Elk Grove Village, ILToday
opportunities; Introduce and select products based on application needs via phone, emails, web leads, RFQ, Sizing requests, etc; Provide customer service regarding price, delivery, RMA coordination and resolve customer complaints; Provide technical support such as trouble shooting, writing samples, technical data and information; May visit accounts, based on need, to further qualify, develop and evaluate potential; May attend trade shows, seminars and customer events. Provide Marketing department for information and feedback from customers; May provide training to employees as required; Use CRM daily to record / report customer information in a timely manner; Contributes to Monthly reports; Share market information working with other departments throughout the organization; Participate in Technical Training as related to the Technical Knowledge of products.