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The Account Manager plays a critical role in owning and advancing B2B relationships within the largest and most complex healthcare delivery networks, including health systems (HSs), Integrated Delivery Networks (IDNs), state CDC awardees, major health departments, and other large institutional accounts. Serving as the primary customer liaison, this role engages HCPs, senior-level clinical and non-clinical stakeholders to understand customer priorities, address unmet needs, and deliver customized, data-driven value propositions.

YEAR

DescriptionThe Account Manager plays a critical role in owning and advancing B2B relationships within the largest and most complex healthcare delivery networks, including health systems (HSs), Integrated Delivery Networks (IDNs), state CDC awardees, major health departments, and other large institutional accounts. Serving as the primary customer liaison, this role engages HCPs, senior-level clinical and non-clinical stakeholders to understand customer priorities, address unmet needs, and deliver customized, data-driven value propositions.The Account Manager is responsible for meeting or exceeding sales goals within an assigned territory by developing and executing a comprehensive territory and key account business plan aligned to brand strategy. This position requires the ability to confidently deliver approved scientific and clinical information to healthcare professionals, drive appropriate product utilization within approved indications, and effectively leverage organizational resources to optimize customer engagement.Success is measured by strong account launch performance, consistent achievement of sales objectives, and sustained customer partnership development.Key ResponsibilitiesCustomer & Account Management<ul><li>Build and maintain strategic partnerships with large, organized customers, including IDNs, academic medical centers, and key decision-makers (e.g., CMOs, Pharmacy Directors, Infectious Disease Specialists, and P&T Committee members).</li><li>Serve as the primary point of contact for assigned accounts, aligning customer needs with GSK’s brand strategy and value proposition.</li><li>Identify and engage key clinical and non-clinical influencers within healthcare delivery networks to ensure optimal account penetration and access.</li><li>Discover and develop other stakeholders within key clinics and accounts.</li></ul>Sales Performance & Territory Execution<ul><li>Achieve and exceed sales targets by developing, implementing, and executing an integrated business plan for assigned territories and key accounts.</li><li>Plan and prioritize activities to meet call metrics, optimizing coverage and frequency across top target customers.</li><li>Analyze regional and local market trends to establish short- and long-term sales goals and inform a robust business and launch strategy.</li><li>Manage territory budgets to effectively support sales and marketing activities.</li></ul>Clinical & Product Expertise<ul><li>Deliver compelling, compliant clinical brand presentations to physicians, advanced practice providers (APPs), medical staff, and appropriate clinic personnel.</li><li>Maintain strong knowledge of assigned products, disease states, competitors, and evolving healthcare landscapes.</li><li>Understand the internal dynamics of healthcare delivery systems, including physician hierarchies, pharmacy workflows, and nursing roles.</li></ul>Collaboration, Reporting & Compliance<ul><li>Collaborate cross-functionally with Regional Sales Directors, brand teams, and internal partners to enhance territory performance and a customer experience.</li><li>Provide insights and feedback on marketing strategies and sales effectiveness.</li><li>Complete administrative tasks accurately and on time while executing brand strategy within the assigned geography.</li><li>Participate in ongoing training and professional development.</li><li>Maintain full compliance with all corporate, legal, regulatory, and industry policies.</li></ul>Requirements<ul><li>Bachelor’s degree in a relevant field</li><li>Ability to travel up to 50%, including overnight stays (based on district size)</li><li>3–5 years of biotech or pharmaceutical sales experience required</li><li>Hepatology or Specialty sales experience strongly preferred</li><li>Proven success in product launches and achieving sales targets</li><li>Demonstrated expertise in account-based selling and managing complex sales processes</li><li>Strong understanding of health system business models, organizational structures, and decision-making processes (e.g., formulary, P&T)</li><li>Experience engaging C-suite and director-level stakeholders within large healthcare delivery networks</li><li>Ability to lead through influence in a highly matrixed organization</li><li>Strong analytical skills with the ability to translate data and trends into actionable business plans</li><li>Excellent presentation, selling, and communication skills</li><li>Strong business acumen and customer-focused mindset</li><li>Demonstrated commitment to compliance and ethical standards</li><li>Flexibility, adaptability, and a passion for improving patient outcomes</li><li>Fluency in Mandarin, Cantonese, Korean, Vietnamese or Tagalog preferred</li><li>Valid driver’s license</li></ul>The annual base salary for this position ranges from $170,000 to $180,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our <a href="https://apply.talemetry.com/init-apply/3d0c65f7-5965-4a9c-8ddb-f760b952dc20/job?external_job_id=" rel="nofollow noopener noreferrer" target="_blank">Talent Network</a> to stay connected to additional career opportunities.Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.   Work Here Matters Everywhere  | How are you inspired to change lives?Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.  400005211

Syneos - Commercial - Prod

Territory Account Manager

Administrative Skills

Alliance/Partner Management

Analysis Skills

Biotech and Pharmaceutical

Brand Strategy

Budget Management

Business Model

Business Plan

Business Skills

Business Strategy

Business-to-Business (B2B)

