Thereafter, use this information for qualitative customer conversations to generate sales Represent customers in the customer forecast process - understand national strategy, aligns tactics to the needs of the customer Remain cognizant of managed care coverage throughout the business territory including major accounts and large players (i.e., Commercial, Medicare, and Medicaid) Ability to understand and navigate account contract information within the Salesforce system/account information. Business Acumen Understand the major fluctuations a market can have and overall plasma economics of the system/institution (e.g., GPO, SP, ADR, membership, specific account trends) Knowledge of the distribution of biologics, key local customers (i.e., Specialty Pharmacies, non-acute accounts), market dynamics (i.e., distribution channels, private infusion suites) and local/national demand trends.