Ability to: perform basic arithmetical calculations; prepare correspondence and administrative reports; review data for accuracy and completeness; organize files; operate general office equipment; handle telephone calls courteously and effectively; understand and apply rules, policies and procedures; think critically; compile, organize, analyze and evaluate data into a logical format; analyze processes, identify problems, assess potential solutions, implement corrective actions and evaluate the results to ensure program effectiveness and efficiency; utilize problem solving techniques; guide and direct staff; plan, organize, prioritize and coordinate work assignments to ensure timely completion of quality, accurate work products; provide technical assistance; communicate effectively verbally and in writing; establish and maintain effective working relationships with others; and work independently. The State's total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions.