By owning day-to-day operations, establishing robust governance, and managing on-site Level 1 IT Technicians, you'll ensure seamless and transparent delivery of critical services, including asset configuration and replacement, net-new deployments, endpoint relocations, and Workstation on Wheels (WoW) maintenance. Change Request Management: Identify, assess, and document any requests for changes in project scope; estimate the effects of changes on schedules, resources, and cost using formal change request processes, and seek mutual written approval before proceeding with out-of-scope work.