Junior Sales Representative 8-5 / M-F Golden West Collision CenterJunior Sales Representative 8-5 / M-FSunnyvale, CaliforniaYou will learn customer service, sales, CCC, RingCentral, Body Shop Booster, estimating support, and the collision repair business. Now we’re proud to serve our customers with the most modern repair processes, state-of-the-art equipment, and attention to quality with safety at the forefront.
Field Sales Representative Water Restoration Roto-Rooter Group IncField Sales Representative Water RestorationEast Palo Alto, CAAfter training, they are eligible for 5% of total sales after $15,000 in weekly qualified sales and an additional 2% of total sales after $25,000 in qualified sales per week PLUS mileage reimbursement. Water Restoration Sales Responsibilities: The primary function of this role is to identify and sell opportunities to mitigate property damage caused by water to the residential and commercial market.
Field Sales Representative Excavation Roto-Rooter Group IncField Sales Representative ExcavationEast Palo Alto, CAThe Sales Representative will conduct camera assessments of sewer lines to determine if there is root interruption or breakage in the sewer line resulting in the need for repair or replacement. After training, they are eligible for 5% of total sales after $15,000 in weekly qualified sales and an additional 2% of total sales after $25,000 in qualified sales per week PLUS mileage reimbursement.
Bilingual Customer Service Navigator- Health Plan Johnson Service GroupBilingual Customer Service Navigator- Health PlanSan Francisco, IL$26.50–$33.50 / hourUse strong professional judgement to determine when to escalate member or provider inquiries to other Healthplan departments; share important information and collaborate with these teams to resolve issues, this includes referring members to health services for care coordination and guiding providers to specialists for help with complex claims or questions. Educate members and providers about eligibility, benefits, and the healthplan provider network; assist members in selecting or changing their primary care physician and provide accurate information about available providers and effective dates for PCP assignments.
Customer Service - Bilingual South San Francisco, CA Johnson Service GroupCustomer Service - Bilingual South San Francisco, CASan Francisco, IL$26.50–$33.50 / hourUse strong professional judgement to determine when to escalate member or provider inquiries to other Healthplan departments; share important information and collaborate with these teams to resolve issues, this includes referring members to health services for care coordination and guiding providers to specialists for help with complex claims or questions. Educate members and providers about eligibility, benefits, and the healthplan provider network; assist members in selecting or changing their primary care physician and provide accurate information about available providers and effective dates for PCP assignments.
NewCustomer Service Representative HarperCustomer Service RepresentativeSan Francisco, CaliforniaThis is not a low-volume relationship-management role, and it is not the seat for someone who thinks a transfer counts as resolving the problem, who avoids outbound follow-up or difficult conversations, who needs a remote or hybrid default, or who is comfortable giving an answer they are not sure is right. What is left is judgment on the phone — hearing the difference between confused and genuinely upset, catching the thing the customer did not say, knowing exactly who to pull in when the problem is bigger than the call — and the follow-through that closes the loop.
Customer Service Representative / Mobility Travel Navigator Transdev North America IncCustomer Service Representative / Mobility Travel NavigatorSan Rafael, CAProvide customer support and problem resolution to callers regarding: Marin Transit and Marin Access programs and services; Other available private, public, and non-profit transportation programs that support mobility in Marin County; Clipper Card, including Senior Clipper Card and Clipper Access Card enrollment; Contact information for fixed-route customer service in Marin County and other Bay Area counties; Comprehensive transportation counseling based on the consumer's needs; Specific trip planning as appropriate; Technical support, advice, and assistance to aid Marin Access consumers in utilizing online tools available to schedule, manage and pay for rides on Marin Access and Marin Transit services. Work with new and existing customers to review their travel needs and patterns, help them understand the available services, and develop individual mobility plans.
