PART_TIME

PERMANENT

HOUR

Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets). The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations.

JOB DESCRIPTION Job Title: IT/AV TechnicianJob Type: Dispatch/ on need basisLocation: Melbourne, FLLong term contractRole Overview The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes both dispatch and resident support depending on location needs.Responsibilities<ul><li>Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.</li><li>Manage and track loaner/spare devices using customer-provided systems.</li><li>Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.</li><li>Manage conference room accounts (add/remove users, password resets, ownership updates).</li><li>Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).</li><li>Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).</li><li>Coordinate with third-party vendors and procurement teams when required.</li><li>Support equipment replacement or reset during failures under guidance from central IT.</li><li>Ability to work at height when required (ladder/lift).</li><li>Maintain communication with onsite/offsite teams to report changes, issues, or updates.</li><li>Support emergency or high-impact issues with availability within 4–8 business hours.</li><li>Ensure proper coverage during leaves and follow site operational processes/SOPs.</li></ul>Must-Haves<ul><li>2–4 years of experience in IT and AV support.</li><li>Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.</li><li>Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets).</li><li>Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex).</li><li>Ability to perform physical tasks, including lifting equipment and working at height.</li><li>Strong communication, customer service, and documentation skills.</li><li>Ability to follow SOPs, ticketing processes, and escalation guidelines.</li></ul>Good-to-Haves<ul><li>Experience using ITSM tools (ServiceNow, Jira).</li><li>Exposure to AV control systems or room management systems.</li><li>Basic understanding of AV-over-IP or networked AV environments.</li><li>Experience working in enterprise or fast-paced onsite environments.</li><li>Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training).</li></ul>We are looking for On site field services resources that can cover AV Support.<ul><li>Audio Visual Support</li><li>Basic understanding of networking and TCPIP</li><li>Basic understanding of fiber, copper, network infrastructure</li><li>Crestron Fusion</li><li>Hardware support</li><li>Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices</li><li>Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp\)</li><li>Ability to explain work with and differentiate between different connection types & troubleshoot connectivity</li><li>Skilled Communications "Specialist, " known for delivering clear and succinct messages without disclosing internal details.</li><li>Experience working in an enterprise environment with Crestron/Fusion at the server and application layer</li><li>Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified</li><li>CompTI certA A+</li><li>OEM Certifications</li></ul>

Sky Systems Inc

IT/AV Technician(Dispatch/Part Time)

Apple

Atlassian JIRA

Audiovisual

Communication Skills

CompTIA A+

Conference Management

Control Systems

Crestron

Customer Support/Service

Dell Computers

Desktop PC

Documentation

Equipment Replacement

Extron

Hardware Administration

IP (Internet Protocol)

IT Service Management (ITSM)

ITIL (IT Infrastructure Library)

Identify Issues

Laptop PC

Lifting Equipment

Local Area Network (LAN)

Microsoft Product Family

Network Administration/Management

Network Connectivity

OEM (Original Equipment Manufacturer)

On Site Support

Operations Processes

Printers

Remote Team Management

ServiceNow

Software Patches

Standard Operating Procedures (SOP)

Systems Administration/Management

TCP/IP (Transmission Control Protocol/Internet Protocol)

Team Lead/Manager

Technical Support

Vendor/Supplier Selection

WebEx

monster

FEED

UNKNOWN

As well as gain an opportunity to make an exceptional difference in kids' lives, AMIkids offers a comprehensive benefits package including: Growth opportunities – we pride ourselves on developing our leaders from within. In this role, you'll help create a safe, supportive, and engaging environment where youth can build skills, confidence, and a path to a brighter future.

<div style="padding:1pt 0in 0in 0in"><h4>******This is a Saturday-only role*******</h4>WHY AMIkids?At AMIkids, we believe every young person has the potential to succeed—with the right support, structure, and encouragement. For over 50 years, we’ve empowered youth to make positive life choices through education, workforce development, and mentoring.We’re looking for a compassionate and committed Part-time Engagement Coach to guide youth in both academic and workforce development activities. In this role, you'll help create a safe, supportive, and engaging environment where youth can build skills, confidence, and a path to a brighter future. If you're passionate about youth development and thrive in a hands-on, mission-driven environment, this may be the opportunity for you.Schedule:  Every Saturday (8:30am - 4:30pm) What You Will Be Doing:<ul><li>Build strong, advisory relationships with youth while guiding them through academic and/or workforce development programming.</li><li>Support youth in making positive behavior choices using the AMIkids Way and Personal Growth Model.</li><li>Supervise and ensure the safety of youth in accordance with all operational and contractual guidelines.</li><li>Use a hands-on approach for one-on-one or small group tutoring and academic guidance.</li><li>Lead advisory sessions and track youth progress toward educational and behavioral goals.</li><li>Help youth develop personal responsibility, social and life skills, and job readiness.</li><li>Collaborate with parents/guardians to support youth engagement and remove obstacles to success.</li><li>Maintain accurate youth records and utilize instructional resources effectively.</li><li>Participate in field trips, special activities, and community events.</li><li>Attend required training and maintain certifications in First Aid/CPR and crisis intervention.</li></ul>Qualifications:<ul><li>Associate degree required; Bachelor's degree preferred.</li><li>Two (2) years’ experience working with middle or high school-aged youth.</li><li>Strong communication skills and a collaborative approach.</li><li>Intermediate proficiency with Microsoft Office (Outlook, Word, PowerPoint).</li><li>Passion for working with youth and helping them succeed in school, life, and work.</li></ul> What's in it for you? As well as gain an opportunity to make an exceptional difference in kids' lives, AMIkids offers a comprehensive benefits package including:<ul><li>Growth opportunities – we pride ourselves on developing our leaders from within</li><li>Health Benefits – Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D </li><li>PTO & Paid Holidays</li><li>Wellness Benefits – EAP, Health Coaching, Stress Management Programs, etc.</li><li>Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program</li><li>Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more</li></ul></div>

Part Time IT Jobs in Cocoa, FL

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Part Time IT Jobs in Cocoa, FL

IT/AV Technician(Dispatch/Part Time) Sky Systems Inc

Part-time Engagement Coach-AMIKids Space Coast AMIKids Space Coast, Inc.

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