CMOS

Centers for Disease Control and Prevention (CDC)

Clinical Information

Communication Skills

Corporate Compliance

Cross-Functional

Customer Experience

Customer Relations

Disease

Driver's License

Establish Priorities

Exceeded Sales Goal

Formulary

Geography

Healthcare

Healthcare Providers

Hepatology

Infectious Diseases

Korean Language

Leadership

Legal

Maintain Compliance

Mandarin Chinese Language

Market Trend Analysis

Marketing

Marketing Strategy

Matrix Management

Medical Products

Meet Sales Quota

Metrics

Network Connectivity

Nursing

Organizational Skills

Patient Care

Pharmaceutical Sales

Pharmacy

Process Management

Product/Service Launch

Regional Sales

Regulations

Regulatory Compliance

Resource Utilization

Sales

Sales Management

Sales Presentation

Sales Strategy

Sales Support

Tagalog Language

Territory Development

Territory Management

Time Management

Vietnamese Language

Willing to Travel

Jobvite Talemetry Organic Easy Apply

The Director, Digital Therapeutics Sales and Utilization is a key leadership role at Otsuka Precision Health (OPH), responsible for providing leadership and oversight to both the sales and pull-through teams for Rejoyn, a prescription digital therapeutic (PDT) for the treatment of Major Depressive Disorder (MDD). Part of Otsuka Holdings and founded on Otsuka's rich history in delivering breakthrough innovations to solve complex problems for patients, Otsuka Precision Health is a US-based digital health company serving individuals with unmet needsin mental health.

About Otsuka Precision Health (OPH)Part of Otsuka Holdings and founded on Otsuka's rich history in delivering breakthrough innovations to solve complex problems for patients, Otsuka Precision Health is a US-based digital health company serving individuals with unmet needsin mental health.What you will do (Job Description)The Director, Digital Therapeutics Sales and Utilization is a key leadership role at Otsuka Precision Health (OPH), responsible for providing leadership and oversight to both the sales and pull-through teams for Rejoyn, a prescription digital therapeutic (PDT) for the treatment of Major Depressive Disorder (MDD). The PDT space is an emerging area requiring someone who is solution-oriented, innovative and resilient. This individual will be a results-oriented leader, accountable for driving commercial success byachieving sales targets and ensuring effective post-sale implementation and utilization. The ideal candidate will be a motivational leader with a strong background in sales, operations, and the healthcare industry, committed to driving both top-line growth and operational excellence.This role can be remote or based in the Princeton, NJ office. Availability during U.S. Eastern time zone business hours is mandatory. 40-60% of travel is anticipated, depending upon where the individual resides.Responsibilities<ul><li>Sales Leadership : Provide strong leadership and mentorship to the Rejoyn sales team, fostering a culture of high performance and accountability. Oversee the execution of the commercial market development strategy for Rejoyn across Health Care Institutions (HCIs), HCPs, and other B2B partners. Potential for Player/Coach responsibilities.</li><li>Utilization Leadership : Lead the team driving post-sales pull-through activities - in collaboration with the Operations team - to support the development and delivery of processes needed to facilitate appropriate use of Rejoyn for the appropriate patients.</li><li>Market Access and Payer Engagement : Collaborate with the Market Access team to establish reimbursement and sustainable business models.</li><li>Cross-Functional Collaboration : Partner with cross-functional teams including medical, product development, legal, and marketing to ensure seamless execution of the Rejoyn strategy. This includes adhering to all company policies regarding clinical and commercial interactions.</li><li>Team Development : Lead and mentor a high-performing team, ensuring alignment across key functions, driving the execution of the field strategy, and delivering results.</li><li>Staff Management : Serve as supervising manager to: the sales team, the pull-through team, and others as assigned.</li></ul>What we expect from youQualifications<ul><li>A passionate, inspirational, and influential individual who has an entrepreneurial mindset, challenges the status quo, and can align their activities to a clear vision and strategy.</li><li>Bachelor's degree in a relevant field; MBA or other advanced degree preferred.</li><li>12+ years of progressive experience in sales and/or operations leadership roles within the pharmaceutical, medical device, or digital health industries.</li><li>Proven track record of successfully leading sales teams to meet or exceed targets.</li><li>Strong understanding of the US healthcare landscape, including health systems, and HCPs, as well as payers.</li><li>Demonstrated ability to execute successful commercial strategies.</li><li>Strong emotional intelligence, relationship building, communication, and organizational skills.</li><li>Excellent communication, negotiation, and leadership skills and the ability to inspire, coach, motivate and hold themselves and others accountable</li><li>Candidates must be adaptable, results-oriented, and committed to compliance with all healthcare regulations.</li></ul>DisclaimerThis job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka Precision Health reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.Otsuka Precision Health is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected statusCompetenciesAccountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.Empowered Development - Play an active role in professional development as a business imperative.Minimum $186,489.00 - Maximum $278,875.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.Application Deadline : This will be posted for a minimum of 5 business days.Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.Come discover more about Otsuka and our benefit offerings; .Disclaimer:This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .Statement Regarding Job Recruiting Fraud ScamsAt Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website .Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: , or your local authorities.Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Otsuka America Pharmaceutical

Director, Digital Therapeutics Sales and Utilization

Coaching

Drug Development

Entrepreneurship

Green Business

Internet Application

Market Development

Medical Equipment

Mentoring

Negotiation Skills

People Management

Post-Sales

Problem Solving Skills

Product Development

Psychiatry and Mental Health

Reimbursement

Resume Search

Sales Operations

Strategic Planning

Team Building

Team Lead/Manager

Yahoo!

