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Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.

Storage Rentals of America is hiring a Part-Time Associate Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage! Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you! We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently. Still not sure if this is for you? Here are some more details that can help you decide.What do we do exactly? Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone.What do we have to offer?<ul><li>Competitive pay with monthly bonuses</li><li>UKG Wallet – on-demand pay option</li><li>Eight (8) paid holidays</li><li>Generous Paid Time Off (PTO), increasing with years of service</li><li>401(k) with substantial employer match and 100% immediate vesting</li><li>Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings</li><li>Long-Term Disability (LTD) coverage for added peace of mind</li><li>Pet insurance – because your pets are family too</li><li>Storage Discounts to help you declutter and organize</li><li>Access to Voluntary Benefits for personalized coverage</li><li>Learning and development opportunities to maximize your potential and excel in your career</li><li>A great culture that values collaboration, innovation, and inclusivity</li></ul>What would you do exactly?Drive Sales Growth:<ul><li>Help customers to understand the products and services we have to offer.</li><li>Follow-up with the ones that are still on the fence.</li><li>Explain Lease Agreements and execute them when they are ready to move forward (yay!)</li></ul>Customer Service: <ul><li>Self-Storage units is not rocket science, but some questions will come up, so it’s important to answer any questions they might have.</li><li>Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.</li><li>It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.</li><li>Other departments are also considered customers, so you have to keep clear communication with other teams.</li><li>Provide a good customer experience so they know they can count on us!</li></ul>Property Maintenance and Cleaning:<ul><li>With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That’s what we want for our customers.</li><li>Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.</li><li>Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.</li></ul>Some Other things: <ul><li>Some customers like to pay with cash, so you will have to drive to the bank to make deposits.</li><li>Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.</li></ul>What do we need from you?<ul><li>You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required.</li><li>A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.</li><li>Our schedule is a little different, so to be successful in this role you must be available during business hours Monday through Saturday, including weekends and holidays as needed. Team members work a 5-day workweek based on business needs and property schedules.</li><li>Our properties are open Monday through Friday from 9:30 AM to 5:30 PM and Saturdays from 9 AM to 5:00 PM. Some locations are also closed on Wednesdays. All properties are closed on Sundays.</li><li>You don’t need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary.</li><li>You will be working alone or in a small team most of the time, so we hope that’s something you look forward to it.</li><li>Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required.</li></ul>SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.

SROA PROPERTY MANAGEMENT, LLC

Part Time Associate Property Manager

Boring

Cleanroom

Communication Skills

Customer Experience

Customer Service Management

Customer Support/Service

Driver's License

Fast Food

Flexible Spending Accounts

General Handyperson

Housekeeping/Cleaning

Insurance

Lift/Move 50 Pounds

Microsoft Office

Past Due Accounts

Property Maintenance

Property Management

Rentals

Revenue Growth

Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies.

Become a champion of hope.At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position SummaryTo provide clerical and administrative services to support operations to departmental staff and program clients.Qualifications:• High school diploma or equivalent combination of education, training and experience• Computer proficiency required.• Proficiency of electronic healthcare records required.• Strong written and verbal communication.• Customer service experience preferred.• Organized with the ability to prioritize and multi-task.• Knowledge of medical terminology preferred• Excellent spelling, proofreading and grammar skills• Experience or training in a Windows-based computer environmentResponsibilities:1. Work scheduled hours and additional hours when necessary. Overtime may be required.2. Type all documents and correspondence relating to client files as requested.3. Type forms and handouts used in the treatment process as requested.4. Maintain/update all program documents as requested.5. Provide administrative support to team members and clients of the program.6. Provide support for program and client chart audit and compliance reviews as requested.7. Responsible for monitoring stock of office supplies and reordering as necessary.8. May be responsible for management of petty cash and collection of client co-payments.9. Perform secure handling of cardholder data, including encryption, data storage limitations, and adherence to security protocols.10. Participate in mandatory Payment Card Industry (PCI) training, and regular security assessments, all aligned with PCI Data Security Standard (DSS) guidelines.11. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.12. Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.13. Deliver exceptional customer service consistently to every customer.14. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.15. Assume other related responsibilities as assigned by leadership.Schedule: 8-hour shifts<ul><li>Part Time-Monday, Wednesday and Friday 8a-430p 24 hours a week.</li></ul>Work Location: Rosecrance Crystal lakeWork Mode: OnsiteCompensation & Rewards<ul><li style="list-style-type:none"><ul><li>Base Pay: Starting at $21.64 hour (pay is based on education and experience)</li></ul></li></ul>Our Benefits Rosecrance values its employees and offers a comprehensive benefits package for you and your family: <ul><li>Medical, dental, and vision insurance (multiple plan options to meet your needs)</li><li>401(k) with employer match & discretionary contribution</li><li>Group Life Insurance, LTD and AD&D</li><li>Tuition assistance & licensure/certification reimbursement</li><li>Paid Time Off, sick time, bereavement leave</li><li>Referral program earning up to $1,000 per hire!</li><li>Wellness program, including an on-site gym at select facilities</li><li>Discounts at participating retailers</li><li>Daily pay available through UKG Wallet for financial flexibility</li></ul> Who We AreRosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.Our Health and Safety CommitmentWe maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.Equal Employment OpportunityRosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships <ul><li>AARP Employer Pledge Program</li><li>MSEP (Military Spouse Employment Partnership).</li></ul>

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Part Time Associate Property Manager SROA PROPERTY MANAGEMENT, LLC

Office Coordinator Part-Time Rosecrance Inc.

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