San Diego, CA30+ days ago
The role serves as the operational control point for cardholder support, WORKS administration, spend controls, MCC/restriction troubleshooting, exception implementation, reconciliation monitoring, reporting, auditing, and policy communication across business groups. Administer Bank of America WORKS day-to-day operations, including login name reminders, password resets, user/group/approver changes, verification ID support, cardholder-manager relationship maintenance, and training/program communications.