IRecruitee

Recommends pharmacotherapeutic regimens and corresponding monitoring plans to prescribers in way that is systematic, logical, and secures consensus from prescriber and patient; utilizes patient interview/assessment skills, current literature-supported evidence and practices, drug initiative information, and established protocols. Provides pharmaceutical care by performing various patient-focused clinical, educational, informative, and distributive functions in ambulatory care as an interdisciplinary team member in support of patients, practitioners, and ancillary staff.

Job Summary:Consults with pharmacy leadership, physicians and interdisciplinary team members on the development, implementation and utilization of approved protocols to provide pharmaceutical care. Manages the development and/or implementation of regional drug initiatives or other formulary management activities. Serves as a primary preceptor for the pharmacy student and residency program. Provides pharmaceutical care by performing various patient-focused clinical, educational, informative, and distributive functions in ambulatory care as an interdisciplinary team member in support of patients, practitioners, and ancillary staff. Ensures appropriate, cost-effective drug utilization while maintaining and enhancing patient care.Essential Responsibilities:• Provides pharmaceutical care services for defined high risk patient populations.
• Ensures continuity of pharmaceutical care and optimal utilization of resources to and from acute and ambulatory patient-care settings.
• Collaborates with inpatient/outpatient pharmacist or established Regional disease management program(s) for follow-up with high-risk discharges.
• Analyzes requestors drug information need; employs systematic, efficient, and thorough procedure for retrieving drug information or enlists available resources; formulates response; follows up consistently on drug information recommendations and assesses effectiveness.• Performs drug regimen reviews for members as warranted; assesses patients where necessary and communicates information to physician.
• Researches and organizes patient-specific information; documents patient medication histories; recommends or reviews laboratory tests to assess patient response to drug therapy; identifies medication therapy problems as appropriate.
• Provides oversight for functions and activities of support personnel to assure responsibilities are performed in accordance with scope of practice and applicable procedures.
• Adapts effective strategies for communicating with non-English speaking patients or those who are otherwise impaired (e.g., blind, deaf, cognitively impaired, illiterate).Recommends pharmacotherapeutic regimens and corresponding monitoring plans to prescribers in way that is systematic, logical, and secures consensus from prescriber and patient; utilizes patient interview/assessment skills, current literature-supported evidence and practices, drug initiative information, and established protocols.• Designs appropriate pharmacotherapeutic regimens; integrates patient-specific disease and drug information, current practice standards, ethical issues, and quality-of-life issues, and pharmacoeconomic principles.
• Monitors data and modifies pharmacotherapeutic plans as necessary.
• Documents pharmaceutical care activities in patients medical records or clinical information system.Designs effective medication-use education for patients and caregivers; provides one-on-one counseling to patients and caregivers, including information on drug therapy, adverse effects, compliance, appropriate use, and handling.• Provides patient-specific verbal or written consultations, including pharmacotherapy and pharmacokinetic, to healthcare practitioners.
• May perform limited physical examinations, for the purpose of providing medication management services.Participates in designing, reviewing, monitoring, or researching clinical drug trials as needed.Leadership and Coordination:• Takes leadership role in development, implementation, and coordination of regional, ambulatory, or hospital-based drug initiatives or other formulary management activities.
• Participates, as appropriate, in development and/or implementation of regional drug initiatives or other formulary management activities.
• Participates in establishing disease state management protocols in coordination with HPMG physicians, Pharmacy and Therapeutics committee.Quality Improvement and Education:• Participates in monitoring and improving relevant outcome measures and/or quality improvement indicators; defines quality improvement processes; develops measures to monitor, assures safety and appropriateness.
• Leads regional medication management and formulary education programs to promote appropriate, cost-effective prescribing.
• Participates in task forces, lecture programs and skills certification for patients, providers, pharmacy staff, and support staff at departmental, market, enterprise, national and international levels as warranted.Establishing Partnerships and Collaboration:• Establishes relationships with physicians and facility leaders to successfully partner on drug therapy issues; balances cost and quality issues.Professional Development and Education:• Performs other duties as required.Note: I have added newlines to improve readability and formatted the text according to the provided guidelines.

At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research.

Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach.

Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.

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Territory Account Manager Syneos - Commercial - Prod

Director, Digital Therapeutics Sales and Utilization Otsuka America Pharmaceutical

Clinical Pharmacy Specialist-Ambulatory Care Pharmacist Kaiser Permanente

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