Help Desk Specialist - Registry Shirley Ryan Ability LabHelp Desk Specialist - RegistryChicago, ILThe Help Desk Specialist will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. Participates in network maintenance and support activities such as hardware installations, software installations, system monitoring and back-ups, establishment of user accounts, background job runs, and report deliveries.
Help Desk Associate Family ExpressHelp Desk AssociateValparaiso, INPhysical demands and work environment: Physical Demands: While performing the duties of this job, the associate is required to stand for prolong periods; work longer than eight (8) hour shifts, reach climb, balance, stoop, kneel, crouch; talk or hear; smell. Nonessential Skills and Experience: Associates Degree in Computer Science, Facilities Management or the equivalent combination of experience and education.
Help Desk Specialist - Registry Shirley Ryan AbilityLabHelp Desk Specialist - RegistryChicago, IllinoisThe Help Desk Specialist will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. Participates in network maintenance and support activities such as hardware installations, software installations, system monitoring and back-ups, establishment of user accounts, background job runs, and report deliveries.
Help Desk Analyst III VomelaHelp Desk Analyst IIIElk Grove Village, IL$60,000–$70,000 / yearMicrosoft Windows 10/11, macOS, Active Directory/Entra ID, o365, MFA/SSO, iOS/Android, Dell, VPN, RMM, EDM, MDM, TCP/IP, DNS, Chrome, Teams/Zoom, ITSM/ITIL best practices. Technical knowledge and experience with desktop hardware and operating systems, networking basics, desk and mobile phones, software installation/configuration/troubleshooting.
Help Desk technician OculusIT, IncHelp Desk technicianChicago, ILThis role is primarily focused on providing first- and second-level support to end users - resolving hardware, software, account, and connectivity issues - but we need someone whose networking knowledge goes well beyond the basics. • Assist with basic network device troubleshooting - switches, access points, patch panels - and coordinate with senior network staff on more complex issues.
Help Desk Support Specialist CareerscapeHelp Desk Support SpecialistChicago, ILRemote$60,000–$70,000 / yearFull timeThis is a great opportunity to bring your technical troubleshooting skills to an organization that measures success in community impact rather than just the bottom line, providing frontline IT support to staff across the country. Day to day, you will field a steady stream of tickets and calls covering hardware, software, network access, and account issues, always with a calm and service-first attitude.
Help Desk Technician Leeco Steel LLCHelp Desk TechnicianLisle, ILJob Summary: The Help Desk Technician serves as the first point of contact for IT support, assisting employees with hardware, software, and network-related issues. This role requires strong troubleshooting skills, excellent customer service, and the ability to work both independently and as part of a team.
Onsite Help Desk Engineer World’s Finest ChocolateOnsite Help Desk EngineerChicago, IllinoisThis role is responsible for troubleshooting hardware, software, and basic network issues; supporting daily IT operations; and helping ensure a reliable, efficient, and positive technology experience for all users. Provide onsite support for desktops, laptops, printers, wireless access points, mobile devices, conference room equipment, and other IT peripherals.
Global Help Desk Manager Sims LtdGlobal Help Desk ManagerChicago, ILThis position plays a key leadership role in advancing ITSM capabilities through the effective use of Ivanti Service Hub, AI-enabled support solutions, self-service capabilities, and operational metrics.---. The role will partner closely with Infrastructure, Cybersecurity, Applications, Business Intelligence, and Field Services teams to deliver reliable and efficient IT services that support Sims global business operations.
Global Help Desk Manager Sims MetalGlobal Help Desk ManagerChicago, ILThe role will partner closely with Infrastructure, Cybersecurity, Applications, Business Intelligence, and Field Services teams to deliver reliable and efficient IT services that support Sims' global business operations. This position plays a key leadership role in advancing ITSM capabilities through the effective use of Ivanti Service Hub, AI-enabled support solutions, self-service capabilities, and operational metrics.---.
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIChicago, IL$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianChicago, IL$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Service Desk Analyst III VomelaService Desk Analyst IIIElk Grove Village, IL$60,000–$70,000 / yearMicrosoft Windows 10/11, macOS, Active Directory/Entra ID, o365, MFA/SSO, iOS/Android, Dell, VPN, RMM, EDM, MDM, TCP/IP, DNS, Chrome, Teams/Zoom, ITSM/ITIL best practices. Technical knowledge and experience with desktop hardware and operating systems, networking basics, desk and mobile phones, software installation/configuration/troubleshooting.
NewProduct Lead, Ambient/Abridge Northwestern Memorial HealthCareProduct Lead, Ambient/AbridgeChicago, IL$52.99–$71.53 / hourInformation Services strategically supports the organization by: Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies. Collaborating with cross-functional teams, including application analysts, architects, developers, and analytics, to ensure successful product development and delivery.
Application Analyst - Revenue Systems Humboldt Park HealthApplication Analyst - Revenue SystemsChicago, ILPart timeTimely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities. As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly.
Service Desk Manager Green Thumb Industries IncService Desk ManagerChicago, ILRemote$100,000–$125,000 / yearThe Service Desk Manager will manage a team of Service Desk Analysts and IT support personnel, ensuring efficient resolution of technical issues, optimal user experience, and adherence to ITIL best practices for GTI staff across all locations, including retail, cultivation, office environments and the HQ office. This role will oversee IT support operations, ensuring high-quality service delivery and continuous improvement in IT service management.
Online Visiting Professor of Information Systems DeVry University IncOnline Visiting Professor of Information SystemsIL$1,500–$2,700 / weekA doctorate in Information Systems, Information Technology, Computer Science, Management Information Systems, or a closely related field is required, with at least 18 graduate credit hours in information systems, information technology, systems analysis, database management, or related computing disciplines. Strong subject matter expertise in information systems concepts and enterprise technology environments, combined with effective communication skills and the ability to explain technical and organizational technology concepts to diverse learners.
Application Analyst - Revenue Systems Humboldt Park Health CareersApplication Analyst - Revenue SystemsChicago, IllinoisTimely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities. As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly.
Voice Support Help Desk/Queue Manager Global Channel ManagementVoice Support Help Desk/Queue ManagerChicago, IllinoisAnswer Voice Services Help Desk phone hotline as well as enter Service Now Requests and Incident tickets submitted by phone, email or online portal. Trouble shoot any issues that come from users (phone lines, rightfax, cannot log in to finesse, voicemail).
Information Systems Security Manager Kranze Technology Solutions, IncInformation Systems Security ManagerDes Plaines, IL$100,000–$150,000 / yearThe Information System Security Manager (ISSM) is responsible for applying and documenting Information System (IS) security principles, practices, and procedures under the Risk Management Framework (RMF) to maintain compliance with applicable security regulations such as NIST, CNSSI, and NISPOM as well as governing the development and management of classified information systems. KTS is focused in the defense industry specializing in Infrared Countermeasures (IRCM) systems, digital interoperability and networking, and program support for the US Navy, US Marine Corps, and Special Operations Command.