NewClinical Director BCBA JobotClinical Director BCBABoston, MA$100,000–$130,000 / yearWe are a rapidly growing, BCBA-founded ABA organization committed to delivering compassionate, outcomes-driven autism services across center-based, home-based, school, and community settings. The Clinical Director will partner closely with executive leadership to drive clinical excellence, improve operational outcomes, mentor BCBA Supervisors, and support the continued expansion of services to families across assigned regions.
NewDirector - Infrastructure, Capital Projects & Climate Advisory (Project/Program Development & Finance) KPMGDirector - Infrastructure, Capital Projects & Climate Advisory (Project/Program Development & Finance)Boston, MAIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Qualifications: Minimum eight years of recent experience in relevant advisory consulting roles with increasing responsibilities – sector focus in at least one of transportationand/or ENR and experience with project finance transactions including financialmodeling.
NewProgram Manager Best Buddies InternationalProgram ManagerBoston, MA$0–$43,000 / yearThis includes hosting virtual and in-person trainings, and engagement activities, communicating Best Buddies deadlines and expectations using online platforms, and ensuring participation from chapter advisors and student leaders in the Annual Leadership Conference. Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).
NewDay Program Assistant Director Communitas, Inc.Day Program Assistant DirectorWoburn, MAWe want to welcome you to a workplace dedicated to rewarding our valued employees for their commitment, and supporting their well-being through efforts such as: | Competitive Tiered Pay Rates | Low-Cost Benefits | Flexible Schedules | Opportunities for Advancement | . The Assistant Director is responsible for leading the development of community-based work, recreation, leisure, and life skills activities which motivate, excite, and enhance the lives of the people served.
NewOpening for Medical Director of Hospitalist Program B.E.L. & AssociatesOpening for Medical Director of Hospitalist ProgramCharlestown, WVMust be MD or DO with at least four or more years of leadership experience with proven track record as a strong leader who is interested in working 60% or more of time as clinical. Long time established program with excellent team of physicians needing director who wants to help promote growth with CMO.
Licensed Practical Nurse (LPN) - Residential Program WaldenLicensed Practical Nurse (LPN) - Residential ProgramDedham, MA$33.75–$46.70Responsibilities Include: Assume responsibility for the quality of nursing care provided to patients, including maintaining optimal patient health, teaching, counseling, collaborative planning and restoration of optimal function. Walden Behavioral Care is one of the only rapidly-growing, leading national specialty healthcare systems dedicated to serving all genders and offering the full continuum of care for people with all types of eating disorders.
NewDirector of Engineering, Building Design JobotDirector of Engineering, Building DesignBoston, MA$160,000–$200,000 / yearNational Building Design Engineering firm looking for an executive level engineering manager to help drive business development in the commercial, healthcare and higher education space along with manage day to day operations. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewSenior Director, Data Engineering Global PartnersSenior Director, Data EngineeringWaltham, MA$182,300–$291,500You will lead a team that operates at the modern data stack — Snowflake, dbt, Dagster, DataHub, and a maturing portfolio of streaming, ML, and agentic capabilities — while embedding agentic development practices (Claude Code, Cursor, MCP-based tooling, AI-assisted code review and data quality) as the default way our engineers, analytics engineers, and embedded BI teams build and ship. You will translate complex business questions into durable technical strategy, set the platform direction that the central Data, Analytics & Insights (DAI) organization and embedded BU analytics teams build on, and serve as the senior technical voice partnering with Data Science/ML, Central Analytics, Technical Product Management, IT, and business leadership.
NewSenior Director of Premium Services - Fenway Park AramarkSenior Director of Premium Services - Fenway ParkBoston, MA$140,000–$145,000This role will provide strategic leadership and operational oversight for premium hospitality experiences across suites, clubs, restaurants, and catering operations throughout the New England District. The ideal candidate combines deep expertise in premium hospitality operations with strong business acumen, successfully balancing operational excellence, client relationships, and premium experiences.
NewAssistant Director of Nursing, RN Linden Ponds by Erickson Senior LivingAssistant Director of Nursing, RNHingham, MA$120,000–$150,000 / yearLocation: Linden Ponds by Erickson Senior Living Join our team as the Assistant Director of Nursing is responsible for clinical leadership and outcomes within our Skilled, Assisted Living, and Memory Care neighborhoods. See Erickson Senior Living Privacy Policy at https://www.ericksonseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewProgram Manager, Senior - Secret DCS CorporationProgram Manager, Senior - SecretBedford, MA$90,220–$185,000 / yearThe Air Force Program Execution Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the ISR SOF portfolio, which includes over 200 programs for the United States Air Force (USAF) and foreign allies. Experience leading Agile SW development initiatives and DevSecOps projects; experience in delivering solutions in high-security environments; experience in building end-to-end DevSecOps environments while driving iterative deliveries through Agile and CI/CD practices.
