Community Manager Legacy Communities IV LLCCommunity ManagerAttleboro, MAMaintain updated records on CRM including documenting all contact with lead, completing workflow steps in timely manner, and documenting detailed reasons why the lead does not want to purchase the home if lead is unsuccessful. Actively sell inventory and brokered homes while ensuring all inventory including broker homes are accurately displayed on Legacy website and partner websites via entry through Legacy portal.
Project Manager - Multifamily - $150K Michael Page USAProject Manager - Multifamily - $150KBridgewater, MA$120,000–$150,000 / yearFull timeThis role offers strong exposure to full lifecycle project delivery, working alongside experienced leadership on high-profile ground-up developments. We're representing a leading New England General Contractor seeking a Project Manager to support multifamily projects across Greater Boston.
Project Manager - Multifamily - Bridgewater, MA Michael Page USAProject Manager - Multifamily - Bridgewater, MABridgewater, MA$110,000–$150,000 / yearFull timeThey have built a strong reputation across Greater Boston, delivering multifamily, mixed-use, hospitality, and academic projects, with a growing and diversified backlog that supports long-term stability and career progression. We are partnered with a leading New England general contractor seeking an experienced Project Manager to oversee multifamily construction projects across Greater Boston.
NewAssistant Project Manager - Ground Up Projects Michael Page USAAssistant Project Manager - Ground Up ProjectsQuincy, MA$80,000–$105,000 / yearFull timeA leading general contractor based south of Boston is seeking an APM to join their team as they have a strong pipeline of work coming up for 2026 + 2027. A successful Assistant Project Manager should have: A background in construction management, engineering, or a related field.
Assistant Project Manager - RI - Public & Academic Construction Michael Page USAAssistant Project Manager - RI - Public & Academic ConstructionProvidence, RI$80,000–$115,000 / yearFull timeDesign/Build General Contractor (also operates as an OPM firm), based in based in Warwick RI, is looking for a seasoned APM to join their team! 3 weeks PTO + sick days + holidays + 2 floating holidays + birthday off.
Assistant Project Manager - Ground Up Academic Projects in RI Michael Page USAAssistant Project Manager - Ground Up Academic Projects in RIProvidence, RI$100,000–$115,000 / yearFull timeDesign/Build General Contractor (also operates as an OPM firm), based in based in Warwick RI, is looking for a seasoned APM to join their team! Our client is a Design/Build GC (also operates as an OPM firm) that is looking to hire an APM for acadmeic projects in Providence RI.
NewAssistant Project Manager - RI - Academic & Public Michael Page USAAssistant Project Manager - RI - Academic & PublicProvidence, RI$80,000–$115,000 / yearFull timeAn Assistant Project Manager in the Construction department will play a key role in supporting project execution, ensuring timelines and budgets are met for academic and public projects. If you are passionate about delivering quality construction projects and are excited about this opportunity in Providence, apply today to join a growing team and make a difference!
NewBusiness Development Manager- Automotive Painters Supply and Equipment Co.Business Development Manager- AutomotiveWarwick, RIPSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand’s Industrial Coatings, United Sales Company, and Wyrick Company. Description: Reporting to the Region Manager, the Business Development Manager , services customers and is responsible for targeting, soliciting and securing new business, maintaining and growing accounts, learning and understanding product lines, preparing/creating sales related documentation, while building and maintaining customer relationships.
Senior Manager, Procurement Jill Acquisition LLCSenior Manager, ProcurementQuincy, MAWith competitive pay and benefits, a supportive culture, and the chance to make a real impact, this is more than a job, it's an opportunity to bring our ethos keep it simple, make it matter to life in new and inspiring ways. This is a high-impact, hands-on role responsible for designing processes, implementing tools, and delivering measurable cost savings across the company.
