Bachelor's degree plus 2 years of social community management, administrative call center, account management, retail sales, marketing, journalism, public relations, corporate communications, or customer service experience reflecting increasing levels of responsibility; Associate's degree plus 3 years of social community management, administrative call center, account management or retail sales, marketing, journalism, public relations, corporate communications, or customer service experience reflecting increasing levels of responsibility; High school diploma or State-issued equivalency certificate plus 5 years of multi-channel consumer engagement, social community management, administrative call center, account management or retail sales, marketing, journalism, public relations, corporate communications, or customer service experience reflecting increasing levels of responsibility. Bachelor's degree; OR Associates degree plus 1 year of administrative, consumer services, digital/social support, account management, retail sales, marketing, journalism, public relations, corporate communications or customer service experience reflecting increasing levels of responsibility; High school diploma or State-issued equivalency certificate plus 3 years of consumer services, digital social/social support , account management or retail sales, marketing, journalism, public relations, corporate communications or customer service experience reflecting increasing levels of responsibility.