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The Front Desk Receptionist plays a vital role in ensuring the smooth operation of our medical practice by greeting patients, managing appointments, maintaining accurate patient records, and providing exceptional customer service. The Front Desk Receptionist must possess strong organizational, communication, and problem-solving skills, with the ability to handle administrative duties, support the medical team, and contribute to an overall positive patient experience.

A career that changes lives.SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years.Position Summary:The Front Desk Receptionist plays a vital role in ensuring the smooth operation of our medical practice by greeting patients, managing appointments, maintaining accurate patient records, and providing exceptional customer service. The Front Desk Receptionist must possess strong organizational, communication, and problem-solving skills, with the ability to handle administrative duties, support the medical team, and contribute to an overall positive patient experience.Job Duties & Essential Functions:Patient Interaction & Front Desk Support<ul><li>Greet patients upon arrival with a professional, courteous, and welcoming demeanor.</li><li>Register new patients and verify billing, insurance, and demographic information at each visit.</li><li>Inform patients of office procedures, policies, and documentation requirements while ensuring HIPAA compliance.</li><li>Keep patients updated during their visit regarding wait times or scheduling changes.</li><li>Answer incoming calls, route them appropriately, and maintain prompt, professional communication.</li></ul>Scheduling & Appointment Management<ul><li>Schedule, reschedule, and confirm appointments in accordance with physician availability.</li><li>Follow up on no-shows and cancellations per practice policy and ensure proper appointment follow-up.</li><li>Manage online scheduling platforms, address inquiries, and assist patients in using these tools.</li></ul>Insurance & Documentation<ul><li>Verify insurance eligibility and obtain prior authorizations or necessary external reports.</li><li>Ensure all referrals and required patient documentation are on file before visits.</li><li>Assist with billing, coding, and insurance documentation as needed.</li></ul>Administrative Tasks & Clinic Support<ul><li>Open and close the clinic as needed, ensuring readiness and security.</li><li>Accurately collect and reconcile daily payments, including copays, deductibles, and outstanding balances.</li><li>Maintain and manage patient records with a high level of accuracy and confidentiality.</li><li>Monitor and respond to emails, and utilize shared digital tools (e.g., Google Drive) to stay updated.</li></ul>Sales, Education, & Promotion<ul><li>Stay knowledgeable of monthly promotions and communicate them to patients.</li><li>Educate patients on audiology services, promote related services/products, and adhere to audiology-related policies (where applicable)</li></ul>Facility Maintenance & Professional Development<ul><li>Keep the reception area clean and organized, including arranging chairs, updating magazines, and clearing personal items.</li><li>Actively participate in ongoing education and training through classes, webinars, or other professional development opportunities.</li><li>Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information.</li><li>Perform additional tasks assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>High School diploma or equivalent required</li><li>One (1) year of experience in a medical office or customer service environment.</li><li>Strong customer service skills with a professional and friendly demeanor.</li><li>Excellent organizational, time management, and multitasking abilities.</li><li>Skilled in problem-solving with attention to detail.</li><li>Basic computer proficiency.</li></ul> Work Schedule:<ul><li>Rotating Schedule: – including days, evenings, and weekends</li></ul>Salary Range: <ul><li>$19.00</li></ul> Benefits:We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits:<ul><li>Paid Time Off (PTO)</li><li>Paid Holidays</li><li>Career Development Programs</li></ul>*All benefits are subject to eligibility requirements.Equal Employment Opportunity Statement:SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at peopleservices@sightgrowthpartners.com

Long Island Vision Management

Front Desk Receptionist - Part Time

Administrative Skills

Audiology

Billing

Billing Records

Calendar Management

Career Development

Clinical Support

Co-Payments

Communication Skills

Computer Skills

Customer Support/Service

Demographics

Detail Oriented

Documentation

Facilities and Maintenance

Federal Laws and Regulations

Genetics

HIPAA (Health Insurance Portability and Accountability Act)

Healthcare Customer Service

Insurance Documentation

Maintain Compliance

Medical Office

Medical Office Administration

Medical Records

Multitasking

Ophthalmology

Organizational Skills

Patient Care

Patient Confidentiality

Patient Education

Patient Registration

Problem Solving Skills

Reconciliation

Record Keeping

Records Management

Regulatory Compliance

Schedule Development

Service Delivery

State Laws and Regulations

Telephone Skills

Time Management

Webinar

These duties include preparing the patient to see the physician, preparing examination rooms, performing basic and routine vision screening examinations, administering eye medications, cleaning, and maintaining ophthalmic instruments and assisting physicians during minor surgical and laser procedures. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts.

