OTHER

FEED

UNKNOWN

The employee must not be and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG's Cumulative Sanction Report, or the GSA's List of Excluded Providers, or listed on the OIG's List of Excluded Individuals/Entities (LEIE). This position assists customers with monthly food package purchases, restocks shelves, handles transactions, and ensures a positive shopping experience for all visitors.

Job Summary:
GENERAL DESCRIPTION The Food Distribution Store Clerk is responsible for providing excellent customer service, maintaining store cleanliness, and supporting daily retail operations. This position assists customers with monthly food package purchases, restocks shelves, handles transactions, and ensures a positive shopping experience for all visitors. 

Job Duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES • Greets and assists customers in a friendly and professional manner. • Stocks shelves, rotates inventory, and ensures product displays are neat and organized. • Assists with inventory counts and stock rotation (FIFO method). • Monitors inventory and reports low stock or discrepancies. • Maintains the cleanliness of the store floor and backroom. • Assists with receiving and unpacking merchandise deliveries. • Follows food safety and sanitation guidelines. • Performs other duties, tasks, or services consistent with this position as assigned. LEVEL OF RESPONSIBILITY • This job has no supervisory responsibilities. • Assignments received with set guidelines, organizes own work and sets own priorities.

Qualifications:
QUALIFICATIONS • High School Diploma or General Education Degree (GED). • Previous retail or customer service experience preferred. COMPETENCIES • Strong communication and interpersonal skills • Basic math and computer skills • Team oriented • Meticulous attention to detail • Ability to build strong working relationships with a diverse population • Dependable & punctual • Strong organizational skills PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. CERTIFICATES, LICENSES, REGISTRATIONS • Must possess a valid driver's license with a driving history verified through a motor vehicle report that meets requirements for Cherokee Nation underwriting rating. OTHER REQUIREMENTS The employee must not be and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG's Cumulative Sanction Report, or the GSA's List of Excluded Providers, or listed on the OIG's List of Excluded Individuals/Entities (LEIE).Location is Collinsville  <a href="https://outlook.office.com/bookwithme/user/ed7243b9e3914aa08189b0367731b6ca@cherokee.org?anonymous&ismsaljsauthenabled&ep=pcard" rel="noopener nofollow noreferrer" target="_blank">Do you have a question about this job? Book time with HR Recruiter</a>

Cherokee Nation

Food Distribution Store Clerk

Communication Skills

Computer Skills

Customer Support/Service

Department of Health and Human Services

Detail Oriented

Driver's License

Establish Priorities

FIFO

Food Purchasing

Food Safety

High School Diploma

Interpersonal Skills

Inventory Reports

Mathematics

Operational Support

Operations

Organizational Skills

Retail

Retail Operations

Sanitation

Shipping/Receiving

Stock Rotation

Team Player

Underwriting

[AW]-iCims

ADAPTED_NOW

Supporting Harps’ Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers’ expectations in an effort to support the Harps’ Mission Statement – “Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.”. General Merchandise Department Operations I support general merchandise department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.

To deliver more than is expected to my customers by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can, and leaving the customer with an impression so satisfying that no competitor is an acceptable alternative. Stocker:  What I Do, How I Do It, and Why I do it As a GMD Clerk, this iswhat I do: General Merchandise Department Operations I support general merchandise department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. Replenishment & Inventory Procedures – I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation. Merchandising & Sales Floor Standards  – I support merchandising and sales floor standards including proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department procedures. Problem Solving – I clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner. Safety/Quality Orientation – I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others. As a GMD Clerk, this is how I do it: Building Relationships – I successfully initiate, develop, and foster relationships with others.  I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely.  I empathize with the emotions of others and consider things from other people’s perspectives. Conscientiousness – I demonstrate responsible behavior, thoroughness of work, and dependability.  I consistently demonstrate compliance with Harps’ policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned. Customer Service/Hospitality – I completely understand what delivering more than expected means in regards to great customer service.  I remove any barriers impeding customer service.  I actively look for ways to help others by following our SMILE Program guidelines.  I make people feel better. Integrity – I demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics.  I am an honest person. Professionalism – I hold myself accountable by demonstrating a “no excuses” approach to my own attitude, performance, and results.  I work in the best interest of Harps even when it involves putting individual needs aside. As a GMD Clerk, this is why I do it: Customer Focus – I anticipate and recognize customer needs and remain dedicated exceeding customer expectations.  I use customer information to improve products and services.  I continually strive to improve customer service. Respecting Others/Citizenship – I encourage an atmosphere of teamwork by own actions.  I support others, facilitate their work, and defend them when appropriate.  I encourage cooperation and trust within a group.  I show a high concern for the rights, values, and worth of others.  I treat others fairly and consistently.  I give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective. Supporting Harps’ Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers’ expectations in an effort to support the Harps’ Mission Statement – “Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.” POSITION REQUIREMENTS:  High school diploma or G.E.D. equivalent preferredNo previous experience requiredAbility to work flexible schedule including evenings, weekends and holidays as neededAdaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid changeAbility to interpret, understand and follow instructionsAbility to complete tasks in a timely mannerMoves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistanceFrequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight.  Occasionally required to climb and/or crawlContinuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turningStands and/or walks continuously throughout shiftVisually locates merchandise and other objects, at near and/or far distances, as well as verifies information, often in small printMay be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidityMay be exposed to cleaning solvents or other chemicalsMay be exposed to latex, eggs, nuts, soy and wheatEmployment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check

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Food Distribution Store Clerk Cherokee Nation

General Merchandise Clerk - 496 - N. Osage - Dewey, OK (Dewey, OK) Harps Food Stores

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