This role owns the collections strategy for assigned accounts, identifies and manages financial risk, and recommends appropriate escalation actions, including payment arrangements, defaults, reservation suspensions, settlements, and franchise termination. North Bethesda, MD — Located at Pike & Rose , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.