UNKNOWN

FEED

Aggressive Patient, Confused Patient, Demented Patient, General Safety Rules, Seizure Precautions, Suicide Precautions, Fall Precautions, Restraint. Competently utilizes technology by demonstrating understanding of the use of unit technology i.e. call systems, bed controls and TV controls etc.

HOUR

JOB SUMMARY:The Patient Attendant/Sitter provides a safe environment for the patient under the direction of the Registered Nurse (RN) on duty. A Patient Attendant/Sitter supports the patient care team as well as attending to certain, specific needs of the patient. The Patient Attendant/Sitter provides direct observation of assigned patients to ensure safety and prevention of injury. The Patient Sitter will summon the nursing staff if the patient requires assistance or other nursing intervention outside of the job description. The Patient Attendant/Sitter receives reports from existing RNs about any patient specific behaviors to observe. The Patient Attendant/Sitter will maintain a commitment to the philosophy, mission and values of Livingston HealthCare.Schedule:<ul><li>PRN</li><li>Variable </li></ul>Compensation:<ul><li>$20.00/hr + DOE</li><li>PRN Differential</li><li>Shift Differentials</li></ul>ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:<ol><li>Receives existing RN report.</li><li>Receives report from existing RN including any patient specific behaviors to observe.</li><li>Provides direct observation of patients.</li><li>Courteously greets patients, identifies self, and explains purpose, maintains visual contact with the patient at all times.</li><li>Provides support to the patient care team (CNAs, RNs, etc.).</li><li>Ensures patient’s safety.</li><li>Observes and reports to the RN concerns or changes in patient behavior.</li><li>Promptly calls for assistance as needed.</li><li>Provides care within job duties and responsibilities.</li><li>Contacts RN or CNA for all bathroom needs (assisting to bathroom, bedpan, urinal).</li><li>Contacts RN or CNA for all ambulation needs (walking in the hallways, transferring from bed to chair).</li><li>Does not leave patient unless relieved by another staff member.</li><li>Notifies RN if tubes, IV, catheter, etc. become disconnected.</li><li>Reports equipment alarms in the patient room to the CNA or RN.</li><li>Assists coordination of tests and procedures.</li><li>The Patient Attendant/Sitter moves with the patient throughout their hospital stay.</li><li>Accompanies the patient to other areas of the Hospital for diagnostic tests or upon transfer to other units.</li><li>Transports patient belongings as required with the patient.</li><li>Keeps patient room neat and orderly.</li><li>Maintains a safe, orderly and well equipped environment.</li><li>Helps implement safety procedures.</li><li>The Patient Attendant/Sitter helps make the patient’s environment safe.</li><li>Evaluates patient’s environment for possible hazards and removes those hazards.</li><li>Promotes infection prevention. Washes hands before and after patient contact. Follows isolation procedures according to the Infection Control Policy.</li><li>Competently utilizes technology by demonstrating understanding of the use of unit technology i.e. call systems, bed controls and TV controls etc.</li><li>Performs other duties as assigned.</li></ol>QUALIFICATIONS (Required):<ol><li>High school diploma or GED.</li><li>BLS Certification from American Heart Association.</li><li>Must be able to sit for long periods of time.</li><li>Able to fulfill the physical demand requirements of the job as stated.</li><li>Successful completion of Hospital Patient Attendant/Sitter training course as part of orientation and must be completed prior to performing the actual Patient Attendant/Sitter role.</li><li>Aggressive Patient, Confused Patient, Demented Patient, General Safety Rules, Seizure Precautions, Suicide Precautions, Fall Precautions, Restraint.</li><li>Capable of observing patient and remaining alert at all times while on duty.</li><li>Ability to communicate with hospital staff and respond quickly to patient behavioral changes by reporting and summoning assistance.</li><li>Ability to use discretion and courtesy when working with patients, visitors, and staff.</li></ol>ADDITIONAL DESIRABLE QUALIFICATIONS:<ol><li>Previous experience with Patient in a Hospital setting.</li></ol>

Livingston HealthCare

Patient Attendant (PRN)

Basic Life Support (BLS)

Bed Management

Certified Nursing Assistant (CNA)

Communication Skills

Contact Management

Healthcare

High School Diploma

Hospital

Infection Control

Intravenous Therapies

Medical Treatment

Nursing

Paint Shop Pro Tubes

Patient Assessment

Patient Care

Patient Safety

Philosophy

Procedure Implementation

Registered Nurse (RN)

Safety Process

United States Department of Energy (DOE)

clearcompany

PART_TIME

YEAR

The ideal candidate will demonstrate exceptional customer service skills, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare setting. Plains Family Medicine is currently seeking a friendly, detail-oriented, and professional Patient Services Representative (PSR) to join our team.

