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Cardiac Technician

Required Knowledge, Skills, and Abilities: • Knowledge/Abilities –Technical Skills: Proficiency using a computer and Microsoft Office (Word, Excel, and Outlook); comfortable . Notes from the manager: • Receives ECG transmissions in the cardiac outpatient telemetry service center, provides technical analysis of ECG data, generates .

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ACTIVE

Title: Cardiac Monitoring TechnicianDuration: 7+ months Location: 5700 Lake Wright Drive | Norfolk, VA 23502Req ID: PHHJP00022543 Below are shifts and details needed. Training – For workers accepting a night shift role, they would need to adjust their schedules for day shift trainings. Once training is complete, they will go to their overnight shift. - 3-4 weeks depending on if they are certified or not (all onsite) Currently Day shift training 10am ET till the end of the year - 12 weeks of Ramp up – all onsite. After successful completion of ramp up then hybrid would kick in o During ramp up, the employee would be on their shift, schedule, holiday/weekend rotation. Schedules – - Schedules – these are not set schedule and days can be moved due to business needs. - Weekends and holidays are set and those would not be moved without checking with the employee first - Holidays will be worked. We have a holiday bucket (A/B) where the holidays are split so everyone knows ahead of time what holidays they are working for that year Current Shifts Available – EAST COAST ONLY SHIFTS – can also be open to those that want to work every weekend. Can potentially look at a set schedule of Thurs-Sun or Fri-Mon set since they work every weekend. 5/8’s – these schedules would work every Saturday or every Sunday and not rotate full Sat/Sun weekends - 3am – 1130am - 4am – 1230pm - 5am – 130pm - 11pm – 730am - 3pm -1130pm 4/10s – these schedules would work every other full (Sat/Sun) weekend – can also be open to someone who wants to work every weekend. Can potentially look at a set schedule of Thurs-Sun or Fri-Mon set since they work every weekend. - 3am - 130pm - 4am – 230pm - 5am – 330pm - 9pm – 730am - 11pm – 930am WEST COAST ONLY SHIFTS – can also be open to those that want to work every weekend. Can potentially look at a set schedule of Thurs-Sun or Fri-Mon set since they work every weekend. 5/8’s – these schedules would work every Saturday or every Sunday and not rotate full Sat/Sun weekends - 11am – 730pm - 11pm – 730am 4/10s – these schedules would work every other full (Sat/Sun) weekend – can also be open to someone who wants to work every weekend. Can potentially look at a set schedule of Thurs-Sun or Fri-Mon set since they work every weekend. - 11am – 930pm - 4pm – 230am – PLEASANTON ONLY - 9pm – 730am - 11pm – 930am We can also add the following shift for all locations 6am - 430pm 4/10s 11am - 930pm 4/10s 7a - 330p 5/8s 11am - 730pm 5/8s Notes from the manager:  • Receives ECG transmissions in the cardiac outpatient telemetry service center, provides technical analysis of ECG data, generates reports to the physician, and communicates to the patient and physician as necessary. Essential Duties/Responsibilities: • Stay up-to-date on developing clinical knowledge, specifically ECG rhythm interpretation • Review ECG recordings and related algorithm findings for clinical accuracy/completeness and evaluate ECG for notification criteria and document actions • Notify Monitoring Technician Level II in communicating ECG abnormalities according to physician notification protocol • Ensure quality assurance of readings and reports that will be delivered to physicians • Assist in facilitating activation of EMS • Answer incoming calls from patients sending recordings using the WE CARE approach • Follow all company and departmental policies and procedures • Perform other duties and responsibilities as assigned Education and Experience Requirements: • Education: High School Diploma or General Educational Development (GED) • Relevant Work Experience: 6 months related experience • Licenses/Certifications: Active CRAT/CCT certification or RN or Paramedic/EMT with current ACLS Required Knowledge, Skills, and Abilities: • Knowledge/Abilities –Technical Skills: Proficiency using a computer and Microsoft Office (Word, Excel, and Outlook); comfortable using telephone and computer to perform job responsibilities; knowledge of medical terminology specific to cardiac/cardiology • Communication Skills (Verbal/Written): Strong verbal and written communication skills; ability to thrive in a fast-paced call center environment • Management/Leadership Skills: N/A • Customer Service: o Demonstrate strong customer service and interpersonal skills; positive attitude and team player o WECARE – BioTelemetry based customer centric program • Other: Strong attention to detail and high level of accuracy; ability to identify problems, collect data, establish facts, and draw valid conclusions

APN Software Services, Inc.

Cardiac Monitoring Technician

Advanced Cardiac Life Support (ACLS)

Biotelemetry

Call Centers

Cardiac Monitoring

Cardiology

Communication Skills

Computer Skills

Customer Support/Service

Data Analysis

Data Collection

Detail Oriented

EMT-Paramedics

Electrocardiogram

Identify Issues

Interpersonal Skills

Leadership

Medical Terminology

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Outpatient Care

Presentation/Verbal Skills

Quality Assurance

Registered Nurse (RN)

Team Player

Technical Analysis

Telemetry

Telephone Skills

Writing Skills

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