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Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service Managers . General Function: As a Sushi Clerk, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, making sure orders are correct, and labeling, dating, and putting product away.

HOUR

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Sushi Clerk Department: Hy-Chi FLSA: Non-Exempt General Function: As a Sushi Clerk, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, making sure orders are correct, and labeling, dating, and putting product away. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies: <ul><li>Partnerships </li><li>Growth mindset </li><li>Results oriented </li><li>Customer focused </li><li>Professionalism </li></ul>Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service Managers Positions that Report to you: None Primary Duties and Responsibilities: <ul><li>Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. </li><li>Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. </li><li>Makes an effort to learn customers' names and to address them by name whenever possible. </li><li>Assists customers by: (examples include) <ul><li>escorting them to the products for which they're looking </li><li>securing products that are out of reach </li><li>loading or unloading heavy items </li><li>making note of and passing along customer suggestions or requests </li><li>performing other tasks in every way possible to enhance the shopping experience </li></ul></li><li>Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders. </li><li>Takes customer orders at the Chinese Express counter. </li><li>Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Reviews orders for the day. </li><li>Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. </li><li>Reviews the status and appearance of the food for freshness. </li><li>Ensures that an adequate food supply is ready and on hand and develops or follows a production list. </li><li>Anticipates product needs for the department on a daily basis. </li><li>Prepares, finishes, and replenishes product as necessary. </li><li>Pulls product from cooler/freezer for preparation. </li><li>Checks in product and puts product away Removes trash in a timely manner. </li><li>Adheres to company policies and individual store guidelines. </li><li>Reports to work when scheduled and on time. </li></ul>Secondary Duties and Responsibilities:<ul><li>Washes dishes as necessary. </li><li>Orders product and supplies as necessary. </li><li>Prices product for customers as necessary. </li><li>Delivers orders as needed Assists in other areas of store as needed. </li><li>Performs other job-related duties and special projects as required. </li></ul>Knowledge, Skills, Abilities and Worker Characteristics:<ul><li>Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables. </li><li>Ability to do simple addition and subtraction; copying figures, counting and recording. </li><li>Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing. </li></ul>Education and Experience: High school or equivalent experience with Food Safety Certification and six months or more of similar or related experience. Physical Requirements:<ul><li>Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert 10 pounds of force constantly to move objects. </li><li>Visual requirements include vision from 20 inches or less to more than 20 feet with or without correction, depth perception, and field of vision </li><li>Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. </li></ul> Working Conditions: This position is continually exposed to raw fish, flour, dust, noise, and temperature extremes. There is occasional exposure to cleaning chemicals/solvents. This is a fast paced work environment with significant pressure. Equipment Used to Perform Job: Scale, shrink wrap machine, Telexon re-ordering machine, walk in cooler, knives and serving cases. Contacts: Has daily contact with internal customers and the general public. Has weekly contact with suppliers/vendors. Has contact with Federal/State Governmental or Regulatory Agencies as necessary. The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience. For information on company benefits visit Benefits | Hy-Vee. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

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Sushi Clerk Hy Vee

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