NewSenior Director, AIRx Discovery Biology Lead Takeda PharmaceuticalSenior Director, AIRx Discovery Biology LeadBoston, MARemote$212,000–$333,190 / yearThe AIRx Discovery Biology Lead combines deep scientific expertise with the agility to thrive in an externalized, AI-powered operating model — leveraging biological depth and pragmatism to direct and integrate biology at speed, while role modeling new ways of working in Discovery Automation & Robotics (DAR) group. Responsibilities include directing CRO partners with precision and accountability to generate high-quality, interpretable data that feeds into AI-powered DMTA cycles, and connecting experimental biology to translational strategy and clinical outcomes.
NewSenior Program Manager Sparks GroupSenior Program ManagerFranklin, MA$140,000–$190,000 / yearMinimum of 7 years of program management, project management, or technical leadership experience supporting Department of Defense customers on production-based or hardware delivery programs; 12+ years of experience is preferred. Job Summary/Company : Sparks Group has partnered with an innovative defense technology organization to identify a Senior Program Manager to lead the execution of complex production-based programs supporting Department of Defense customers.
NewDirector, DMPK&M Takeda PharmaceuticalDirector, DMPK&MBoston, MA$177,000–$278,080 / yearThe actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. See Takeda Pharmaceutical Terms of Use at https://www.takeda.com/terms-of-use/ and Privacy Policy at https://www.takeda.com/privacy-notice/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Director of Investment Op's (Strategy/Projects) Kforce Inc.Director of Investment Op's (Strategy/Projects)Boston, MA$170,000–$235,000Overview: A highly respected investment organization is seeking a strategic leader to join a key team responsible for driving operational excellence, managing critical investment workflows, and leading business-enhancing initiatives across the investment platform. Provide oversight of complex investment-related activities including portfolio data governance, reconciliations, cash management, and risk-focused operational processes.
Program Manager, Journeyman - Secret DCS CorporationProgram Manager, Journeyman - SecretBedford, MA$96,757–$150,000 / yearThe Air Force Program Executive Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF) manage the modernization, development, testing, production, fielding, and sustainment of over 200 programs supporting the United States Air Force and allied partners worldwide. The selected candidate will assist government leadership in managing program execution, acquisition strategies, contract activities, Agile software development efforts, DevSecOps initiatives, and mission planning capabilities while ensuring programs meet cost, schedule, and performance objectives.
Director of Social Services Care-OneDirector of Social ServicesBrookline, MAEnsures and documents that residents/families have input into the care planning process; Acts as liaison between residents, families, outside agencies, and the Center Administrator to ensure that the resident's rights are maintained; Takes responsibility for conducting family meetings as needed; Functions in a management capacity and adheres to all policies and procedures of the Center as a representative of CareOne Administration; Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required; Facilitates discharge planning including the development of an organized discharge plan for all customers; Concerns self with the safety of all Center residents in order to minimize the potential for fire and accidents. Also ensures that the Center adheres to legal, safety, health, fire, and sanitation codes by being familiar with his/her in carrying out the Center's fire, safety and disaster plans and by being familiar with current MSDS; Puts customer service first and adheres to the CareOne Culture of Excellence Pledge.
NewAuxiliary Programs Operations Manager Pike SchoolAuxiliary Programs Operations ManagerAndover, MA$55,000–$60,000 / yearAuxiliary programs' general scope of services include: afterschool enrichments, Pike Plus, IgniteED@Pike Days, support to divisional programs, rentals, and recess coverage as needed. Technical Skills and Knowledge: Proficiency with Google Workspace, Excel/Google Sheets, and Veracross (or a similar databases) Personal Attributes: Proven ability to lead others with successful delivery and evaluation of programs.
NewProgram Manager, Senior - TS DCS CorporationProgram Manager, Senior - TSBedford, MA$90,220–$188,000 / yearCommand, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network providing resilient decision advantage and enabling the USAF, USSF, Joint, and Coalition Force to win against the pacing challenge. C3BM’s main efforts are Architecture and Systems Engineering (ASE), Operational Response Team (ORT), and multiple mission integration teams such as Air, Maritime, and multiple acquisitions consisting of both the Advanced Battle Management System (ABMS) and Space.
