OTHER

FEED

UNKNOWN

In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Obtains appropriate insurance information necessary for timely and successful collection of all accounts; management of facility petty cash accounts and resident accounts; maintenance of census, admission, re-admission and discharge records; supervision of Business Office Clerk (if applicable).

YEAR

Salary:
$62,354 / yr - $67,000 / yr

Overview:
Elderwood Village at Greece is searching for an organized, detail-oriented Human Resource Manager to lead our HR and Business Office functions. In this role, you will be responsible for HR activities including recruitment, onboarding, payroll, and benefits administration, as well as our business office including accounts payable. Human Resources Business Office Manager (ALF) Overview The Human Resources/Business Office Manager supports all business operations by managing the organization's HR administration, and execution. Overall, this position is responsible for executing and managing all recruiting, onboarding, offboarding, performance management, payroll and general HR activities for the site. Responsible for billing and collection of private pay accounts. Obtains appropriate insurance information necessary for timely and successful collection of all accounts; management of facility petty cash accounts and resident accounts; maintenance of census, admission, re-admission and discharge records; supervision of Business Office Clerk (if applicable).

Responsibilities:
Human Resources Business Office Manager (ALF) Essential Job Functions  Human Resources:Recruitment<ul><li>Responsible for the timely sourcing, interviewing, & onboarding of candidates through the Applicant Tracking System.</li><li>Maintaining accurate and timely submission of the weekly open positions report.</li><li>Participation in marketing the facility through recruitment events held at the facility as well various organizations and schools, i.e. open interviews & job fairs.</li><li>Ensure the internal posting process is properly managed within the facility, and for employees involved in facility-to-facility transfers.</li><li>Promote company Employee Referral Program.</li><li>Accurately track employee referral program and timely payout of referral bonuses.</li></ul>Onboarding & Training<ul><li>Orient and complete new hire paperwork for all new staff members and ensure that employment regulatory requirements are met; to include but not limited to, reviewing benefit program eligibility, describing benefit plans, and confirmation of enrollment completion.</li><li>Schedule new hires for General Orientation and deliver HR training component.</li></ul>Administrative<ul><li>Obtain all required regulatory documentation for all licensed & certified people hired at the facility at time of hire, and annually thereafter, i.e., professional licenses and CPR and other Life Safety certifications. If not certified arrange for training.</li><li>Obtain medical documentation required for Measles, Rubella and TST for applicable new hires. Coordinate new hire physicals.</li><li>Ensure that all personnel actions are properly documented (location, address, rate of pay and status change, disciplinary actions, and signature receipts).</li><li>Maintain staff member personnel records in accordance with regulatory agency requirements and HR Policy & Procedure Manual.</li><li>Initiate probationary and annual performance evaluation process.</li><li>Administer 30 Day New Hire Surveys & Exit Interviews in accordance with company policy.</li><li>Complete wage verification forms for Social Service agencies, insurance, and mortgage companies, etc.</li><li>Order name badges, business cards and computer access as needed.</li><li>Timely processing of employee termination and maintain staff roster in several databases.</li><li>Coordinate uniform benefit allowance and fitting and acquiring uniforms under the allowance program.</li><li>Ensures all departments have master schedules utilizing timekeeping system.</li></ul>Payroll & Benefit Administration<ul><li>Timely distribution of information on the company’s benefits package to all eligible employees, monitor pending enrollments and provide follow up to verify completion.</li><li>Responsible for accurate and timely data entry of employee information and ongoing maintenance in ADP HRIS.</li><li>Review all employee timecards in time & attendance system for accuracy and approvals.</li><li>Run various reports out of ADP reporting</li><li>Assist employees with benefit/payroll inquiries.</li><li>Interpret personnel policies and procedures and communicate benefit program details to staff.</li><li>Upon termination of staff, distribute documentation relating to benefits such as Health Insurance, 401K, Life Insurance, and Dental Insurance.</li><li>Helps coordinate all employee activities, as established by executive staff.</li><li>Compile and track paperwork for staff members on leave of absence; maintain compliance with FMLA and other regulatory leaves; maintain communication with staff members on return-to-work expectations.</li></ul>Unemployment & Workers Compensation<ul><li>Ensure timely response to claims for unemployment insurance. Verify that all termination data is reported to payroll within one pay period of termination date.</li><li>Represent the company in UI and WC hearings when necessary.</li><li>Participate in facility Safety Committee.</li><li>Compile and submit information for unemployment, Worker's Compensation, and disability claims; maintain OSHA 300 log.</li></ul>Employee Relations<ul><li>Ability to triage employee concerns and issues; knowing when to escalate to the Administrator and/or EAS HR.