As CentralSquare accelerates its AI-first transformation (spanning customer support AI, managed service innovation, and enterprise-wide AI adoption), this role provides the operational discipline, tracking rigor, and cross-functional coordination required to move initiatives from concept to measurable outcome. Produce weekly and monthly AI portfolio status reports for the VP of Business Operations and ELT, structured as the AI equivalent of the EPMO portfolio dashboard including initiative health, milestone progress, and ROI indicators such as deflection rates, productivity gains, and cost impact.