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PerfectServe's cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care. PerfectServe's mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.

YEAR

<div class="content-intro">What is PerfectServe? PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration.We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow! PerfectServe's mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows. By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day. </div><div><h3>Why Join PerfectServe?</h3><ul><li>At PerfectServe, we're driven by a mission to improve healthcare outcomes through innovative, reliable technology.</li><li>We're looking for a passionate and collaborative engineer to join us and become a key architect of our technical future.</li><li>This is a unique opportunity to step into a dynamic environment and have a real impact, helping us build and tune world-class services that power clinical communication and collaboration.</li></ul>Solve Meaningful Problems:<ul><li>You will tackle complex and meaningful technical challenges related to building scalable, high-availability communication systems that are critical to the healthcare industry.</li></ul>Make a Visible Impact:<ul><li>You will see the direct impact of your work on improving patient care, reducing administrative burden for clinicians, and streamlining critical clinical workflows.</li></ul>Grow with a Modern Stack:<ul><li>You'll work with a modern Python-based technology stack and have a real voice in its evolution.</li><li>We believe in using the right tool for the job and empowering our engineers to make technical decisions.</li><li>We believe that the best and most innovative solutions are born from the collaboration of people with diverse backgrounds, experiences, and viewpoints.</li><li>We highly value team players who can respectfully challenge ideas, contribute to technical debates, and work together to achieve a collective outcome that is greater than the sum of its parts.</li></ul><hr/><h3>About the Team</h3><ul><li>You'll be joining one of our Operator Console pods, a team of 4-6 focused on building and owning the Python and React based services at the heart of our platform.</li><li>We operate in two-week sprints, value open and honest communication, and own our services from initial design and development all the way through to deployment and support.</li></ul><hr/><h3>How You'll Make an Impact</h3><ul><li>As a key member of a high-performing team of Python and React experts, you will design, build, and maintain highly performant, well-structured, and well-tested code for our Operator Console services.</li><li>Champion and evolve our team's best practices in code quality, automated testing, and observability to drive technical excellence.</li><li>Pay it forward by formally and informally mentoring junior engineers, guiding them through technical challenges and helping them grow their careers at PerfectServe.</li><li>Foster a 'one-team' culture by actively engaging in code reviews and providing constructive, collaborative feedback to our distributed and offshore engineering partners.</li><li>Collaborate effectively with Product Owners, QA, and other engineering teams to deliver on complex, multi-team initiatives.</li><li>Write Kubernetes manifests and use our CI/CD toolchain (Github Actions, Helm, ArgoCD) to deploy and manage your team's services in production.</li></ul><hr/><h3>What You'll Bring to the Team</h3>Required Qualifications:<ul><li>5+ years of professional software engineering experience with Python and a modern web framework (e.g., Django, Flask, FastAPI).</li><li>2+ years of experience deploying and managing applications in a Kubernetes environment.</li><li>Demonstrable experience mentoring other engineers through code reviews, pair programming, and collaborative problem-solving.</li><li>Excellent communication skills with experience working in a team distributed across multiple time zones.</li><li>Expert-level knowledge of designing and building RESTful web APIs.</li><li>Advanced-level knowledge of PostgreSQL or a similar relational database, including data modeling and query optimization.</li><li>Proficiency with Git, CI/CD tools, and modern software testing best practices.</li><li>Experience leveraging AI-powered development tools (such as Cursor, GitHub Copilot, or similar) to enhance productivity and code quality.</li></ul>Beneficial Qualifications:<ul><li>Bachelor's degree in Computer Science or a related field.</li><li>Experience with React or other frontend frameworks.</li><li>Professional experience developing and maintaining telephony software using Twilio Voice and Taskrouter/Flex.</li><li>Experience with a message queue system like RabbitMQ.</li><li>Experience with observability and monitoring tools (e.g., New Relic, Datadog, Prometheus).</li><li>Familiarity with agentic software development patterns and AI-assisted automation workflows an asset.</li></ul> **Please do not use AI tools to generate your application materials. We value authentic, personal communication and want to understand your unique voice and perspective.** We offer a salary range of $130,000-160,000 per year, with compensation tailored to your background, strengths, and potential to grow within the team. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate's experience, skills, and the specific team or product area they support. We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.</div><div class="content-conclusion"><div class="p-rich_text_section">Benefits:</div><ul class="p-rich_text_list p-rich_text_list__bullet"><li>Remote first work environment</li><li>Health, Dental, Vision, Life and Disability Insurance options available day one.</li><li>401K - with match and immediately vested.</li><li>17 company holidays, 2 floating holidays plus competitive paid time off policy</li><li>Internal Advancement Opportunities</li></ul><a class="c-link" href="https://www.perfectserve.com/" rel="nofollow noopener noreferrer" target="_blank">PerfectServe</a> offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe's cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.</div>

PerfectServe

Senior Software Engineer, Python - US Remote

Application Programming Interface (API)

Artificial Intelligence (AI)

Automation

Best Practices

Cloud Computing

Code Reviews

Communication Skills

Communication Systems

Compensation Management

Computer Science

Continuous Deployment/Delivery

Continuous Integration

Data Modeling

Disability Insurance

Diversity

Django

Engineering

GitHub

Healthcare

High Availability

Life Insurance

Mentoring

Messaging Middleware

Nursing

Operations Management

Patient Care

Patient Safety

PostgreSQL

Problem Solving Skills

Product Support

Programming Tools

Python Programming/Scripting Language

Quality Assurance

Quality Assurance Methodology

Query Optimization

REST (Representational State Transfer)

RabbitMQ

React.js

Relational Databases (RDBMS)

Scalable System Development

Software Administration

Software Development

Software Engineering

Software Testing

Team Lead/Manager

Team Player

Telephony Software

Test Automation

Unified Communications

User Interface/Experience (UI/UX)

Voice Applications

Web Application Framework

GreenHouseAPI

OTHER

XCEL Engineering is a part of IT Lab Partners (ITLP) whichwas created to support Oak Ridge National Laboratory (ORNL) in recruiting the best and the brightest technical talent to East Tennessee region. The ideal candidate is comfortable working across the entire development lifecycle from gathering client requirements and translating concepts into technical designs, through development, testing, deployment, and long-term support.

