2,939 Results for

Program Management Jobs in Billerica, MA

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Desktop Support Specialist American Type Culture Collection

Manassas, VA

The position serves as a key entry point for IT support, resolving Service Desk requests, troubleshooting hardware and software issues, supporting onboarding activities, and maintaining technology assets across three locations. Device Deployment: Image, configure, deploy, and support desktops, laptops, mobile devices, and related technology for new and existing employees.

30+ days ago

Help Desk/ Windows Support Prominent Edge LLC

Gaithersburg, MD

Experience supporting technology and users of technology in a customer support function or role, including at least three items below: · Windows endpoint device installation · Windows endpoint device break / fix & upgrade · Local and network printer installation & repair · UPS repair (APC) · Installation of Windows based COTS software & drivers, · Installing NIST Windows system images · Windows security patching · Malware & virus removal · Troubleshooting multifaceted incidents and questions . · Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users) .

30+ days ago

Help Desk Support Technician MELE Associates, Inc.

Rockville, MD

$22–$26 / hour

Incident Management & Technical Support: Serve as the first point of contact to troubleshoot and resolve Tier I and Tier II incidents across desktops, laptops, mobile devices, network printers, VoIP systems, and peripherals. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency.

7 days ago

PRISM Help Desk Specialist (Federal / NOAA TSB Support) ITegrity, Inc.

Silver Spring, MD

Full time
Quick Apply

This position involves providing integrated Tier 0 and Tier 1 support for NOAA Business Application Solutions (BAS), assisting with initial intake, ticket routing, functional troubleshooting, and escalating complex inquiries as part of a unified federal help desk team. Tier 0 BAS Integration & Intake: Provide supplemental Tier 0 support for NOAA Business Application Solutions (BAS), handling basic inquiry intake, triage, and seamless ticket distribution during steady-state and scaled-up operations.

Today

Sr. Tech Solution IT Analyst MAG Aerospace

Fairfax, Virginia

$80,000–$100,000 / year
Full time

Regular travel includes Northeast‑region sites such as Newport News, Aberdeen, Lexington Park, and Tinton Falls, with flexibility to support additional MAG facilities as operational needs arise. Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements.

25 days ago

Desktop Support Analyst MKS2 Technologies

Maryland

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. The Deskside Support Analyst will work closely with systems administrators, network engineers, cybersecurity teams, and end users to resolve technical issues, maintain endpoint compliance, and support enterprise service delivery objectives.

30+ days ago

Information Technology IT Technician AST & Science LLC

Lanham, MD

AST SpaceMobile is currently seeking a skilled Information Technology (IT) Technician to support end users, maintain enterprise hardware and software systems, and contribute to the reliability and efficiency of IT operations. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.

30+ days ago

IT Helpdesk Specialist 1 Somatus, Inc.

McLean, Virginia

$25.96–$28.85 / hour
Full time

As a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home. While classified as a Level 1 role, this position offers opportunities to contribute beyond basic support through ownership of issues, collaboration with cross-functional IT teams, and participation in continuous improvement initiatives.

26 days ago

Facility Security & IT Specialist - Federal Customer Dell Technologies Inc

Mclean, VA

Vendor & Implementation Tracking: Coordinate with external vendors, integrators, and internal stakeholders to track the installation and upgrade of facility security systems, IT infrastructure, and rack deployments. Timeline & Resource Management: Maintain project schedules for facility build-outs, SCIF accreditations, and hardware staging, ensuring milestones are met without disrupting daily operations.

30+ days ago

Service Desk Support Zolon Tech

Washington, DC

Quick Apply

The project delivers enterprise IT support services that enable FBI mission operations, including desktop and mobile device support, IT service management, walk up ITX services, inventory management, and participation in technology refreshes and office moves. Work is performed in a secure, mission critical environment with strict service level, security, and customer service requirements, supporting FBI personnel across multiple domestic and international locations.

30+ days ago

Help Desk Support Technician Redhorse Corporation

Alexandria, VA

In this role, you will be the front line of technical enablement—troubleshooting end-user hardware and software needs while helping internal teams optimize their digital workspaces through SharePoint Online and Microsoft 365 tools. We’re looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets.

2 days ago

IT Specialist with Min 10yrs exp (Webcam & In Person Interview)(ONSITE_only local to DMV Area) Advanced American Technologies, Inc

250 M street S.E, DC

Quick Apply

Skill Matrix Experience with Business workflow processes Required / Desired Amount of Experience Years of Experience Bachelor's degree in IT or related field or equivalent experience Required 10 Years Experience providing IT support, service desk operations, or system troubleshooting. Number of positions: 2(TWO) Length: 12 Months Work Address: Washington DC Immediate interviews ( Both Webcam and In Person Interview ) seeks an IT Specialist to provide technical support, troubleshoot hardware and software issues, configure systems, resolve incidents, fulfill service requests, and support enterprise IT operations.