Digital Procurement Manager, iValua Deloitte Touche Tohmatsu LtdDigital Procurement Manager, iValuaMA$141,200–$278,300 / yearWe advise companies on potential areas of savings relating to both indirect SG&A costs as well as direct Cost of Goods Sold (COGS), and enable digital transformation goals of Strategic Sourcing & Procurement functions through technology (e.g., iValua, Coupa, Ariba, etc.) assessments, selection, implementation, and continuous operations. We excel at strategies that are delivered through a combination of strong category experience, Sourcing and Procurement operating model expertise, broad-based knowledge and management skills, and geographical reach around the world.
Associate Procurement Manager Ocean Spray Cranberries IncAssociate Procurement ManagerMA$87,400–$120,230 / yearTeam members, farmers, consumers and communities alike--we value what makes us unique and strive to connect our farms to families for a better life by living our values: Grower Mindset - We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future. Assists in building strategies for assigned categories to support improvements in cost effectiveness and supplier service levels and quality while focusing on mitigating risk.
Senior Manager, Procurement J.JillSenior Manager, ProcurementQuincy, MassachusettsFull timeWith competitive pay and benefits, a supportive culture, and the chance to make a real impact, this is more than a job, it’s an opportunity to bring our ethos keep it simple, make it matter to life in new and inspiring ways. This is a high-impact, hands-on role responsible for designing processes, implementing tools, and delivering measurable cost savings across the company.
Procurement Category Manager Point32Health, Inc.Procurement Category ManagerCanton, MAA consistent track record of delivering business impact in a complex, corporate environment.\n \nSKILL REQUIREMENTS: \n\n Experience with category management strategies, vendor management, opportunity diagnostic, strategic Knowledge and experience within indirect categories, \n Exposure to category management strategies for categories in scope, opportunity diagnostic, strategic sourcing process, vendor management with a proven track record of delivering business impact\n Strong implementation skills supported by strategic vision to drive spend management excellence in complex categories. outsource innovation, etc.\n Regularly monitor the market for category leading practices and demand/supply shifts such as vendor consolidation, technology innovations, etc.\n Implement strategies to best manage the vendor base for categories in scope, reviewing vendors against contracted obligations/service levels and business expectations.\n \n\n Project Management\n Provides project management experience in situations where vendor participation is a key component to successful project implementation and that skill set is not inherent in the functional area.
Senior Manager, Indirect Procurement Waters CorporationSenior Manager, Indirect ProcurementMilford, MassachusettsWe collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. The position partners closely with IT, Finance, Legal, and business leaders to deliver GAAP and non‑GAAP Opex cost reduction, accelerate post‑merger integration, and scale compliant procurement operations across SAP Ariba Source‑to‑Contract and PR‑to‑PO.
Indirect Procurement Strategic Programs Manager Waters CorporationIndirect Procurement Strategic Programs ManagerMilford, MassachusettsWe collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Overview: We are seeking an experienced and highly motivated Indirect Procurement - Strategic Programs Manager to join our growing team, reporting to the Director, Indirect Procurement.
Procurement & Contract Compliance Manager (Temp) BAMSIProcurement & Contract Compliance Manager (Temp)Brockton, MAThis role requires a hands-on leader who is comfortable navigating complex vendor relationships, conducting detailed audits, implementing process improvements, and partnering cross-functionally with Finance, Facilities, IT, Operations, and Leadership teams. Why This Role Matters: This position will play a key role in identifying cost-saving opportunities, reducing financial risk, improving internal controls, and ensuring procurement activities align with organizational policies and funding requirements.
Manager Procurement - Fresh United Natural Foods IncManager Procurement - FreshProvidence, RISales Positions Only: For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate's first year, but UNFI offers an introductory period minimum of $680 per week. Travel (minor): This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.
Senior Manager, Indirect Procurement - (Hybrid - Manchester, CT) Bob's Discount Furniture IncSenior Manager, Indirect Procurement - (Hybrid - Manchester, CT)MA$135,000–$145,000 / yearSuccess in this position comes from your ability to influence stakeholders, build strong supplier partnerships, manage complex sourcing initiatives, and identify opportunities to improve quality, reduce costs, and mitigate risk. In this role, you will partner with leaders across IT, Marketing, Facilities, Finance, Legal, and other corporate functions to optimize indirect spend, negotiate favorable supplier agreements, and deliver measurable business value.
