Help Desk Associate Spatial Front IncHelp Desk AssociateNY$50,000–$80,000 / yearThis role focuses on hands-on incident resolution, service request fulfillment, ticket management, user support, and troubleshooting, with PeopleSoft CRM serving as the primary system for ticket intake, tracking, and resolution. This position requires a strong balance of customer service, technical troubleshooting, documentation discipline, and cross-team coordination to support mission-critical HR systems for federal government customers.
NewManagement and Program Analyst Project Manager Temp NTE 1 year MBE up to 5 years MBMP Department of the Treasury, USManagement and Program Analyst Project Manager Temp NTE 1 year MBE up to 5 years MBMPEdison, NJ$125,776–$197,200 / yearYou must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held).
NewManagement and Program Analyst Project Manager Department of the Treasury, USManagement and Program Analyst Project ManagerNorwalk, CT$125,776–$197,200 / yearYou must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held).
Director of Client Services & Telecommunications Manhattan UniversityDirector of Client Services & TelecommunicationsRiverdale, NY$80,000–$95,000 / yearThe Director of Client Services & Telecommunications provides strategic leadership and operational oversight for Manhattan Universitys end-user technology services, ensuring the delivery of responsive, high-quality support to faculty, staff, and students. Additionally, the Director oversees the Universitys telecommunications environment, including current and future voice communication technologies, and develops technology training programs that promote effective use of University-supported systems and services.
Business Process Analyst/System Help Desk Yusen Logistics (Americas) Inc.Business Process Analyst/System Help DeskSecaucus, NJ$78,000–$80,000 / yearThe role requires work with internal groups such as BPM (CAR BPM, Regional BPM, Local BPM) and NBS (NBSA, NBST, NBSSA, NBSE), as well as external groups such as customers, vendors and customs authorities. Position Summary: The role will be a member of the NGA RORO NSA BPM team to provide service to business stakeholders across NSA Region in support of RORO business processes and their associated IT systems including PRESTO, TOM, and other local systems.
Help Desk Associate I Urban Health Plan IncHelp Desk Associate IBronx, NYAbout Urban Health Plan: At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. Position Summary: As a member of our MIS/IT division, the Help Desk Associate I is responsible for handling inquiries and troubleshooting hardware, software, and network issues.
Business Process Analyst/System Help Desk Yusen LogisticsBusiness Process Analyst/System Help DeskSecaucus, New Jersey$78,000–$80,000 / yearThe role requires work with internal groups such as BPM (CAR BPM, Regional BPM, Local BPM) and NBS (NBSA, NBST, NBSSA, NBSE), as well as external groups such as customers, vendors and customs authorities. Direct and provide leadership of teams Liaise with external and internal parties such as internal North/South America (NSA) RORO Business SMEs, NSA RORO Management, and BPM team in Tokyo, as well as external Customers and Vendors.
Remote Help Desk Coordinator CareerscapeRemote Help Desk CoordinatorNew York, NYRemote$58,000–$82,000 / yearFull timeDay to day, you will field incoming support requests, triage issues, and keep the help desk queue moving smoothly so end users get fast, friendly resolutions. People who thrive in this role are naturally organized, enjoy problem-solving, communicate clearly under pressure, and take pride in turning a frustrated user into a satisfied one.
Help Desk Technician Titanlink RecruitingHelp Desk TechnicianHackensack, New JerseyThe Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences , maintain equipment inventory, and document all support activities in the firms ticketing system. The role requires flexibility for occasional extended hours or shift coverage, as well as periodic travel to other firm offices for support, buildouts, and expansions.
Help Desk Manager Federal Home Loan Bank Of New YorkHelp Desk ManagerNew York, NY$185,000–$200,000 / yearWork with the vendor and user in the planning, implementation, change control, testing, documentation, performance monitoring, capacity planning, problem resolution and disaster recovery setup for internet related platforms. Perform PC/LAN related assignments, such as budget assistance, preventive maintenance issues, support for hardware and operating systems acquired in the future, as requested by the Director of Technical Services.
