WHAT WE'RE LOOKING FOR IN A DISPATCHER - CUSTOMER SERVICE REPRESENTATIVECSR, dispatch, or administrative experience (home services a plus)Friendly, outgoing, and positive attitudeDetail-oriented and an active listenerAbility to follow a call script and capture key customer/job informationStrong, calm, and confident phone presenceHigh accountability, strong organization, and multitasking skills under pressurePreferred:Proficiency with technology; ServiceTitan and Google Suite preferredExperience in residential home services (plumbing, HVAC, electrical)Familiarity with membership/maintenance agreement salesComfortable handling inbound call volume without relying on a scriptIf you're ready to dive in and bring your attention to detail and customer service skills to a company that values your contribution, we want to hear from you! As a Dispatcher - Customer Service Representative, you will spend your days answering inbound calls and web inquiries with professionalism and care, capturing job details, and educating customers about our services.