</li><li>Ensure consistent application of policy & procedures to include corrective disciplinary actions.</li><li>Maintain disciplinary log.</li><li>Drive facility recognition and retention programs, i.e., Employee of the Month, birthdays, anniversaries.</li><li>Managing Performance Management systems and supporting management in employee development.</li><li>Cultivating and monitoring company culture via multiple avenues, to support the attainment of the company's goals and promote employee satisfaction and retention.</li><li>Planning and executing company events and meetings (both remote and in person) that encourage team bonding, culture diffusion and ongoing organizational learning and development.</li></ul>Business Office:<ul><li>Handles establishment, transactions, record-keeping and preparation of quarterly reports to be sent to all residents.</li><li>Performs bank reconciliation to resident accounts.</li><li>Initiates billing for residents paying for care with private funds including Medicaid Pending and Resources.</li><li>Notifies resident and/or responsible party of Medicare and Insurance coverage or non-coverage for resident.</li><li>Verifies insurance coverage; assists in response to requests from third party payers and Medicare for additional information and ensures responses are timely and reviewed with the facility PPS expert.</li><li>Receives payments and applied income for resident services and forward to Posting Clerk.</li><li>Reconciles and prepares dietary deposits received from Employee Dining Room, vending machines, guest meals, activities staff and special events and forward to the Posting Clerk.</li><li>Obtains Medicare A and B or other third-party billing information for reimbursement.</li><li>Obtains Medicaid billing information for reimbursement.</li><li>Initiates and reports to the Administrator collection activities for receivables; processes bad debt write-offs as approved by Administrator and forwards to the Director of Accounts Receivable.</li><li>Greets new resident and/or responsible party; provides information about billing payments and safeguarding of funds and Resident Account procedures or authorizations as necessary; answers inquiries about rate increases regarding services.</li><li>Completes admission paperwork/agreement and ensures all resident admission agreements are completed fully, including both a resident and spouse/responsible party signature.</li><li>Enters applicable resident information changes in the computer/software.</li><li>Ensures prompt responses to all requests from responsible party or resident regarding financial records; prepares rebates of account balances upon discharge or expiration and forwards to the Director of Accounts Receivable.</li><li>Notifies County Medicaid Offices of any applied income changes for residents.</li><li>Receives and refers to appropriate staff, information concerning Medicaid eligibility of residents including monthly Medicaid rosters.</li><li>Reconciles monthly census resident days with total number of days billed for the month for room and care.</li><li>Reconciles accounts at end of month, posts transactions to proper accounts.</li><li>Verifies ancillary charges and forward to the Posting Clerk if applicable.</li><li>Reviews and processes monthly pharmacy bill; balances the invoice report and enters charges.</li><li>Enters oxygen and private room differential charges into the system.</li><li>Monitors the aging analysis for outstanding accounts.</li><li>Prepares timely entries of collection efforts in Credit Management system to ensure reports are useful collection tools.</li><li>Oversee deposits and assist with cash posting as needed.</li><li>Processes check requisitions and oversees transactions for facility petty cash funds.</li><li>Processes and maintains records of gift certificates issued in the name(s) of residents.</li><li>Prepares and submits aging reports and Monthly Report Statistical Summary forms to the Administrator and Director of Accounts Receivable. Completes the month end process.</li><li>Prepares year-end documents for financial audit.</li></ul>General<ul><li>Apply knowledge and understanding of all policies and procedures. Act as a resource for staff seeking guidance and explanation of policies and procedures.</li><li>Overseeing all HR initiatives, strategies, systems, and tactics.</li><li>Exhibits the highest level of customer service towards residents, staff, and visitors.</li><li>Consistently demonstrates the ability to respond to changing situations in a flexible manner to meet current needs, such as reprioritizing work as necessary.</li><li>Supporting team management by providing HR counsel, mediation, workshops, training, and best practices on issues such as non-performing employees and improving and developing employee skills.</li><li>Researching, developing, writing, updating, communicating, and enforcing all company policies and procedural guidelines to meet organizational values.</li><li>Maintaining company LMS, ATS and HRIS for efficient and employee friendly HR experience.</li><li>Utilizes electronic timekeeping system as directed.</li><li>Arrives to work on time, regularly, and works as scheduled.</li><li>Recognizes and follows the dress code of the facility including wearing name tag at all times.</li><li>Follows policy and procedure regarding all electronic devices, computers, tablets, etc.  </li><li>Supports and abides by Elderwood’s Mission, Vision, and Values.</li><li>Abides by Elderwood’s businesses code of conduct, compliance and HIPAA policies. </li><li>Performs other duties as assigned by supervisor, management staff or Administrator.</li></ul>