1 day ago

IT Experience Analyst Anaplan

Reston, United States

As an IT Experience Analyst, you'll play a key role in the day-to-day delivery of that experience, owning frontline support requests end to end and contributing to more advanced responsibilities alongside senior members of the team, including AV, teleconferencing, and departmental event support. Our IT Team delivers the complete life cycle of IT services for the staff at Anaplan, from onboarding and setup, to upgrade, installation, troubleshooting, repair and replacement of hardware and software solutions, asset recovery, and protection.

5 days ago

IT Specialist U.S. Department of Veterans Affairs

Washington, DC

$89,508–$116,362 / year

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Specialized experience for this position is defined as: diagnosing and resolving complex hardware, software, network, application, and customer-reported incidents; installing, configuring, maintaining, and troubleshooting IT equipment and software applications; AND providing technical guidance and training to customers and lower-graded IT Specialists.

10 days ago

IT Specialist Omniscius Consulting

Fort Meade, MD

Full time

Minimum five (5) years of experience supporting information technology operations, communications systems, operations centers, network operations centers (NOC), security operations centers (SOC), help desk operations, or similar technical environments. Experience establishing, scheduling, operating, and troubleshooting Video Teleconference (VTC) systems, including Microsoft Teams, Cisco, Zoom, Polycom, or similar collaboration platforms.

30+ days ago

IT Manager Heven AeroTech

Sterling, Virginia

$125,000–$170,000 / year

This is a hands-on leadership role responsible for day-to-day infrastructure, end-user support, and the security and compliance posture expected of a defense contractor — including HEVEN’s path to CMMC Level 2. The IT Manager serves as the internal owner of our Microsoft 365 environment, identity and access management, endpoint fleet, and IT vendor relationships. The IT Manager works closely with HEVEN’s external managed service provider (MSP) and managed security service provider (MSSP), acting as the internal owner who directs those partners, holds them accountable to agreed service levels, and keeps HEVEN’s requirements — especially security and compliance — front and center.

16 days ago

Onsite IT Services Technician- Herndon, VA Insight Enterprises Inc

Herndon, VA

$20–$27 / hour

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Respond to requests and problems, including installing, monitoring, diagnosing, repairing, maintaining, and upgrading all hardware and software to ensure optimal workstation performance.

30+ days ago

IT Data Visualization & Strategic Analytics Specialist (D) SimIS Inc.

Ashburn, VA

Job Description: SimIS, Inc. seeks an innovative IT Data Visualization & Strategic Analytics Specialist to support U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT) in delivering IT support, data collection, analysis, reporting, and strategic data visualization services. This role directly supports CBP/DHS operational reporting needs, the CBP Trusted Partner Program, and maintenance of a Strategic Traceability Hub for IT project and dashboard tracking.

30+ days ago

Actionet, Inc. Careers - Desk Side Support Manager ActioNet, Inc.

Washington, DC

$80,000–$150,000 / year

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status.

30+ days ago

Senior IT System Administrator Stanford Hotels Corporation

Washington DC, DC

$120,000 / year
Part time

The Senior IT System Administrator is responsible for maintaining and optimizing our IT infrastructure, including Microsoft Active Directory, Office 365, server maintenance, virtualization, cloud infrastructure (primarily Azure), security, and networking. 10+ years of experience in IT system administration with a focus on Active Directory, Office 365, server maintenance, virtualization, cloud infrastructure, security, and networking preferred.

1 day ago

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Program Management Jobs in Billerica, MA

Desktop Support Specialist American Type Culture Collection

Help Desk/ Windows Support Prominent Edge LLC

Help Desk Support Technician MELE Associates, Inc.

PRISM Help Desk Specialist (Federal / NOAA TSB Support) ITegrity, Inc.

Sr. Tech Solution IT Analyst MAG Aerospace

Desktop Support Analyst MKS2 Technologies

Information Technology IT Technician AST & Science LLC

IT Helpdesk Specialist 1 Somatus, Inc.

Facility Security & IT Specialist - Federal Customer Dell Technologies Inc

Service Desk Support Zolon Tech

Help Desk Support Technician Redhorse Corporation

IT Specialist with Min 10yrs exp (Webcam & In Person Interview)(ONSITE_only local to DMV Area) Advanced American Technologies, Inc

IT Experience Analyst Anaplan

IT Specialist U.S. Department of Veterans Affairs

IT Specialist Omniscius Consulting

IT Manager Heven AeroTech

Onsite IT Services Technician- Herndon, VA Insight Enterprises Inc

IT Data Visualization & Strategic Analytics Specialist (D) SimIS Inc.

Actionet, Inc. Careers - Desk Side Support Manager ActioNet, Inc.

Senior IT System Administrator Stanford Hotels Corporation

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