Program Manager, Senior DCS CorporationProgram Manager, SeniorBedford, MA$90,220–$180,000 / yearThe C2ISR Division provides worldwide life cycle support across the spectrum of the C2ISR capabilities-based enterprise; including supply, distribution, materiel management, acquisition, system engineering and maintenance, financial planning and budgeting, security, flight test, and contracting functions. EPASS support is required to execute the major GNS programs in support of the C2ISR Division, to include AF DCGS Network Infrastructure Transformation (NIT), Extended Tether Program (ETP), and Global Command and Control System – Air Force Infrastructure (GCCS-AF (I)).
NewSenior Program Manager - TS DCS CorporationSenior Program Manager - TSBedford, MA$123,639–$188,000 / yearCommand, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network providing resilient decision advantage and enabling the USAF, USSF, Joint, and Coalition Force to win against the pacing challenge. C3BM’s main efforts are Architecture and Systems Engineering (ASE), Operational Response Team (ORT), and multiple mission integration teams such as Air, Maritime, and multiple acquisitions consisting of both the Advanced Battle Management System (ABMS) and Space.
NewProgram Manager - Contract TalentBurst, Inc.Program Manager - ContractCambridge, MAThe Program Manager will drive program planning, governance, delivery execution, and cross-functional alignment across six coordinated workstreamsData, Behavioral Insights, Data Science & Decision Engine, IT, Marketing, and Omnichannel/Field Activation. The HCP360 Orchestration Engine is a multi-year enterprise transformation program designed to enable personalized, insight-led customer engagement at scale across *** U.S. portfolio.
Associate Director, Field Reimbursement - Boston Daiichi Sankyo, Inc.Associate Director, Field Reimbursement - BostonBoston, MI$168,400–$252,600 / yearFull timeDemonstrate extensive knowledge of specialty payer landscape, the appropriate utilization of NCCN/ASCO guidelines, private payer, GPOs, Medicare and Medicaid structure, Specialty Pharmacy systems and reimbursement processes and the general evolution of the healthcare landscape. The ADFR may advise sites of care on payer specific nuances related to utilization managements protocols and appeals Partner with DSI oncology field staff to ensure aligned customer approach.
NewAssociate Director Clinical Operations JouléAssociate Director Clinical OperationsWaltham, MACollaborate with internal cross-functional teams, clinical sites, and CRO partners to execute global clinical programs in a safe, ethical, and compliant manner. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
NewSite Director at Prospect Hill Academy Charter Middle School Campus KinderCare EducationSite Director at Prospect Hill Academy Charter Middle School CampusCambridge, MA$20.25–$28.35When you join our team as a Site Director, you will: Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop “best in class” educators to be passionate and committed professionals. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families.
NewSite Director at Henri A Yelle KinderCare EducationSite Director at Henri A YelleNorton, MA$20.25–$28.35When you join our team as a Site Director, you will: Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop “best in class” educators to be passionate and committed professionals. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families.
NewSite Director at Nottingham West Elementary KinderCare EducationSite Director at Nottingham West ElementaryHudson, NHWhen you join our team as a Site Director, you will: Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop “best in class” educators to be passionate and committed professionals. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families.
NewDirector, AI Engineer KPMGDirector, AI EngineerBoston, MADeep understanding of scaling AI-driven solutions, ethical AI, and MLOps practices for maintaining models; ability to bring industry consulting insights with a balance of technical and business acumen to deliver strategic, value-driven AI solutions; In-depth knowledge of AI orchestration and best practices. Proficient in architecting and implementing AI-powered workflow solutions using Microsoft, AWS, or Google Cloud services (For example: Foundry, Bedrock, Vertex AI), with capabilities in defining blueprints and technical requirements for scalable, automated systems with expertise in agentic AI and automation.