COMPANY OVERVIEWXCEL Engineering, Inc. is an award-winning small business that provides trusted information technology, engineering, consulting and project management solutions and services to federal agencies and organizations. Originally founded in 1971 by professional engineers at the University of Tennessee, XCEL was acquired in 2003 by U.S. Army and Navy veterans and in 2023 became a MartinFed company. XCEL Engineering is a part of IT Lab Partners (ITLP) whichwas created to support Oak Ridge National Laboratory (ORNL) in recruiting the best and the brightest technical talent to East Tennessee region. ORNL delivers scientific discoveries and technical breakthroughs needed to realize energy and national security solutions and provides economic benefit to the nation. This premier research institution near Knoxville in Oak Ridge, TN, addresses national needs through impactful research and world-leading research centers.Considering joining our impressive team supporting ORNL today! JOB OVERVIEWXCEL Engineering is seeking a versatile Full Stack Software Engineer to support multiple concurrent software projects within a Department of Energy (DOE) Research & Development environment. This role requires an on-site presence and close collaboration with technical teams, stakeholders, and government clients. The ideal candidate is comfortable working across the entire development lifecycle from gathering client requirements and translating concepts into technical designs, through development, testing, deployment, and long-term support. Candidates must be adaptable, detail-oriented, and capable of managing multiple priorities in a structured, security-focused environment.ESSENTIAL FUNCTIONS<ul><li style="text-align:justify;line-height:normal">Collaborate with government clients and internal stakeholders to gather, analyze, and refine technical and functional requirements. </li><li style="text-align:justify;line-height:normal">Design, architect, and develop full-stack applications from concept to completion. </li><li style="text-align:justify;line-height:normal">Work on multiple simultaneous projects with varying timelines and technical scopes. </li><li style="text-align:justify;line-height:normal">Develop scalable backend services and APIs. </li><li style="text-align:justify;line-height:normal">Build responsive, user-friendly front-end interfaces aligned with UI/UX best practices. </li><li style="text-align:justify;line-height:normal">Participate in code reviews, testing, debugging, and performance optimization. </li><li style="text-align:justify;line-height:normal">Maintain documentation for system architecture, code, and processes. </li><li style="text-align:justify;line-height:normal">Ensure compliance with security, privacy, and operational standards required in a federal R&D environment. </li><li style="text-align:justify;line-height:normal">Provide ongoing maintenance, enhancements, and technical support for deployed applications. </li></ul>BASIC QUALIFICATIONS<ul><li>Bachelor's degree in a scientific field or equivalent combination of education and experience coupled with 8 years of software development experience.</li><li style="color:#000000">Bachelors degree in Computer Science, Software Engineering, or related field (or equivalent practical experience).</li><li style="color:#000000">3+ years of professional full-stack development experience<ul><li style="color:#000000">JavaScript, TypeScript, Python, SQL</li><li style="color:#000000">Backend Frameworks-Fast API</li><li style="color:#000000">Frontend FrameworksVue.js 2 & Vue.js 3</li><li style="color:#000000">State Management-Pinia</li><li style="color:#000000">UI Libraries-Vuetify</li><li style="color:#000000">Databases-PostgreSQL</li><li style="color:#000000">Other Technologies-GraphQL</li></ul></li><li style="color:#000000">Demonstrated experience delivering production-ready applications end-to-end.</li><li style="color:#000000">Strong communication skills and ability to translate business needs into technical solutions.</li><li style="color:#000000">Ability to obtain and maintain any required facility clearances or background checks.</li><li style="color:#000000">Work Environment On-site presence is required due to the secure nature of the facility.</li><li style="color:#000000">Collaborative, mission-driven R&D atmosphere.</li><li style="color:#000000">Opportunity to contribute to projects with national-level impact and long-term technical value.</li></ul>DESIRED QUALIFICATIONS<ul><li style="color:#000000">Java development experience</li><li style="color:#000000">Experience working in government, national laboratory, or regulated environments</li><li style="color:#000000">Familiarity with CI/CD pipelines and DevOps practices</li><li style="color:#000000">Containerization technologies (Docker, Kubernetes)Experience with automated testing frameworks</li></ul>PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS <ul><li>Inside office environment.</li><li>Working on a computer for long periods of time.</li><li>May involve long period of sitting at a desk.</li><li>The work environment is fast-paced and sometimes involves extreme deadline pressures.</li></ul>OTHER DUTIES This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Xcel Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable federal, state or local law. If you are a qualified individual with a disability or disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Xcel Engineering's current openings as a result of your disability. You can request reasonable accommodations by calling 855.212.1810. Thank you for your interest in Xcel Engineering. All positions at Xcel Engineering, Inc. are contingent upon passing both a background check and drug screening prior to a start date and are subject to random drug screenings during the employment period. In addition, Xcel Engineering is an E-Verify employer. Job Posted by ApplicantPro

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Senior Software Engineer, Python - US Remote PerfectServe

Full Stack Developer Xcel Engineering

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