IT Procurement Category Manager Point32HealthIT Procurement Category ManagerCanton, MassachusettsSKILL REQUIREMENTS: Experience with category management strategies, vendor management, opportunity diagnostic, strategic Knowledge and experience within indirect categories, Exposure to category management strategies for categories in scope, opportunity diagnostic, strategic sourcing process, vendor management with a proven track record of delivering business impact. Drive meaningful cost savings and extract maximum value from Point32Health vendor base via negotiations on price, service levels, efficiency, payment terms, etc., while working in conjunction with the Legal Department, business owner, and other impacted departments (i.e. Security, Privacy, Compliance, etc.).
Manager Procurement, Gas & Building Services (Hybrid Schedule) Eversource EnergyManager Procurement, Gas & Building Services (Hybrid Schedule)Westwood, MA$150,790–$167,540 / yearOversees the preparation of reports on procurement activities, including purchase orders, purchase contract negotiations, price quotations, vendor catalogs, aging of material requests, cost savings and avoidances reports, supplier engagement spend and vendor performance. Develops, implements policy/procedures/system requirements for materials, supplies, equipment, services and major projects to achieve lowest total cost of ownership as well as mitigate risk for the corporation by establishing strategic sourcing teams.
NewManager Indirect Procurement Evenflo Company, Inc.Manager Indirect ProcurementCanton, MAKey Responsibilities: Responsible for all indirect spend, encompassing a wide range of services from Software to facilities management. Collaborate with stakeholders for supplier negotiations to optimize spending and corporate indirect strategy.
Solution Delivery Manager, Planning and Direct Procurement Sensata Technologies Holding plcSolution Delivery Manager, Planning and Direct ProcurementAttleboro, MA$155,760–$214,170 / weekSeven (7) years of experience to include the following: Hands-on configuration experience in Oracle E-Business Suite ERP modules including Oracle Inventory, Oracle Work In Process, Oracle Purchasing, Oracle iSupplier, Oracle Engineering, Oracle Quality, Oracle Advanced Supply Chain Planning, Oracle Demantra, Oracle Order Management, and Oracle Shipping Execution; Gathering Business Requirements from business team for implementation of Oracle E-Business Suite, Oracle Advanced Supply Chain Planning, & Oracle Demantra. Worksite Address: 529 Pleasant Street, Attleboro, MA 02703 or any home office in the U.S. MINIMUM REQUIREMENTS: Bachelor's degree (or foreign equivalent) in Computer Science, Electrical Engineering, Mechanical Engineering or a related field and seven (7) years of professional work experience in understanding, utilizing, and performing process reengineering on end-to-end processes in Integrated Business Planning and Source to Pay.
SB Procurement Manager- Lighting Turner Construction CoSB Procurement Manager- LightingMAAssist Operations in creating the General and Specific Conditions safety requirements and scope requisitions for each project to ensure that the scope, schedule, MWDBE requirements, insurance, and bonding requirements are clearly defined for the bidders. With a staff of 350 dedicated professionals and ~$1B in equipment and materials procured annually, we provide Clients with comprehensive supply chain services that are unmatched in the industry today.
Senior Manager, Meetings & Events Procurement & Vendor Operations FidelitySenior Manager, Meetings & Events Procurement & Vendor OperationsSmithfield, Rhode IslandRemoteProcurement Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. By leading cross-functional partnerships, strengthening vendor relationships, and driving operational excellence, the Senior Manager enables planners and business stakeholders to execute impactful events with greater efficiency, consistency, and reduced risk.
Procurement Specialists westlakesrecruitProcurement SpecialistsBristol, Bristol£50,000–£70,000Trained in, or holds a sufficient level of experience of, Defence and Security Public Contracting Regulations (DSPCR), the Public Contract Regulations (PCR) and/or the Procurement Act 2023. Professional qualification(s) in Business, Procurement/Supply Chain Management, Law, Project Management or a similar relevant discipline, or an equivalent level of relevant experience.