NewDirector, Banking and Payments IT M&A – Due Diligence, Integration and Separation – Strategy KPMGDirector, Banking and Payments IT M&A – Due Diligence, Integration and Separation – StrategyBoston, MA$195,415–$370,530 / yearDemonstrated success in leading high-impact IT-focused Mergers and Acquisitions projects with expertise in at least three of the following: systemintegration/separation, platform migration, IT architecture modernization,outsourcing of IT operations, or regulatory technology implementation; advancedprogram management skills, with the capacity to oversee large, complex projectsand deliver strategic insights to executive audiences; familiaritywith leveraging AI-powered platforms for due diligence, synergy analysis, andintegration/separation planning is a significant plus. Establish and manage program governance frameworks,ensuring rigorous oversight of execution across complex, multi-vendor paymentsenvironments; lead development of governance work products including statusreporting, risk management, and issue tracking; implement AI-powered tools forpredictive analytics on project timelines and risks and collaborate with seniorcross-functional teams to identify technology dependencies, risks, andopportunities across payments operations, product, risk, and compliancefunctions.
NewDirector IT M&A - Due Diligence, Integration and Separation KPMGDirector IT M&A - Due Diligence, Integration and SeparationBoston, MA$195,415–$370,530 / yearDemonstrated success in leading high-impact IT-focused Mergers and Acquisitions projects with expertise in at least systemintegration/separation, platform migration, IT architecture modernization,outsourcing of IT operations, or regulatory technology implementation; advancedprogram management skills, with the capacity to oversee large, complex projectsand deliver strategic insights to executive audiences; familiarity withleveraging AI-powered platforms for due diligence, synergy analysis, andintegration/separation planning is a significant plus. Strong strategic thinking and leadershipabilities with experience developing and executing IT strategies that alignwith business objectives; proven ability to lead and mentor cross-functionalteams; experience developing and executing go-to-market strategies and drivingbusiness growth in the Mergers and Acquisitions space, including client relationship managementand engagement in business development activities.
NewDirector of Labor Relations Lesley UniversityDirector of Labor RelationsCambridge, MA$115,705–$131,392 / yearAt Lesley University we strive for a supportive and equitable environment where people -- regardless of race, ethnicity, color, sex, physical ability, religion, national origin or ancestry, age, neurodiversity, sexual orientation, gender identity or expression, genetic information, veteran or military status, membership in uniformed services, and all other categories protected by applicable state and federal laws -- can participate equally and fully as their true selves in all aspects of university life. In doing so, Lesley strives for a campus culture and community that fosters a true sense of belonging for all, provides opportunity for everyone to participate equally and fully in the Lesley experience, and helps to develop each individual's capacity to confidently and competently engage within and across difference.
NewBefore and After School Site Director at Anna Ware Jackson Primary KinderCare EducationBefore and After School Site Director at Anna Ware Jackson PrimaryPlainville, MA$20.25–$28.35When you join our team as a Site Director, you will: Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop “best in class” educators to be passionate and committed professionals. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families.
Senior Director, Immunology and Translation CSL BehringSenior Director, Immunology and TranslationWaltham, MA$302,000–$350,000You will bring end-to-end experience from early ideation through first-in-disease and will partner closely with cross-functional teams including discovery research, translational medicine, clinical development, and business development to shape and advance CSL Behring's immunology pipeline. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
NewDirector, Private Equity IT M&A –Due Diligence and Value Creation KPMGDirector, Private Equity IT M&A –Due Diligence and Value CreationBoston, MA$195,415–$370,530 / yearManage a high-volume pipeline of rapid IT due diligenceprojects for Private Equity clients, assessing platform and add-onacquisitions; utilize AI-powered tools to accelerate analysis, identify keytechnology risks, value creation levers, carve-out complexities, and requiredinvestments, delivering concise, actionable reports for investment committees. Direct IT integration and carve-out initiativesfrom planning through execution; establish and manage governance frameworks forvalue creation programs, ensuring rigorous oversight of execution, trackingsynergy realization, cost savings, and ROI on technology investments, andreporting progress to PE stakeholders and portfolio leadership.
Assistant Director of Social Services Care OneAssistant Director of Social ServicesConcord, MA$75,000–$85,000 / yearSocial Service functions include but are not limited to: supervising social service staff, direct services, advocacy, counseling, service coordination, education, in-servicing, policy and program development and community relations. The Assistant Director of Social Services will abide by and practice according to the company's Social Service Policies and Procedures Manual, State and Federal guidelines and the National Association of Social Workers' "Code of Ethics".
