Skills: Cloud application and infrastructure operations APIs, microservices, containers, and Kubernetes IaaS, PaaS, and SaaS environments Application, middleware, network, security, and infrastructure troubleshooting ServiceNow, IBM Control Desk, and Remedy Rundeck and IBM Runbook Automation IBM APM, Dynatrace, AppDynamics, NewRelic, Runscope, and Netcool OmniBus Incident, problem, change, and service level management Disaster recovery, failover, and cloud auto-scaling concepts Strong analytical, troubleshooting, documentation, and communication skills Experience: Experience supporting cloud-based applications and infrastructure in an enterprise environment. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge.