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This role goes beyond support—you will actively contribute to lead conversion, pipeline growth, and customer experience while learning the daily behaviors, metrics, and decision‑making of top‑performing Loan Officers. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.

NextGen Loan Officer Associate (LOA)Launch Your Career in Mortgage SalesThe NextGen Loan Officer Associate (LOA) role is an early‑career position designed to prepare high‑potential individuals for a producing Loan Officer career. This role goes beyond support—you will actively contribute to lead conversion, pipeline growth, and customer experience while learning the daily behaviors, metrics, and decision‑making of top‑performing Loan Officers.You’ll work alongside experienced sales professionals, engage directly with customers, and use modern digital and AI‑enabled tools to manage relationships, prioritize leads, and drive results. Successful LOAs build the foundation to move into full Loan Officer responsibilities, including revenue ownership and referral‑based selling.This role is ideal for individuals who are competitive, relationship‑driven, and energized by using technology and data to sell smarter and perform at a higher level.What You’ll DoSales & Customer Engagement<ul><li>Partner with a Loan Officer to drive customer engagement, follow‑up, and pipeline movement</li><li>Guide customers through the mortgage process using a consultative approach</li><li>Communicate clearly and promptly via phone, email, and digital channels</li><li>Support conversion by identifying needs, presenting options, and addressing objections</li><li>Build effective relationships with New Home Consultants, internal partners, and referrals</li><li>Participate in builder, realtor, and community activities that generate leads</li></ul>Pipeline & Business Management<ul><li>Maintain accurate loan data, documentation, and notes in the LOS</li><li>Track daily follow‑ups, milestones, and next steps to support on‑time closings</li><li>Review pipeline activity and reports to understand loan progress end to end</li><li>Learn how Loan Officers prioritize volume and balance service with sales results</li><li>Support processors and closers by helping gather required documentation</li></ul>Training, Licensing & Compliance<ul><li>Complete classroom and online training on products, pricing, compliance, and the loan lifecycle</li><li>Train on mortgage rate sheets to understand pricing and rate locking</li><li>Complete required testing and licensing, including NMLS and state licenses</li><li>Maintain compliance knowledge, including RESPA and continuing education</li></ul>Technology, AI & Modern Tools<ul><li>Use CRM, LOS, and digital tools to manage leads and workflows</li><li>Leverage AI and automation to prioritize outreach and reduce manual work</li><li>Use data insights to improve customer experience and pipeline performance</li><li>Identify ways to streamline processes and increase selling time</li><li>Share practical improvements that increase team efficiency</li></ul>What Sets You ApartSales Mindset & Drive<ul><li>Strong interest in sales, customer relationships, and performance‑based roles</li><li>Comfortable with accountability, metrics, and continuous improvement</li><li>Motivated by growth, progression, and long‑term opportunity</li></ul>Digital & AI Fluency<ul><li>Confident navigating multiple systems and tools in a fast‑paced environment</li><li>Learns new platforms quickly and applies them to real work</li><li>Uses technology and emerging tools to work smarter—not just faster</li></ul>Adaptability & Ownership<ul><li>Thrives in changing environments with evolving priorities</li><li>Open to feedback, coaching, and continuous learning</li><li>Demonstrates resilience, curiosity, and follow‑through</li></ul>What You Bring<ul><li>High School Diploma (required), Bachelor’s degree (preferred)</li><li>NMLS License or willingness to obtain</li><li>Experience using digital tools for work, projects, or collaboration (academic, internship, or professional)</li><li>Ability to manage multiple priorities across systems and timelines</li><li>Strong communication skills and customer focus</li><li>Interest in building a long‑term career in mortgage sales</li></ul><div></div>Why Lennar / Why NextGen<ul><li>Clear, supported path to becoming a producing Loan Officer</li><li>Hands‑on experience with real customers, real deals, and real sales expectations</li><li>Exposure to top‑performing Loan Officers and sales leadership</li><li>Development of core skills: sales execution, pipeline management, customer engagement, and technology fluency</li><li>Opportunity to grow your career with a Fortune 500 company committed to internal advancement</li></ul>#LI-CA1Life at LennarAt Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<<a href="http://www.linkedin.com/company/lennar/" rel="nofollow noopener noreferrer" target="_blank">https://www.linkedin.com/company/lennar/</a>> for the latest job opportunities.Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Lennar Corporation

Loan Officer Associate

Artificial Intelligence (AI)

Automation

Coaching

Communication Skills

Continuous Improvement

Customer Experience

Customer Relations

Customer Relationship Management (CRM)

