Collaborate with campus partners including academic support services, counseling services, enrollment management, student conduct, accessibility services, athletics, campus safety, and other departments to enhance the residential student experience and support institutional enrollment and retention initiatives. Build supportive relationships with students by maintaining a visible and accessible presence, including evening and weekend hours as required, within the residence halls and providing guidance, referrals, conflict mediation, and proactive support related to academic, personal, social, and behavioral concerns.