Start strong, stay strong!Join our winning team and receive our Stay and Thrive Bonus. A career that changes lives.SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years.Position Summary:As an Ophthalmic Technician, you will play a vital role as an assistant to our physicians. You will be cross trained to perform a range of administrative and clinical duties. These duties include preparing the patient to see the physician, preparing examination rooms, performing basic and routine vision screening examinations, administering eye medications, cleaning, and maintaining ophthalmic instruments and assisting physicians during minor surgical and laser procedures.Job Duties & Essential Functions:Patient Interaction & Clinical Intake<ul><li>Greet and communicate with patients and their families in a manner consistent with caring and respect.</li><li>Initiate patient evaluations by accurately documenting the chief complaint, history of present illness, review of systems, and all pertinent information.</li><li>Coordinate and obtain prior authorizations for medications in accordance with insurance requirements to ensure timely patient access to prescribed treatments.</li></ul>Pre-Exam & Diagnostic Testing<ul><li>Perform pre-exam testing, including visual acuity assessment (with pinhole and glare testing), confrontational visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.</li><li>Conduct advanced diagnostic testing such as OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.</li><li>Perform specialized testing as requested, including color vision screening, stereopsis, dry eye testing, optical biometry, and refractometry.</li></ul>Procedure & Treatment Support<ul><li>Assist with in-office minor surgical procedures and laser treatments.</li><li>Complete prescription refill requests as authorized by the physician, ensuring proper documentation in the patient chart.</li><li>Track, document, and communicate laboratory results to physicians and patients promptly, ensuring accuracy and continuity of care.</li><li>Educate patients on the use of medications and provide pre- and post-operative instructions as directed by the physician.</li><li>Assist with contact lens fittings and provide patient instruction on insertion, removal, and lens care.</li></ul>Equipment & Inventory Management<ul><li>Maintain and manage inventory of ophthalmic supplies, pharmaceuticals, and instruments.</li><li>Inspect and assist with the maintenance of clinical examination equipment, report damage, coordinate repairs, and request replacements as necessary.</li><li>Assist with cleaning surgical instruments in preparation for sterilization.</li><li>Properly shut down and clean diagnostic testing equipment as needed.</li><li>Check and record medical refrigerator temperatures daily; monitor supply dates and manage inventory accordingly.</li></ul>Clinic Readiness & Administrative Support<ul><li>Open and close exam rooms daily, including cleaning equipment, charging devices, and securing instruments.</li><li>Assist with opening and closing the clinic as needed.</li><li>Follow all safety protocols and clinic procedures.</li><li>Monitor and respond to work emails; utilize shared tools such as Google Drive to stay informed throughout the workday.</li><li>Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information.</li></ul>Professional Development<ul><li>Participate in training and educational opportunities, including webinars and in-service sessions, to remain current with best practices.</li><li>Perform additional duties as assigned or directed by the supervisor.</li></ul> Required Qualifications:<ul><li>High School diploma or equivalent</li><li>Minimum of one (1) year of experience as an Ophthalmic Technician</li><li>Certified Ophthalmic Assistant (COA) certification required or enrolled within one year and completion within two years of hire</li><li>Strong customer service skills with a professional and friendly demeanor.</li><li>Excellent organizational, time management, and multitasking abilities.</li><li>Skilled in problem-solving with strong attention to detail.</li><li>Comfortable engaging in face-to-face interactions with patients and staff.</li><li>Ability to stand for long periods of time</li></ul> Work Schedule:<ul><li>Rotating Schedule – Tuesday, Wednesday, Thursday, Friday and Saturday (as needed)</li><li>25-29 hours weekly </li></ul>Hourly Pay Rate:<ul><li>$22.00</li></ul> Benefits:We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits:<ul><li>Paid Time Off (PTO)</li><li>Paid Holidays</li><li>Career Development Programs</li></ul>*All benefits are subject to eligibility requirements.Equal Employment Opportunity Statement:SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at peopleservices@sightgrowthpartners.com

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Front Desk Receptionist - Part Time Long Island Vision Management

Ophthalmic Technician - Part Time Long Island Vision Management

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