UNKNOWN

ADAPTED_NOW

Immediately notifies and involves management with customer service and security issues + Receives deceased belongings from family and follows chain of custody procedures + Answers, screens, and routes incoming calls to appropriate staff members + Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. **JOB RESPONSIBILITIES** + Greets guests and visitors, offering assistance when entering the building + Notifies staff members when appointments arrive and escorts guests to appropriate room + Answers routine questions associated with services, products, location directions, etc.

Our associates celebrate lives. We celebrate our associates. Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties. **JOB RESPONSIBILITIES** + Greets guests and visitors, offering assistance when entering the building + Notifies staff members when appointments arrive and escorts guests to appropriate room + Answers routine questions associated with services, products, location directions, etc. + Immediately notifies and involves management with customer service and security issues + Receives deceased belongings from family and follows chain of custody procedures + Answers, screens, and routes incoming calls to appropriate staff members + Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee. + Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture + Receives incoming mail and packages + Maintains organized and current electronic and paper files and records, such as deeds and trust files + May perform light typing, proofreading, data entry or printing **MINIMUM REQUIREMENTS** **Education** + High School Diploma or equivalent **Experience** + Six months general office, receptionist, or administrative support experience preferred + Proficient at operating telephones, fax, copier **Knowledge, Skills and Abilities** + Working knowledge of MS Office Suite + Clear and professional speaking voice and tone + Professional interpersonal skills to handle sensitive and confidential situations + Position continually requires demonstrated poise, tact and diplomacy + Ability to work schedule including Saturday and or Sunday and beyond standard business hours Postal Code: 47714 Category (Portal Searching): Administration and Clerical Job Location: US-IN - Evansville Job Profile ID: F00238 Time Type: Part time Location Name: Alexander Funeral Home

SCI Shared Resources, LLC

Receptionist (part-time)

Fountainhead Memorial Park

OTHER

FEED

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant.

HOUR

Overview:
THIS POSITION IS LOCATED IN EVANSVILLE, IN.Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel.  The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person’s endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.   

Responsibilities:
<ul><li style="color:#000000">Welcome all on-site visitors and determine nature of business</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Review client information for accuracy</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Assist with computer applications</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Schedule client appointments</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Scan documents into client case file</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Maintain fax machines and copier functions</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Answer and direct incoming calls</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Maintain daily activity reports</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Deliver outstanding customer service to all clients</li></ul>

Qualifications:
<ul><li style="color:#000000">Desire to help others</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Strong customer service background</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Ability to maintain confidentiality</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Handle conflict in a calm manner</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Reliable and dependable in the work place</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Ability to multi task</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Proven job stability</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">High School diploma or equivalent</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Clean criminal background</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired</li></ul> This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $15.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.   If you are looking for a position that could be the start of your career, apply now for immediate consideration.   Physical Requirements:<ul><li>Job frequently requires sitting, handling objects with hands.</li><li>Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.</li><li>Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.</li></ul>  Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. #INDDFR

Eligibility Assistant - Front Desk

[AW]-iCims

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Receptionist (part-time)SCI Shared Resources, LLC

Eligibility Assistant - Front DeskDFR

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