NewSr. Procurement Specialist Help at HomeSr. Procurement SpecialistProvidence, RI$100,000–$110,000 / hourThe Sr Procurement Specialist, under the direct supervision of the Procurement and Real Estate Manager will support the procurement function by managing the sourcing, negotiations, and suppliers base for risk mitigation, operational support, and cost savings opportunities. Experience with Vendor management as related to identifying savings opportunities, monitoring vendor spend across entire organization, Perform other duties as assigned.
Procurement Specialist - Natural - Remote United Natural Foods IncProcurement Specialist - Natural - RemoteProvidence, RIRemote$41,300–$72,300 / hourThe procurement teams work hand in hand to support our customers and suppliers' needs, while achieving the goal of providing high service levels, and working towards creating new innovative solutions to drive UNFI's growth. Within the natural business unit, the number of suppliers and number of items requires management of many different touch points with slower moving items to ensure metrics remain within designated range.
Procurement / Materials Sourcing Specialist re:fabProcurement / Materials Sourcing SpecialistLakeville, MAre:fab is a growing coatings and renovation partner known for delivering high-quality work through collaboration, accountability, and smart execution. As we continue to scale, we are building processes that better connect estimating, procurement, and operations to ensure our projects are set up for success from day one.
Director, Strategic Materials Procurement Deckers Outdoor CorpDirector, Strategic Materials ProcurementMARemote$154,700–$208,800 / yearOwn executive-level supplier relationships and commercial outcomes for Deckers' strategic materials portfolio, driving negotiations that secure competitive pricing, continuity, and long-term value. As Director, Strategic Materials Procurement, you will elevate Deckers' materials sourcing capabilities and shape commercial strategies that drive product creation, cost management, and long-term value.
Manager - Purchasing AstroNova IncManager - PurchasingRIReporting to the Director of Supply Chain, the Purchasing Manager works closely with Planning, Operations, Quality, Engineering, and Finance to align purchasing execution with production schedules, inventory objectives, and overall business priorities. The Purchasing Manager is responsible for leading day-to-day purchasing and supplier management activities to support AstroNova's manufacturing operations in West Warwick.
Purchasing Manager Greystone of LincolnPurchasing ManagerLincoln, RIFull timeOur company is seeking a dynamic and experienced Purchasing and Raw Material Manager to oversee our procurement activities and manage essential raw materials for our manufacturing operations. You will also ensure a seamless flow of materials to support production schedules and the timely and cost-effective acquisition of other goods and services.
Supply Chain Manager CoxSupply Chain ManagerRandolph, MassachusettsSUPPLY CHAIN MANAGER Cambridgeport | Custom AHU & Data Center CRAH Supply Chain Department: Operations Reports To: EVP of Operations Direct Reports: Purchasing Manager (and buyer team), Planning/Scheduling Lead, Logistics/Warehouse Lead Location: On-site(Randolph, MA HQ; regular travel to Georgetown, MA and key suppliers) Position Summary Cambridgeport is an HVAC manufacturer of custom air handlers and a fast-growing supplier of Computer Room Air Handlers (CRAHs) to the data center market. How to Apply Qualified candidates should submit a current resume and a brief cover letter outlining their relevant HVAC or industrial supply chain leadership experience, end-to-end supply chain design track record, and any direct work with data center cooling component supply chains or comparable high-growth manufacturing environments.
Senior Project Manager Davron LLCSenior Project ManagerWeymouth, MASENIOR PROJECT MANAGER – CONSTRUCTION|PROJECT MANAGER|CONSTRUCTION|RECONSTRUCTION|WATER RESTORATION|FIRE AND DAMAGE RESTORATION|SUBCONTRACTORS|BUDGETS|TIMELINES|AIRTABLE|CASH COLLECTED PER MONTH|GROSS MARGIN. Bring your construction project leadership to a fast-growing restoration team serving homeowners across the Weymouth area—where speed, accountability, and quality execution aren’t just values, they drive results.
