Qualifications & Key Requirements: Age Requirement: 18+ Work Experience: 1+ years of experience in customer service Experience in restaurant Point of Sale (POS) systems (preferred) Knowledge/Skills/Abilities: Working understanding of nutrition values and ingredients Advanced communication, interpersonal, and customer service skills Organization and planning skills Computer skills Reading / writing skills Ability to handle guest feedback and resolve problems effectively Ability to maintain a smile, even when balancing multiple priorities Education: Licenses/Certifications: Completion of Alcohol Seller Training / Cash Handling training - upon hire Physical Demands & Working Conditions: Function in a fast-paced, retail environment Work extended hours and / or rotating schedules Safely maneuver around moving mechanical parts Constantly reach at waist, grasp Frequently be exposed to fumes or airborne particles, and toxic or caustic materials Frequently stand, walk Frequently be exposed to wet and cold conditions Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction Occasionally be exposed to heat, ambient temperatures, and loud noise Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs. While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit.