Paid Sick Days

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Work From Home

Life Insurance

UNKNOWN

ADAPTED_NOW

Lead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Position Description & Qualifications Serco Inc. seeking a dynamic and highly skilled individual to fill the newly created role of Manager, Accounting Services, reporting directly to the Director of Accounting. You will be responsible for overseeing the end-to-end accounts payable process, ensuring accuracy, timeliness, and compliance. You will lead the accounts payable team for North America and collaborate with other internal teams as you implement best practices and leverage technology to scale our AP operations. This role is perfect for a detail-oriented leader passionate about operational excellence and continuous improvement. This role calls for a well-rounded performer who thrives in a fast-paced, demanding environment. Key attributes we are seeking for this role include both the willingness to dig deeply into details, as well as the ability to assess the big picture and impacts to up/downstream activities. The selected individual will consistently demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. The person in this role must have the ability to manage tight deadlines and have strong technical, leadership, communication, and customer service skills. The position will interface regularly with stakeholders across locations in the US and Canada in Finance, Procurement, Business Operations, and accounting application support. The successful candidate will also have a strong understanding of best practices and key controls over procure-to-pay processes, with significant experience in government contracting and Deltek Costpoint. In this role, you will: _Accounts Payable Operations_ + Lead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. + Manage accounts payable processing for all US and Canadian entities, including travel and expense reimbursement policies and practices, workflows, and processing benchmarks. + Ensure timely and accurate month-end close activities related to A/P. + Analyze and maintain company Travel and Purchasing Card Program including banking applications, policies, and processes. + Ensure the programs are effectively managed and optimized to meet the company's needs in conjunction with Procurement and Treasury teams as required. + Partner with key corporate stakeholders (e.g., Procurement, Vendor Management, Accounting, FP&A, Treasury, IT) and operations leadership to ensure alignment of financial processes to corporate objectives. + Perform general accounting duties, including preparing and reviewing journal entries, subsidiary to general ledger reconciliations, and intercompany account reconciliations. + Prepare and file annual IRS Forms 1099 and 1096. + Monitor payment schedules to ensure adherence to payment terms and cash flow optimization. + Perform additional duties and special projects as needed or assigned. + Master the AP workflow software to become the departmental subject matter expert to support functional users and the administrator. _Team Leadership and Development_ + Supervise, mentor, and develop staff and provide AP training for new employees.Provide training and guidance on AP processes, systems, and compliance standards. Supervise, mentor, and set performance goals for AP staff, including mid-year and annual reviews. _Vendor Management_ + In collaboration with Procurement, own vendor master records management, setup, review, and solutioning to ensure compliance with company policies and statutory regulations. Will supervise all changes as well as be able to perform vendor record modifications as needed. + Recommend vendor fraud mitigation practices and train relevant stakeholders. _Reporting and Analysis_ + Prepare and analyze AP-related reports, including aging reports and accruals, for management. Monitor key performance indicators (KPIs) to drive performance improvements and ensure high-quality output. _Compliance and Internal Controls_ + Ensure compliance with all relevant accounting standards, regulations, and internal policies, mitigating risks and safeguarding the company’s financial integrity. + Develop and maintain company accounts payable and accounting policies and procedures. + Provide documentation and support for internal and external audits. _Process Improvement and Technology Utilization_ + Identify and implement process improvements to streamline payables workflows, enhance automation for efficiency and scalability, and reduce operational costs. + Respond to internal business user requests for assistance with issues related to AP-related system application functions. + Troubleshoot and resolve issues in a timely manner with oversight and coordination with business stakeholders. Work with technical teams for configuration of applications and issue resolution as needed. + Lead or support system enhancement projects and as the AP subject matter expert for system update and enhancement projects. + Test changes to business applications and ensure performance is as designed; work with team members to resolve any issues. To be successful in this role, you will have: + U.S Citizenship required + Bachelor’s degree in Finance, Accounting, Business Administration, or a related field + Minimum 6 years of experience in Accounts Payable accounting with a strong understanding of AP processes, fundamentals of procurement and purchase order invoice processing, internal controls, and accounting principles, including in-depth knowledge of accruals and prepaid processes + Minimum 4 years of experience in a leadership role managing finance operations teams, including accounts payable + Proven ability to lead and motivate a team + Excellent people management skills, with a focus on coaching, development, and fostering a cohesive team culture + Hands-on experience with OCR and Intelligent Document Processing (IDP) technologies in an AP environment, including invoice data extraction, validation, automation, implementation, or optimization of these solutions + Advanced knowledge of general and corporate business practices, general ledger accounting, with a fundamental understanding of treasury practices and US government contracting regulations (FAR, JTR) including DCAA compliance + Familiarity with international payments, multi-currency transactions, and tax compliance requirements + Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and at all levels of the organization + Strong critical thinking and analytical skills, with a proactive approach to problem-solving + Proven track record of managing and optimizing processes + Strong Microsoft Office skills including advanced Excel skills with data analysis capabilities + Ability to travel up to 10% to local office on an as needed basis Additional desired skills and experience: + Strong working knowledge of Deltek Costpoint v.8.1 or higher + Working experience with Hyland OnBase IAConnect, SAP Concur, MS Power BI preferred Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.
Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.
Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