Construction Operations Manager Homes for Our TroopsConstruction Operations ManagerTaunton, MAFull timeCoordinate with the Land Operations Manager, Veteran Support Manager and the Corporate Sponsorship Account Manager to ensure smooth progression of home builds to stay within schedule and cost without sacrificing quality. Generally, HFOT’s hybrid approach is that after 90 days, employees spend about 50% of their time working in the HFOT office in Taunton, MA and about 50% of their time working from home, if the employee’s role and job responsibilities are suited to such an arrangement.
Manager, Accounts Payable & Process Excellence Bay State MillingManager, Accounts Payable & Process ExcellenceQuincy, MassachusettsThis individual will lead a small team responsible for accurate and timely processing of vendor invoices, expense reimbursements, and other payments, while maintaining a strong focus on internal controls, automation, and process improvement. The Manager of AP & Process Excellence will serve as a change agent within Corporate Services, leading efforts to modernize the company’s payables processes through automation, AI-driven tools, and disciplined performance management.
Category Lead Manager M Group Services LtdCategory Lead ManagerWarwick, RI34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually. Reporting to the Senior Procurement Manager, the Category Lead Manager (Comms) responsible for developing and achieving category strategies, managing product ranges, optimising pricing and promotions, and building strong relationships with suppliers and internal teams.
EPM OneStream Technical Consultant, Manager PricewaterhouseCoopers LLPEPM OneStream Technical Consultant, ManagerMA$99,000–$232,000 / yearLeading core Accounting areas including Performance Management (executive dashboards management reporting, planning, budgeting & forecasting, analytics & decision support); Record-to-Report (financial close, consolidation, financial reporting, Fixed Assets, Inventory, Payroll); Order-to-Cash (order entry, customer credit, invoicing, accounts receivable, collections); and, Procure-to-Pay (procurement, accounts payable, invoicing). Leading the design, build, migration, and testing of OneStream for multi-dimensional data models (dimensions, hierarchies, attributes); input template and report build; Data Integration and Extract Transform and Load (ETL) concepts; understanding of calcs (allocation, top-down spreading, currencies); and, workflow, data permissions and security.
Hepatology Account Manager - South Boston GSK plcHepatology Account Manager - South BostonBrockton, MARemote$162,750–$271,250 / yearThe role of the Account Manager is to serve as the primary liaison with our largest customers and to engage C/D level clinical & non-clinical stakeholders to understand unique customer needs & priorities and to deliver a customized value proposition. Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the Regional Sales Director, brand team, and other support partners to deliver exceptional customer experience.
Senior Project Manager, Construction Jones Lang LaSalle IncSenior Project Manager, ConstructionMiddletown, RIWe embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you the platform to lead complex, high-impact projects in dynamic industrial environments where your technical expertise and leadership truly matter. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Project Manager - Process Mechanical Construction Hart CompaniesProject Manager - Process Mechanical ConstructionCumberland, Rhode IslandRooted in values of honesty, quality, and competence, Hart brings deep technical expertise, a people-first culture, and a client-focused team approach to every project—delivering safe, high-quality solutions that create lasting value for our clients, our communities, and our employees. A family-owned engineering and construction firm founded in 1941, Hart Companies provides integrated Engineering, Architectural, Construction, and Passivation services to highly regulated and technically demanding industries.
Facilities Manager Becton Dickinson Medical DevicesFacilities ManagerWarwick, Rhode IslandThe Facility Manager plays a critical role in supporting and supervising the safe, secure, and efficient operation of site infrastructure, building systems, and digital platforms. This position is directly involved in the execution of capital projects and is responsible for organizing documentation and developing a structured management system to support operational excellence.
Manager, Accounting Services SercoManager, Accounting ServicesProvidence, RILead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Senior Project Manager, Transmission (Hybrid Schedule) Eversource EnergySenior Project Manager, Transmission (Hybrid Schedule)MA$147,230–$163,590 / yearPrimary duties will include overall responsibility for the management of all aspects of projects including the coordination of regulatory approvals and interface with regulators and local elected officials and town department managers; managing the development and process for evaluation of bid documents for engineering, design and construction, as well as for the procurement of material and support systems; and insuring that all aspects of the projects are documented and completed in accordance with company policies and all regulations and laws. Essential Functions: Individual is assigned traditional projects requiring close stakeholder interaction such as large substation construction projects, new transmission line projects, major transmission facility expansion projects, or projects of high complexity.