Qualifications:
Human Resources Business Office Manager (ALF) Educational Requirements and Qualifications<ul><li>Bachelor’s or Master's degree in Human Resources, Business or other related field OR a minimum of five years of experience in a Human Resources management role.</li><li>At least one year of demonstrated business training, including typing and bookkeeping</li><li>PHR is preferred.</li><li>Demonstrable knowledge in state & federal labor laws, FMLA, OHSA, & COBRA.</li><li>Must have prior recruitment and employee onboarding experience.</li><li>Prior payroll and benefits experience strongly preferred.</li><li>Must be proficient in Microsoft Office, highly organized, detail oriented, & quality focused.</li><li>Strong written and verbal communication skills required.</li><li>Effectively prioritize job responsibilities in a fast-paced environment.</li><li>Ability to successfully self-manage and work autonomously.</li></ul>Human Resources Business Office Manager (ALF) Skills and Competencies  <ul><li>Problem Solving</li><li>Customer Service</li><li>Decision Making</li><li>Excellent Communication</li></ul>This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement:
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Elderwood offers a variety of specialty programs and services, established to meet a wide range of needs. Our expert physicians and supportive staff members administer the highest level of care in all areas. Care plans are tailored to an individual’s specific needs and treatment is supported through integration of the latest technological advancements.

Elderwood

Human Resources and Business Office Manager

Accounting Close

Accounts Payable

Accounts Receivable

Administrative Skills

Aging Analysis

Best Practices

Billing

Business Operations

COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985)

Cash Management

Communication Skills

Community and Social Services

Compensation and Benefits

Computer Software

Corporate Event Management

Corporate Policies

Corrective Action

Credit and Collections

Customer Support/Service

Data Entry

Detail Oriented

Disciplinary Action

Documentation

Employee Orientation

Employee Retention

Employee Terminations

Employment Law

English Language

Establish Priorities

Exit Interviews

FMLA (Family and Medical Leave Act of 1993)

Facilities Management

Federal Laws and Regulations

Financial Audit

Genetics

HIPAA (Health Insurance Portability and Accountability Act)

HRIS/HRMS

Healthcare Reimbursement

Human Resources

Human Resources Management

Human Resources Strategy

Insurance

Insurance Claims

Job Fairs

Maintain Compliance

Marketing

Medicaid

Medical Billing

Medicare

Microsoft Office

Mortgage

Office Management

Onboarding

Organizational Development/Management

Organizational Learning

Organizational Skills

PHR (Professional in Human Resources)

Past Due Accounts

Payroll Administration

Performance Analysis

Performance Management

Performance Reviews

Pharmacy

Presentation/Verbal Skills

Private Funding

Problem Solving Skills

Reconciliation

Record Keeping

Regulations

Regulatory Requirements

Reimbursement

Reporting Skills

Retention Programs

Safety/Work Safety

Staff Development

Staff Policies

State Laws and Regulations

Systems Administration/Management

Team Lead/Manager

Third-Party Payer

Time Management

Time Management Software

Training/Teaching

Transaction Processing/Management

User Interface/Experience (UI/UX)

Worker's Compensation

Writing Skills

[AW]-iCims

ADAPTED_NOW

Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. Mail/Courier Services: - Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.

HOUR

About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Shipping/Receiving: -Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments. -Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory. Mail/Courier Services: - Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. - Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). - Researches and routes unidentified and generic mail. Receives, logs, delivers and tracks messenger items. - Responds to customer requests. - Performs routine upkeep of equipment. - Records and tracks customer inquiries and fulfillment of requests. Device Maintenance: - Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. - Follows daily, established maintenance processes and procedures. - Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. - Evaluates equipment issues and notifies service department if unable to resolve. - Delivers paper. - Assists end-users in basic functionality of equipment. - Records meter reads. - Maintains service activity reports. - Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated hourly rate for this role: $17.20 to $23.37/ hr - HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at. Who We Are _Where Talent Fosters Innovation._ Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can’t get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers’ sitehttps://www.usa.canon.com/about-us/life-at-canon ( https://www.usa.canon.com/about-us/life-at-canon) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us athttps://www.usa.canon.com/about-us/life-at-canon ( https://www.usa.canon.com/about-us/life-at-canon) . #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM19 #LI-JZ1 #LI-ONSITE Location _US-NY-Rochester_ Company _Canon U.S.A., Inc._ Requisition ID _34361_ Category _Office Services_ Position Type _Full-Time_ Workstyle _Full-Time On Site_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon’s Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

Canon USA & Affiliates

Client Service I Representative- Shipping/ Receiving

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Human Resources and Business Office ManagerElderwood

Client Service I Representative- Shipping/ ReceivingCanon USA & Affiliates

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