Service Desk Analyst Ampcus IncorporatedService Desk AnalystWhite Plains, NYSoftware application required to support: Windows 10, MS Office (versions 2016/O365), MS Outlook (versions 2013/16/ O365), Intune & Webmail, Cisco Jabber / Meeting Place, Active Directory / Active Roles / Quest Password Manager, SAP & Maximo – password unlock\resets, Enterprise\departmental applications specific to Client. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
Operations Research Analyst Department of the Treasury, USOperations Research AnalystBrooklyn, NY$125,776–$197,200 / yearsimulation), regression models, econometric projections or workload forecasting models; Experience developing, validating, and applying machine learning models using Python or similar programming languages and analytical tools to support operations research, predictive analytics, workload forecasting, anomaly detection, resource optimization, and decision support; Experience integrating artificial intelligence (AI) technologies into operational research or business processes, including evaluating, developing, or implementing AI-enabled analytical solutions to improve organizational performance and decision-making; Experience with emerging AI technologies and products, such as agentic AI systems, large language models (LLMs), or intelligent automation, to enhance analytical capabilities, optimize workflows, or support complex operational decision-making. The following are illustrative of acceptable courses: optimization; mathematical modeling; queueing theory; engineering; physics (except descriptive or survey courses); econometrics; psychometrics; biometrics; experimental psychology; physical chemistry; industrial process analysis; managerial economics; computer science; measurement for management; mathematical models in social phenomena; and courses that involved application of operations research techniques and methodologies to problems of management, marketing, systems design, and other specialized fields; or other comparable quantitative analysis courses for which college-level mathematics or statistics is a prerequisite.
Regional Systems Administrator Balchem CorporationRegional Systems AdministratorMontvale, NJ$85,000–$100,000 / yearDiagnose and resolve technical hardware and software issues including affected desktops, laptops, and printers as well as servers, switches, and network-based devices. Our corporate headquarters is located in Montvale, New Jersey, and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the U.S. and Europe.
Director of Campus Technology | Help Desk, Networking (Cisco), & Systems Administration | Onsite at Bergen Community College Ellucian Company LPDirector of Campus Technology | Help Desk, Networking (Cisco), & Systems Administration | Onsite at Bergen Community CollegeNJThis includes but not limited to planning, developing, installing, configuring, maintaining, support, and optimizing all local and wide area network hardware and connections, wired and wireless, server and storage, associated software, and communication links. Strong understanding of Cisco networking, Virtualized Server farms (VMWare), Storage technologies, Wi-Fi technologies, Telecommunications, and Windows Desktop Support Services.
Finance Help Desk Liaison New York University School of MedicineFinance Help Desk LiaisonBethpage, NY$50,204.70–$61,215 / yearAdditionally, Customer Service Representatives are responsible for providing information and education to customers that encourage adherence to NYULH policies and processes and are responsible to share insight into areas of potential improvement when themes or consistent issues are identified. Properly escalate all incidents that cannot be addressed within the FHD to appropriate subject matter experts (SMEs) and calling special attention when needed to high severity payroll and credit hold situations.
Service Desk Analyst Veterans Sourcing GroupService Desk AnalystWhite Plains, NYRemoteSupport the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. " Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network).
Service Desk Analyst LancesoftService Desk AnalystWhite Plains, NY$35General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
Service Desk Technician, SA 180 Integrated Staffing CorporationService Desk Technician, SA 180New York, NY$30–$32 / hourThe candidate should be comfortable working directly with end users, managing multiple support requests, handling hardware and software deployments, documenting solutions, and collaborating with internal technology teams and external vendors. This position is responsible for supporting end users, maintaining computing equipment and software, troubleshooting technology issues, and ensuring staff can effectively and securely leverage the organization's technology environment.
Help Desk & IOT Technician BelovED Community & Empowerment Academy Charter SchoolsHelp Desk & IOT TechnicianJersey City, NJ$49,000–$52,000 / yearAs a Help Desk & IOT Technician, you will have the opportunity to make a meaningful impact on the education experience of our students and staff by providing technical support and ensuring the smooth operation of our educational technology infrastructure. Software Support: Install, troubleshoot, and upgrade software applications used in the educational environment, including learning management systems, productivity software, and educational software.
Finance Help Desk Liaison NYU Langone HealthFinance Help Desk LiaisonBethpage, NY$50,204.70–$61,215Full timeAdditionally, Customer Service Representatives are responsible for providing information and education to customers that encourage adherence to NYULH policies and processes and are responsible to share insight into areas of potential improvement when themes or consistent issues are identified. Properly escalate all incidents that cannot be addressed within the FHD to appropriate subject matter experts (SMEs) and calling special attention when needed to high severity payroll and credit hold situations.