Senior Manager, Finance Transformation, Expense & Operational Finance DLA Piper LLP (US)Senior Manager, Finance Transformation, Expense & Operational FinanceMA$149,276–$237,355 / year10+ years of progressive experience in finance transformation, operational finance, FP&A, controllership support, shared services, procure-to-pay, or related finance leadership roles, including experience leading large-scale initiatives, cross-functional programs, process improvement efforts, systems implementations, and stakeholder-facing transformation work. Preferred strengths include expertise in operational finance, Accounts Payable, expense management, procure-to-pay processes, FP&A partnership, financial analysis, vendor management, KPI development, process optimization, finance systems, reporting and dashboarding, and leading cross-functional transformation initiatives in complex organizations.
Senior Preconstruction Manager Lee Kennedy Company IncSenior Preconstruction ManagerQuincy, MA$165,000–$190,000 / yearPosition Summary The Senior Preconstruction Manager leads preconstruction activities for assigned projects from conceptual planning through project turnover for complex construction projects for Higher Education, Commercial, and Multi-Family clients, typically ranging from $25M-$100M. Working closely with clients, design teams, operations personnel, and trade partners, this position serves as a key project leader, aligning scope, budget, schedule, and overall project strategy to support successful project execution and transition to construction.
Regional Installation Manager Rise Group IncRegional Installation ManagerCranston, RIThe Regional Installation Manager partners closely with Service Managers, Project Managers, Sales, and Operations leadership to ensure profitable, high-quality project execution. The RISE Group is an employee-owned, professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally.
Sr Manager, Project Management Emergent BioSolutions IncSr Manager, Project ManagementCanton, MA$171,500–$207,500 / yearUnsolicited resumes or candidate information submitted to Emergent BioSolutions by search/recruiting agencies not already on Emergent BioSolutions' approved agency list shall become the property of Emergent BioSolutions and if the candidate is subsequently hired by Emergent BioSolutions, Emergent BioSolutions shall not owe any fee to the submitting agency. The position also leads and governs a portfolio of complex technical and capital projects, including new equipment and product introductions, remediation activities, and CAPEX initiatives, within a highly regulated GMP environment.
Assistant Project Manager CSL Consulting LLCAssistant Project ManagerProvidence, RI$59,500–$95,000 / yearCSL Consulting, LLC (CSL) is a premier Owner's Project Management and Mitigation firm delivering expert construction consulting services to a diverse portfolio of top-tier clients. Working under the guidance of senior project leaders, the Associate Project Manager contributes to operational efficiency and the client experience while steadily developing technical and strategic skills.
Parts Manager Bemana, LLCParts ManagerCanton, MAThis is a hands-on, warehouse-based leadership role responsible for ensuring the efficient flow of parts and materials to support service operations, emergency requests, and customer needs. Our clients and candidates value us for our specialized recruiting expertise, vast knowledge of the equipment and industrial job market, and ability to solve their most challenging employment needs.
Delivery Manager - Service Desk S 4D GenpactDelivery Manager - Service Desk S 4DMassachusettsManage and lead the service desk team to ensure efficient operations • Implement and maintain service desk processes and procedures • Monitor service desk performance and KPIs to ensure targets are met • Coordinate with internal teams to resolve complex service issues • Evaluate and implement tools and technologies to enhance service desk efficiency • Develop and deliver training programs for service desk staff to improve service delivery and customer satisfaction. Agile Methodology, BIZ dedicated, Business Continuity Planning (BCP), Change Management, Client Relations, Collaboration Tools, Design Thinking, Engineering Services, Executive Presence, Field Support, Inclusion, IT Service Desk, Mac OS Support, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling, Workplace Services Language .