PART_TIME

FEED

UNKNOWN

The Front of House Staff is responsible for providing excellent customer service, ensuring a welcoming environment, and supporting day-to-day café operations. Offer suggestions and recommend signature menu items or seasonal promotions to enhance the customer experience.

HOUR

The Front of House Staff is responsible for providing excellent customer service, ensuring a welcoming environment, and supporting day-to-day café operations. This role involves taking orders, preparing beverages, handling cash, and maintaining a clean and organized workspace to ensure customer satisfaction and uphold brand standards.Duties and Responsibilites:Customer Service Excellence <ul><li>Provide a warm, friendly, and professional experience for every guest.</li><li>Address customer inquiries and complaints efficiently and with a positive attitude.</li></ul>Order Taking & Cash Handling <ul><li>Accurately take and process customer orders.</li><li>Handle cash and card transactions responsibly, ensuring accurate accounting of sales.</li></ul>Beverage & Food Preparation <ul><li>Prepare beverages according to standard recipes and presentation guidelines.</li><li>Assist with food presentation and packaging, ensuring it meets quality standards.</li></ul>Maintenance of Cleanliness <ul><li>Keep the front-of-house area, including the counter, tables, and floor, clean and organized.</li><li>Ensure that all equipment is maintained and sanitized in compliance with food safety regulations.</li></ul>Inventory & Stock Management <ul><li>Monitor stock levels of consumables (cups, napkins, etc.) and report shortages. Assist with restocking and inventory organization as needed.</li></ul>Upselling & Promoting Products<ul><li>Offer suggestions and recommend signature menu items or seasonal promotions to enhance the customer experience.</li><li>Maintain knowledge of all products to confidently answer customer questions.</li></ul>Adherence to Brand Standards <ul><li>Follow the café’s protocols and standards to maintain the brand’s quality and image.</li><li>Contribute to an atmosphere that aligns with the bakery's welcoming and high-quality brand.</li></ul>Job Requirements & Skills:<ul><li>Excellent customer service and interpersonal communication.</li><li>Basic knowledge of cash handling and POS systems.</li><li>Familiarity with basic coffee and beverage preparation.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Strong attention to detail and commitment to maintaining cleanliness.</li><li>Previous experience in a customer service or hospitality role is an advantage but not required.</li><li>Familiarity with food and beverage operations in a café or bakery setting.</li></ul>Benefits:<ul><li>Health, Dental, Vision Insurance and EAP (Employee Assistance Program)</li><li>401(k) Retirement Plan with up to 5% match </li><li>Life Insurance and AD&D (Accidental Death & Dismemberment) </li><li>BTA Insurance (Business Travel Accident Coverage)</li><li>Paid-time off (PTO) and Paid-sick leave (PSL) </li><li>Celebration & Condolence Benefits</li><li>Holiday Gift Certificates </li><li>FSA (Flexible Spending Account) </li><li>DCFSA (Dependent Child Care Spending Account)</li></ul>** All benefits are based on company policyPay Rates: $17 ~ $19Store Hours: 9AM - 8PM

BK Franchise Holdings LLC

Front of the House Staff (Full Time & Part Time)

Accounting

Bakery

Beverages

Card Processing

Childcare

Cook Dishes

Customer Experience

Customer Satisfaction

Customer Support/Service

Detail Oriented

Equipment Maintenance/Repair

Food Presentation

Food Safety

Food and Beverage Industry

Housekeeping/Cleaning

Interpersonal Skills

Inventory Management

Multitasking

Order Processing

Organizational Skills

Point of Sale (POS) Systems

Quality Metrics

Regulatory Compliance

Resolve Customer Issues

Safety Compliance

Sales

If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Cindy Fujioka at cindy.fujioka@hiltonwaikikihotel.com or call 808-921-5504 to let us know the nature of your request. Be supported by hands-on leaders, be encouraged and celebrated by our hotel team to connect with our guests, each other and our community through our Blue Energy Philosophy.

Hourly Rate:  $16.00/hour + tipsLove delivering service with a smile?  Are you flexible and a team player?Got a ‘can-do’ attitude? Hilton Waikiki Beach is looking for a Part time Restaurant Server to join our team at M.A.C. 24/7 with flexible availability to be scheduled? We want a true team player who is organized, has an attention for detail and, able to multi-task in a fast-paced environment. Our ideal candidate works efficiently and will make every customer feel like a VIP and, must be available and flexible to work any of 5 scheduled shifts per week.<ul><li>Teamwork: experience what being a part of the M.A.C. 24/7 ohana feels like. Be supported by hands-on leaders, be encouraged and celebrated by our hotel team to connect with our guests, each other and our community through our Blue Energy Philosophy.</li><li>Learn and Grow: Hilton is synonymous with hotel. Learn from more than 100 years of experience of the world’s largest hospitality company. We have a community where you will work with diverse individuals and explore new ways of thinking.</li></ul>Our benefit package includes:• Enjoy discounted hotel room stays for you and your family WORLDWIDE through the Go Hilton travel discount program • Recognition programs • 401(k) with company match • Team Member Fitness Center, and moreEssential Duties and Responsibilities:Creates 100% guest satisfaction by providing “Can Do” attitude and genuine hospitality and by exceeding guest expectations.<ul><li>Gives personal attention, takes personal responsibility and uses teamwork when providing guest service</li><li>Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems</li><li>Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate</li><li>Performs other duties as required to provide “Can Do” attitude and genuine hospitality</li></ul>Provides food and beverage service to guests in the restaurant<ul><li>Provides guest with overview of menu choices 10%</li><li>Takes guests’ order – provides explanation of menu and upsells as appropriate 10%</li><li>Utilizes MICROS POS to accurately enter food & beverage orders and process discounts and payments. 10%</li><li>Prepares order for presentation to guest 5%</li><li>Servers and replenishes beverages 5%</li><li>Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware 5%</li><li>Cleans tables, chairs and floor area 5%</li><li>Resets table quickly 5%</li><li>Consolidates and garnishes food items when completed and delivers to assigned table. 15%</li><li>Knowledgably in bar beverages i.e., beer, wine, distilled spirits</li><li>Assists service team as necessary to meet and exceed the guests’ expectations</li><li>Complete all side work assignments to Restaurant standards 10%</li><li>Performs duties according to the Department of Health sanitation and food safety guidelines 10%</li><li>Must perform manual and electronic transactions that include: monies, room charge, credit card, coupons, vouchers and any hotel issued certificates. 10%</li></ul>Hilton Waikiki Beach Hotel is an Equal Opportunity Employer.  All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Cindy Fujioka at cindy.fujioka@hiltonwaikikihotel.com or call 808-921-5504 to let us know the nature of your request.

Part Time Hospitality Jobs in Honolulu, HI

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Part Time Hospitality Jobs in Honolulu, HI

Front of the House Staff (Full Time & Part Time) BK Franchise Holdings LLC

Restaurant Server - Part Time Ocean View Hotel Corp

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