ESSENTIAL FUNCTIONS Exhibits a thorough understanding of Ambulatory Clinic function and provides daily oversight and management of staff performance and expectations to facilitate cohesive clinic operation Ensures superior ongoing patient satisfaction and customer service Conducts management responsibilities in a positive, professional manner Exercises excellent interpersonal relationship skills in the management and coordination of clinical staff Exercises effective problem solving skills Demonstrates efficient time management and prioritization skills Ensures staff accountability in implementing the nursing process (assessment, implementation and updating plan of care, performing interventions, providing patient and family education, and evaluation of outcomes) Delegate tasks to staff and supervise follow-up Is proficient in all electronic health records applications Is proficient in Microsoft Office prepare reports and summaries as needed Ensure that all paperwork and documentation is accurate and timely Participates in the interviewing, hiring, and onboarding of clinical staff, and performance evaluations of clinical staff in conjunction with the Clinic Directors Responsible for planning and assists with implementation of departmental training including orientation, competency assessment, mentoring, coaching and evaluation (with Director’s input) Ensures staff are appropriately trained in current services and procedures for competency in best practice Assists in the development of department budget and maintains fiscal compliance Evaluates, implements, and coordinates the training for new procedures and equipment Reviews, adjusts and plans daily staffing levels to ensure safe and cost-effective patient care. Our organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics—including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility.