OTHER

FEED

UNKNOWN

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

POSITION OVERVIEW:
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.  At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We are seeking a detail-oriented and hands-on Manager of Accounting to oversee daily accounting operations and ensure accurate financial reporting. This role is dedicated to supporting our MarketForce team, playing a critical part in maintaining compliance, driving efficiency, and delivering timely, actionable financial insights.The ideal candidate is a proactive leader who thrives in a fast-paced, service-oriented environment and brings a strong foundation in accounting best practices. You’ll lead a team of professionals, manage the month-end close process, and collaborate with stakeholders to ensure financial data integrity and operational success. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES:
<h3 class="">Key Responsibilities</h3><ul><li>Manage the day-to-day accounting functions for MarketForce, including general ledger activities, reconciliations, and journal entries.</li><li>Supervise and develop a team of accountants, ensuring timely completion of monthly, quarterly, and annual close processes.</li><li>Prepare and review financial reports, statements, and variance analyses for accuracy and completeness.</li><li>Maintain compliance with internal policies, accounting standards (GAAP/IFRS), and audit requirements.</li><li>Monitor and improve accounting processes and systems to increase accuracy and efficiency.</li><li>Support internal and external audits by preparing required documentation and responding to audit inquiries.</li><li>Collaborate with FP&A, operations, and other cross-functional teams to provide financial insights and support business initiatives.</li><li>Assist in the implementation of new accounting standards, process improvements, and technology tools.</li><li>Ensure data consistency, reporting accuracy, and clear documentation across all financial records.</li><li>Support the Director of Accounting with strategic initiatives, special projects, and ad hoc reporting.</li></ul>

CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: <ul><li>Bachelor’s degree in Accounting, Finance, or related field; CPA or equivalent preferred.</li><li>6+ years of progressive accounting experience, with at least 2 years in a supervisory or managerial role.</li><li>Experience in a BPO, shared services, or multinational business environment is highly desirable.</li><li>Strong understanding of accounting principles, financial reporting standards, and internal controls.</li><li>Proficiency in ERP systems (e.g., SAP, Oracle, NetSuite) and Microsoft Excel.</li><li>Excellent organizational and analytical skills with strong attention to detail.</li><li>Ability to prioritize and manage multiple deadlines in a dynamic environment.</li><li>Strong interpersonal and communication skills, with the ability to collaborate across departments.</li><li>Commitment to continuous improvement and professional development.</li></ul>

COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: <ul style="margin-top:0in"><li>Paid Time Off: Earn PTO and paid holidays to take the time you need.</li><li>Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!</li><li>Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.</li><li>Retirement Savings: Secure your future with retirement savings programs, where available.</li><li>Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.</li><li>Life Insurance: Access life insurance options to safeguard your loved ones.</li><li>Supplemental Insurance: Accident and critical illness insurance</li><li>Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.</li><li>Paid Training: Learn new skills while earning a paycheck.</li><li>Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.</li><li>Casual Dress Code: Be comfortable while you work.</li></ul> Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT:
All MCI Locations<ul style="margin-top:0in"><li style="color:#262626;margin-bottom:0in">Must be authorized to work in the country where the job is based.</li></ul>Subject to the program and location of the position<ul style="margin-top:0in"><li style="color:#262626;margin-bottom:0in">Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.  Job offers are contingent on background/security investigation results.</li><li style="color:#262626;margin-bottom:0in">Must be willing to submit to drug screening.  Job offers are contingent on drug screening results. (Does not apply in Canada)</li></ul>

REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER:
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.  All aspects of employment at MCI are based solely on a person's merit and qualifications.  MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics.  We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.  Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce,  GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

................:
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job.  You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

MCI Careers

Manager of Accounting

ARM (Advanced RISC Machine)