NewDirector of Sales & Marketing - Assisted Living Notre Dame Health Care Center, Inc.Director of Sales & Marketing - Assisted LivingWorcester, MA$79,000–$95,000 / yearResponsibilities include the development and execution of du Lac Assisted Living's marketing plan, managing digital marketing campaigns, attending professional networking and community events, fielding inquiry calls, conducting residence tours, generating admissions for the assisted living community, and attending industry related continuing education seminars. The Director of Sales and Marketing collaborates with the Vice President of du Lac Assisted Living to develop and execute a strategic marketing plan to grow and maintain occupancy, foster relationships with professional referral sources, and maintains relationships with prospects and families.
Finance Manager / Director Page GroupFinance Manager / DirectorNewton, MA$110,000–$125,000 / yearFull timeThis individual will serve as a key member of the Senior Leadership Team, partnering with leadership to drive financial performance through budgeting, forecasting, reporting, cash management, and operational planning. A well-established private educational institution is seeking a strategic and hands-on Finance Director to oversee all financial operations and support the organization's long-term financial success.
NewMedical Director - Essen/Intention Health Care Essen Health CareMedical Director - Essen/Intention Health CareBoston, MA$250,000–$350,000 / yearThe Medical Director also serves as the primary clinical resource for the providers, offering mentorship, guidance and support for complex cases while fostering a culture of excellence, collaboration, and continuous improvement. Job Summary : Intention Healthcare is seeking an experienced and mission driven Medical Director to oversee and guide the Intention Provider team in delivering home-based primary care across Massachusetts.
Community Sales Director Brightview Senior Living, LLCCommunity Sales DirectorBillerica, MA$120,000–$150,000Responsibilities: In this role, you will educate the general community about the services and value of Brightview, and build personal relationships with those seniors and their families looking to make a move into either Independent, Assisted Living or Memory care. You will be involved in all aspects of marketing for the community to include networking, sales, advertising, public relations and community events, not to mention building strong relationships with the surrounding community of health care providers.
NewMedical Director, Interventional Pain & Spine Center Beth Israel Lahey HealthMedical Director, Interventional Pain & Spine CenterBurlington, MA$485,000–$515,000 / yearClinical Leadership: Supervise patient care delivery and enhance a comprehensive range of pain services, including medication management, image-guided spine interventions, neuromodulation, minimally invasive treatments, and multidisciplinary chronic pain pathways. Systemwide Collaboration: Establish strong partnerships across various departments such as Oncology, Acute Pain, Orthopedics, Neurosurgery, Primary Care, PM&R, Behavioral Health, Rheumatology, Palliative Care, and Rehabilitation Services to develop integrated, coordinated care models.
NewDirector, Credit Strategy & Accounts Receivable Sager ElectronicsDirector, Credit Strategy & Accounts ReceivableNorwell, MA$142,200–$160,300 / yearHeadquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-added Custom Solutions Center in Lewisville, TX. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model.
Sales Director Brightview Senior Living, LLCSales DirectorNorth Andover, MA$120,000–$180,000Many of our tenured, high performing associates have joined us from industries like Hospitality, Education, or other sectors in Healthcare because they’ve been looking for a role where they can make a meaningful impact at a time when people need to feel seen and heard the most. Responsibilities: Many people are familiar with Brightview North Andover because it sits on the site of the former Boston Ski Hill, but today this beautiful community is home to residents who want the very best in both senior living and hospitality.
Sales Director - Utility Distribution (Remote - North America) Michael Page USASales Director - Utility Distribution (Remote - North America)Boston, MARemote$150,000–$180,000 / yearFull timeOur client is a global manufacturer within the high-voltage electrical infrastructure and power transmission space, supporting utility, grid modernization, and energy distribution applications across North America, LATAM, Europe, and Asia. Knowledge of utility transmission and distribution products such as line hardware, cable accessories, surge protection, connectors, insulation products, or related electrical infrastructure solutions preferred.
Clinical Trial Manager IconmaClinical Trial ManagerBoston, MA$26.16–$28.34 / hourAdvise RSP policy owner/committee chair on policy style, writing, programming; collaboration with subject matter experts; alignment of policy directives, procedural job aids, and committee direction. Identify available resources, including needed mentoring, partnerships, for example, SRG, scientific writing core, CCRO, biostats core, IRB, budget development].
NewSales Director, Major Projects Johnson ControlsSales Director, Major ProjectsLynnfield, MA$141,000–$211,000 / yearJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Develops the advanced solutions construction market value proposition, continuing to identify tangible outcomes to improve the value proposition tailored to vertical markets and specific buyers in the local markets, ensuring alignment with customer needs and market demands.