Physical Demands/ Environmental Condition** + Ability to work in club office; move about club floors and rooms + Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures + Ability to communicate telephonically with members + Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system + While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts + Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required + Able to work in a loud environment **Travel Requirement** + Minimum travel may be required for training purpose and lead generation. **JOB SUMMARY** The Sales and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services.