PRODUCT What you deliver: New memberships — across all four CCP locations, driven by personal selling activity and field-based outreachA full and active pipeline at all times — leads sourced, nurtured, and closedPre-opening founding member enrollments for Shea ahead of the July 2026 launchA trained and sales-capable Member Services team at each location — you raise the floor for everyoneConsistent field presence — CCP is visible in the community because you put it thereWeekly pipeline reporting and sales performance data that leadership can act onA membership growth culture at CCP — you model what great selling looks likePROCESS Personal Sales & Field Outreach Own your pipeline — prospect, qualify, follow up, and close memberships daily across all four locationsConduct field-based outreach: visit local businesses, community organizations, fitness studios, and neighborhood events to generate leads and build brand awarenessAttend club events, open plays, leagues, tournaments, and community activations to engage prospects in-person and convert interest into signed membershipsManage all prospects in the CRM — every lead logged, every follow-up tracked, every close recordedFollow up with all non-closing prospects within 24 hours via phone, text, and email — no lead goes coldTravel between all four club locations as needed — this is a multi-site, mobile roleTeam Sales Coaching Partner with each club's General Manager to coach and develop Member Services Associates on tour execution, objection handling, and membership closingParticipate in hiring conversations for Member Services roles — you know what a good sales hire looks likePipeline Management & Reporting Maintain an up-to-date CRM with all prospect activity, lead sources, pipeline stage, and close outcomesDeliver a weekly pipeline report to the Director of Club Operations and Performance covering leads added, tours scheduled, closes, and losses with notesTrack and report monthly NMS (Net Membership Sales) actuals against targets for each locationFlag early warning signs — stalled pipeline, cancellation trends, underperforming locations — before they become bigger problemsPERFORMANCE You will be measured on: Monthly Net Membership Sales (NMS) — personal production and aggregate across all four locationsShea founding member enrollment — pre-opening numbers against targetPipeline volume and velocity — leads in system, conversion rates, and close cadenceFollow-up completion — all leads contacted within 24 hoursMember Services team conversion improvement — clubs you coach should show upward trendsCRM hygiene — data current, accurate, and usable for leadership reportingField activity volume — outreach visits, events attended, and community presence maintainedPEOPLE You Report To Director of Club Operations and Performance — for strategy direction, performance accountability, and cross-location coordination. What exceptional performance looks like in the first 120 days: Consistently meeting or exceeding monthly Net Membership Sales (NMS) targets across assigned locationsDemonstrating leadership presence on the club floor — coaching staff, building culture, and operating with GM-level ownershipBuilding strong cross-functional relationships with GMs, the PEM team, and corporate leadershipShowing operational instincts — proactively identifying problems, proposing solutions, and executing independentlyDisplaying the values of CCP's culture: Energy, Accountability, Teamwork, Community, Hospitality, and Growth MindsetWhat the GM path offers: Increased base compensation commensurate with full club P&L ownershipA higher performance bonus structure tied directly to your club's membership growth, retention, and financial resultsFull club-level authority — staffing, operations, programming, member experience, and budget managementA seat at the table as CCP continues to expand — GMs who perform grow with the brandThe 120-day review is a formal conversation between you and leadership.