Position- Patient Service Representative -PRN Plains Family Medicine is currently seeking a friendly, detail-oriented, and professional Patient Services Representative (PSR) to join our team. As the first point of contact for patients and visitors, the PSR plays a key role in creating a welcoming and efficient environment.The ideal candidate will demonstrate exceptional customer service skills, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare setting. Accuracy in verifying and entering patient information into electronic health records is essential to this role.<h3>Key Responsibilities:</h3><ul><li>Greet and register patients and visitors promptly and courteously</li><li>Schedule patient appointments and confirm daily schedules</li><li>Prepare daily provider schedules and generate statistical reports</li><li>Answer incoming phone calls, relay messages, and assist with inquiries</li><li>Process incoming and outgoing medical record requests in accordance with HIPAA regulations</li><li>Secure patient health information by maintaining a clean and locked workstation when unattended</li><li>Perform other administrative tasks as assigned to support clinic operations</li></ul>                          Schedule- PRN Why Clark Fork Valley Hospital Clark Fork Valley Hospital is a great place to work, we truly live our mission of Quality Care Close to Home. Nestled along the Clark Fork River, Plains is a small community with that true home town feel. If you feel like getting a taste of the city Missoula and Kalispell are an hour drive. As the largest employer in Sanders County, we would love for you to join our team.                                           Clark Fork Valley Hospital is an Equal Opportunity EmployerPowered by JazzHR

Clark Fork Valley Hospital

Patient Services Representative-PRN- Plains

Administrative Skills

Clinical Support

Customer Support/Service

Detail Oriented

Family Medicine

HIPAA (Health Insurance Portability and Accountability Act)

Information/Data Security (InfoSec)

Medical Office Administration

Medical Record System

Medical Records

Multitasking

Operational Support

Patient Registration

Professional Services

Regulations

Reporting Skills

Statistical Reports

Telephone Skills

partner JazzHR

The Patient Services Representative is responsible for assisting patients obtain services in a timely manner and assuring efficient utilization of the physician's appointment schedule and in the coordination of patient care. The position performs clinical tasks and procedures to support the delivery of care and to promote efficient use of the physician's time as well as performs all clerical duties required to complete patient Check-in/Check-out.

<h5>Patient Services Representative </h5>The Patient Services Representative is a member of the patient care team. The position performs clinical tasks and procedures to support the delivery of care and to promote efficient use of the physician's time as well as performs all clerical duties required to complete patient Check-in/Check-out. The Patient Services Representative is responsible for assisting patients obtain services in a timely manner and assuring efficient utilization of the physician's appointment schedule and in the coordination of patient care. This position administers and coordinates referrals and service authorization process, rooming duties and performs other clinic front desk activities. Duties and Responsibilities <ul><li>Complete initial intake and follow-up calls with patients via inbound and outbound calls/dialer to include identifying and resolving patient concerns within the process or product. </li><li>Processes requests for prescription refills according to established practice. </li><li>Promptly and accurately reports and refers patient's concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel. </li><li>Schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system. </li><li>Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely fashion. </li><li>Acts as a patient advocate, coordinator and liaison for The Foot Care Center in dealing with the community. </li><li>Acts as non-clinical liaison/concierge/navigator for the referred patients in any way the patient needs before, during or after an encounter with The Foot Care Center. </li><li>Clerical Duties </li><li>Meet or exceed monthly departmental goals as established by Ops management. </li><li>Adhere to phone activity/compliance standards to include, HIPAA, ACW, and minimum call volume </li></ul>Requirements <ul><li>Knowledge of clinical staffing, office organization operations and functions use of computer word processing and database applications </li><li>Excellent communication skills by telephone in person and in writing </li><li>Ability to multitask and maintain records and information </li><li>Ability to establish and maintain cooperative and effective working relationships </li><li>Ability to maintain confidentiality of patient Information </li></ul>Education and Experience <ul><li>Minimum of high school diploma or equivalent </li><li>Associate degree or equivalent preferred </li><li>1+ year of customer service experience </li><li>1+ year of medical office experience preferred </li></ul>

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