Accounting

Accounting Close

Accounting Policies

Accounting Standards and Regulations

Accounts Receivable Management

Analysis Skills

Background Investigation

Best Practices

Business Process Management

Business Process Outsourcing

Business Services

Business Support

Call Center Operations

Call Centers

Claims Processing

Cloud Computing

Communication Skills

Compensation and Benefits

Contact Management

Continuous Improvement

Copying Machines

Cost Control

Credit and Collections

Cross-Functional

Customer Experience

Customer Support/Service

Data Quality

Detail Oriented

Disability Insurance

Documentation

ERP (Enterprise Resource Planning)

Equal Employment Opportunity (EEO)

Establish Priorities

External Audit

Finance

Financial Planning and Analysis (FP&A)

Financial Reporting

Financial Services

Financial Statements

General Ledger Accounting

Generally Accepted Accounting Principles (GAAP)

Genetics

Government

Health Plan

Healthcare

Information Technology & Information Systems

Internal Audit

International Financial Reporting Standards (IFRS)

Interpersonal Skills

Journal Entries

Life Insurance

Maintain Compliance

Marketing

Microsoft Excel

NetSuite

Office Equipment

Operations

Oracle

Organizational Skills

Patient Care

Printers

Process Improvement

Reconciliation

Regulations

Retail

Software Development

Strategic Planning

Team Building

Team Lead/Manager

Team Player

Technical Support

Time Management

Variance Analysis

eCommerce

[AW]-iCims

FULL_TIME

Sound working knowledge of Electrical Safe Work Practices; AC and DC Electrical Theory; reading/creating electrical prints/control schematics; motor control; personal computer hardware and software; computer networks; Human Machine Interface (HMI) system Desired . - Interface with and troubleshoot the following motor control equipment properly and safely: motor starters, run relays; Variable Frequency Drives(VFDs); Servo motors and controls .

Support programming, troubleshooting, calibration, project implementation and network Integration. Responsible for keeping the automated industrial control systems current. Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR) and our Customer 1st strategy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - High School Diploma or GED - 3+ years PLC and HMI programming experience - Must be at least 18 years of age - Sound working knowledge of pneumatic and hydraulic valves; photo eyes; proximity sensors; limit switches; breakers; fuses - Ability to work flexible hours including overtime, weekends, and holidays - Ability to comprehend complex verbal and written instructions - Excellent communication skills - Experience with full Industrial Control System project implementation - Ability to read and interpret mechanical blueprints, electrical schematics and parts specifications - Sound working knowledge of Electrical Safe Work Practices; AC and DC Electrical Theory; reading/creating electrical prints/control schematics; motor control; personal computer hardware and software; computer networks; Human Machine Interface (HMI) system Desired - 2+ years Maintenance mechanic experience - Familiarity with other brands of PLC hardware and software- Demonstrate thorough understanding of industrial control systems and Programmable Logic Controller (PLC's) - Install, diagnose and repair electrical systems, apparatus, and electrical components of industrial machinery and equipment - Replace defective components and wiring, and adjust mechanical parts - Effectively maintain programming, hardware networking and communication; troubleshoot, determine causes of failure and perform corrective actions - Oversee full industrial control system project implementation on both hardware and software problems - Support predictive and preventative maintenance program - Support internal projects - Support plant control system upgrades - Ensure compliance with Controls Change Management System - Troubleshoot and calibrate the following properly and safely: control panels using relay logic; Cam-driven switch boxes; heat and humidity control systems; process control valves - Pneumatic control systems; hydraulic control systems; metal detection systems; ink jet coding systems, electronic scaling systems, electronic meters - Interface with and troubleshoot the following motor control equipment properly and safely: motor starters, run relays; Variable Frequency Drives(VFDs); Servo motors and controls - Interface with and troubleshoot Allen Bradley and other plant PLC's including connecting to the PLC, reading ladder logic, programming, diagnosing hardware and software problems - Follow established programs, policies and practices to produce safe quality foods that meet regulatory and company requirements - Support the development, implementation, maintenance, and ongoing improvement of the SQF Systems - Accountable to the Kroger Manufacturing Food Safety and Quality Principles - Must be able to work around ingredients and/or finished products known to contain food allergens - Must be able to perform the essential job functions of this position with or without reasonable accommodation

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