Working knowledge of Microsoft 365 Copilot, Copilot Studio, and the Power Platform suite (Power Automate, Power Apps, Power BI, and Dataverse), including environments, connectors, data loss prevention policies, managed environments, and the Power Platform admin center, supporting citizen development workspace governance and operations; Microsoft 365 administration and service management; license models, entitlement governance, and cost controls; product lifecycle and backlog practices; access, provisioning, and support workflows; citizen development and low-code governance models; adoption and enablement methods; and responsible AI principles. Essential Job Functions & Duties: (25%) Platform Administration, Configuration Coordination, and Operational Oversight: Provide day-to-day operational ownership of Microsoft Copilot and M365 automation services, including Microsoft 365 Copilot, Copilot Studio agents, and the Power Platform designated workspaces within our citizen development framework (Power Automate, Power Apps, Power BI, and Dataverse).