Customer/Client Research

Data Quality

Documentation

Emerging Technology

Employment Law

Establish Priorities

Follow Through

Fortune 500 Customers

Health Insurance

High School Diploma

Improvement Metrics

Lead Generation

Lead Management

Leadership

Licensing

LinkedIn

Loan Documents

Loans

Metrics

Mortgage

Mortgage Lending

Multitasking

Needs Assessment

Online Training

Pricing

Process Development

Product Pricing

Real Estate Sales

Relationship Management

Revenue Growth

Sales

Sales Pipeline

Social Media

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Handles cancellations by phone or walk-in; works to retain cancellations as owners and, if unsuccessful, completes necessary documents according to cancellation procedures. This role verifies the accuracy of Owner and purchase information with the Owner while explaining the contract paperwork ethically and ensuring the new Owner leaves with a feeling of satisfaction and confidence in the purchase.

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry.We pride ourselves on delivering best-in-class service and providing access to over 90 internal club destinations, plus thousands more external options. Our mission is simple: to provide quality vacations to our valued members and guests.We're looking for dynamic individuals to join our fast-paced team, driven by success and rewarded with industry-leading compensation plans.The Quality Assurance Representative continues the sales process with an intent to maintain the integrity of the Capital product. This role verifies the accuracy of Owner and purchase information with the Owner while explaining the contract paperwork ethically and ensuring the new Owner leaves with a feeling of satisfaction and confidence in the purchase. The QA Representative maintains proper sales procedures while decreasing the rescission rate of the Resort.The Ideal Candidate:<ul><li>Flexibility to work weekends and holidays.</li><li>Professional demeanor with a tenacious attitude.</li><li>Detailed-oriented with strong problem solving skills.</li><li>Great opportunity for former loan processors, contracts processors, closing agents, title agents, bank tellers as well as sales representatives.</li></ul>Principal Duties and Responsibilities<ul><li>Provides Customer Service to Owners during the closings, as well as before and after the cancellation period of any purchase. Ensures that our newest Owner leaves with confidence in the purchase.</li><li>Assists with contracts, processes and other functions in the office as needed or requested.</li><li>Verifies all documents for accuracy; checks contracts for errors and omissions.</li><li>Adheres to regulation and company policies/procedures concerning the Timeshare closing process.</li><li>Handles misrepresentation concerns and client disputes and reports when necessary.</li><li>Makes recommendations and assists on site Sales Management Team regarding corrective counseling, training, up to termination for misrepresentations.</li><li>Protects the company from misrepresentations.</li><li>Must close a “Reasonable Percentage” (within 10% of the average number of closings of other Quality Assurance Representatives at the same site/department) of closings occurring each month.</li><li>Downloads each closing, labels and appropriately files within the required timeframe to qualify for Monthly Tier bonus as outlined on the Quality Assurance Compensation Plan.</li><li>Downloads QA recordings, labels and files appropriately within 24 hours for closing at the site level and 72 hours for closing on a roadshow. Labels and saves the files while following the correct procedures. One missing recording is below the Minimum Performance Standards.</li><li>Maintains a low net cancellation rate while maintaining the integrity of Capital Vacations ownership. Net cancellation percentage of 15% or higher is below the Minimum Performance Standards.</li><li>One or more contract(s) placed on suspense in a monthly period is below the Minimum Performance Standards.</li><li>Handles cancellations by phone or walk-in; works to retain cancellations as owners and, if unsuccessful, completes necessary documents according to cancellation procedures.</li><li>All other duties as requested.</li></ul>Education, Essential Training / Certifications, and Experience:<ul><li>High school diploma/ GED or one to three years of related experience and training; or equivalent combination of education and experience.</li><li>Sales experience within the Timeshare industry</li><li>Possess and maintain Notary credentials</li></ul>Skills, Knowledge, and Abilities:<ul><li>Sales experience</li><li>Maintain Reasonable Percentage of closings (within 10% of the average number of closing per QA at same site/department)</li><li>Maintain low Net Cancellation rate (14% and below)</li><li>Customer service skills</li><li>Written and oral communication skills</li><li>Typing and basic computer skills</li><li>Flexible schedule</li></ul>Shift:<ul><li>Additional hours may be required to meet deadlines or cover shifts</li><li>Regular Hours, On-Call, and Weekend</li></ul>Travel:<ul><li>Participation in Road Shows is required</li></ul>

Capital Vacations

Timeshare Quality Assurance Representative

Accounting Close

Compensation and Benefits

Computer Skills

Customer Support/Service

Hospitality and Tourism

Loan Processing

Microsoft .NET

On Call

Presentation/Verbal Skills

Quality Assurance

Regulations

Sales Management

Time Management

Typing

Writing Skills

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Loan Officer Associate Lennar Corporation

Timeshare Quality Assurance Representative Capital Vacations

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