Serco

Manager, Accounting Services

Accounting

Accounting Close

Accounting Policies

Accounting Software

Accounting Standards and Regulations

Accounts Payable

Accounts Payable Software

Analysis Skills

Automation

Banking Services

Benchmarking

Best Practices

Billing

Business Administration

Business Operations

Business Practices

Business Solutions

Cash Flow

Change Management

Coaching

Communication Skills

Continuous Improvement

Corporate Policies

Cost Control

Customer Support/Service

Data Analysis

Data Management

Defense Contract Audit Agency (DCAA)

Deltek Costpoint

Detail Oriented

Employee Assistance Plan

External Audit

Federal Government

Finance

Financial Management

Financial Operations

Financial Planning and Analysis (FP&A)

Financial Reporting

General Ledger Accounting

Government Contracts

Government Regulations

IRS (Internal Revenue Service)

Intelligence Community

Internal Audit

Interpersonal Skills

Journal Entries

Leadership

Local Government

Maintain Compliance

Mentoring

Microsoft Office

Operations Management

Payment Processing

People Management

Performance Analysis

Performance Goal Setting

Performance Management

Performance Metrics

Power BI

Problem Solving Skills

Process Improvement

Process Management

Procure to Pay/Purchase to Pay (P2P)

Procurement Management

Productivity Management

Provincial Government

Purchase Orders

Purchasing/Procurement

Reconciliation

Records Management

Regulatory Compliance

Reimbursement

Risk Management

Service Delivery

Software Administration

Staff Training

State Government

Statutory Laws

Support Documentation

Systems Maintenance

Tax Regulations

Team Lead/Manager

Team Player

Testing

Time Management

Training/Teaching

Travel Industry

Treasury

United States Military

United States Treasury

Vendor/Supplier Management

Vendor/Supplier Selection

Willing to Travel

Workflow/BPM (Business Process Management) Software

OTHER

FEED

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

POSITION OVERVIEW:
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.  At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We are seeking a detail-oriented and hands-on Manager of Accounting to oversee daily accounting operations and ensure accurate financial reporting. This role is dedicated to supporting our MarketForce team, playing a critical part in maintaining compliance, driving efficiency, and delivering timely, actionable financial insights.The ideal candidate is a proactive leader who thrives in a fast-paced, service-oriented environment and brings a strong foundation in accounting best practices. You’ll lead a team of professionals, manage the month-end close process, and collaborate with stakeholders to ensure financial data integrity and operational success. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES:
<h3 class="">Key Responsibilities</h3><ul><li>Manage the day-to-day accounting functions for MarketForce, including general ledger activities, reconciliations, and journal entries.</li><li>Supervise and develop a team of accountants, ensuring timely completion of monthly, quarterly, and annual close processes.</li><li>Prepare and review financial reports, statements, and variance analyses for accuracy and completeness.</li><li>Maintain compliance with internal policies, accounting standards (GAAP/IFRS), and audit requirements.</li><li>Monitor and improve accounting processes and systems to increase accuracy and efficiency.</li><li>Support internal and external audits by preparing required documentation and responding to audit inquiries.</li><li>Collaborate with FP&A, operations, and other cross-functional teams to provide financial insights and support business initiatives.</li><li>Assist in the implementation of new accounting standards, process improvements, and technology tools.</li><li>Ensure data consistency, reporting accuracy, and clear documentation across all financial records.</li><li>Support the Director of Accounting with strategic initiatives, special projects, and ad hoc reporting.</li></ul>

CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: <ul><li>Bachelor’s degree in Accounting, Finance, or related field; CPA or equivalent preferred.</li><li>6+ years of progressive accounting experience, with at least 2 years in a supervisory or managerial role.</li><li>Experience in a BPO, shared services, or multinational business environment is highly desirable.</li><li>Strong understanding of accounting principles, financial reporting standards, and internal controls.</li><li>Proficiency in ERP systems (e.g., SAP, Oracle, NetSuite) and Microsoft Excel.</li><li>Excellent organizational and analytical skills with strong attention to detail.</li><li>Ability to prioritize and manage multiple deadlines in a dynamic environment.</li><li>Strong interpersonal and communication skills, with the ability to collaborate across departments.</li><li>Commitment to continuous improvement and professional development.</li></ul>

COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: <ul style="margin-top:0in"><li>Paid Time Off: Earn PTO and paid holidays to take the time you need.</li><li>Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!</li><li>Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.</li><li>Retirement Savings: Secure your future with retirement savings programs, where available.</li><li>Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.</li><li>Life Insurance: Access life insurance options to safeguard your loved ones.</li><li>Supplemental Insurance: Accident and critical illness insurance</li><li>Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.</li><li>Paid Training: Learn new skills while earning a paycheck.</li><li>Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.</li><li>Casual Dress Code: Be comfortable while you work.</li></ul> Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT:
All MCI Locations<ul style="margin-top:0in"><li style="color:#262626;margin-bottom:0in">Must be authorized to work in the country where the job is based.</li></ul>Subject to the program and location of the position<ul style="margin-top:0in"><li style="color:#262626;margin-bottom:0in">Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.  Job offers are contingent on background/security investigation results.</li><li style="color:#262626;margin-bottom:0in">Must be willing to submit to drug screening.  Job offers are contingent on drug screening results. (Does not apply in Canada)</li></ul>

REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER:
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.  All aspects of employment at MCI are based solely on a person's merit and qualifications.  MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics.  We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.  Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce,  GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

................:
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job.  You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

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