Manager Of Access, Access, (Novato), Full-Time, Days Marin General HospitalManager Of Access, Access, (Novato), Full-Time, DaysNovato, CARemote$93,600–$140,067 / yearThey will play a critical role in ensuring seamless and streamlined patient experiences by coordinating outreach efforts for scheduling referrals, managing incoming calls for patients seeking to schedule their appointments or services, ensuring financial clearance is obtained prior to the appointment, and optimizing processes to enhance patient access to healthcare services. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
NewCustomer Service Representative Tatch CorpCustomer Service RepresentativeSan Francisco, CA$23–$26 / hourThis is not a low-volume relationship-management role, and it is not the seat for someone who thinks a transfer counts as resolving the problem, who avoids outbound follow-up or difficult conversations, who needs a remote or hybrid default, or who is comfortable giving an answer they are not sure is right. What is left is judgment on the phone - hearing the difference between confused and genuinely upset, catching the thing the customer did not say, knowing exactly who to pull in when the problem is bigger than the call - and the follow-through that closes the loop.
Senior Diet Office Supervisor UCSF Medical CenterSenior Diet Office SupervisorSan Francisco, CAThe department is comprised of three divisions: food service (room service style patient food service, retail food operations including cafes, quick service coffee outlets, a large-scale catering program with conference services, with supporting entities of culinary services, food procurement services, and a business office), retail services (gift and specialty shops), and nutrition services (inpatient and outpatient nutrition services for adults and pediatrics and a dietetic internship). Completes testing and quality assurance checks on new food service software updates including computerized bedside meal ordering, kitchen management software, call center automatic distribution software, and healthcare communication software.
Client Care Representative Benjamin Franklin Plumbing - Ocean CountyClient Care RepresentativeNovato, CA$25–$27 / hourCalls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls. Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window.
Junior Sales Representative 8-5 / M-F Golden West Collision Center IncJunior Sales Representative 8-5 / M-FSunnyvale, CAFull timeYou will learn customer service, sales, CCC, RingCentral, Body Shop Booster, estimating support, and the collision repair business. Customer service, sales, dealership, automotive, hospitality, insurance, or call-center experience is helpful but not required .
Client Care Representative Benjamin Franklin Plumbing Franchising LLCClient Care RepresentativeNovato, CA$25–$27 / hourCalls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls. Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window.
Manager of Access, Access, (Novato), Full-Time, Days MarinHealth Medical CenterManager of Access, Access, (Novato), Full-Time, DaysNovato, CA$93,600–$140,067 / yearThey will play a critical role in ensuring seamless and streamlined patient experiences by coordinating outreach efforts for scheduling referrals, managing incoming calls for patients seeking to schedule their appointments or services, ensuring financial clearance is obtained prior to the appointment, and optimizing processes to enhance patient access to healthcare services. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
PRN Food Service Worker - Per Diem UCSF Medical CenterPRN Food Service Worker - Per DiemSan Francisco, CATray in Motion (TIM) Clerk duties includes working on trayline to check meal trays for accuracy and deploying trays from kitchen to tray passers in a timely and accurate manner using scanners, meal carts, and other transport equipment. The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
Senior WEM AQM Prompt Engineer Five9 IncSenior WEM AQM Prompt EngineerCARemote$88,900–$247,700 / yearBuilding effective AQM prompts follows the same disciplined, iterative methodology that defines expert-level Speech Analytics category design: Speech Analytics / Verint AQM Five9 AQM Prompt Engineering Define category intent & scope Define prompt intent & evaluation scope Select & tag representative call samples Select evaluation call samples Iteratively tune keyword / phrase sets Iteratively refine prompt wording & logic Test against live call traffic Test prompt outputs against real calls Validate recall & precision metrics Validate pass / fail accuracy metrics Document & hand off to QA team Document prompts for QA workflow. Minimum 5 years'' hands-on experience as a Speech Analytics Lead, Senior QM Analyst, or WEM Consultant with deep expertise in category/topic design, program governance, and optimization in Verint (Categories/Category Sets), NICE CXne (Category Sets), Genesys (Topics), or equivalent - at a seniority level sufficient to have owned or led an analytics program.
VP Patient Access UCSF Medical CenterVP Patient AccessSan Francisco, CAKnowledge, Skills and AbilitiesReq / Pref10+ years of referrals experience and customer service/call center experience along with demonstrated leadership experience managing a minimum of 150+ call center representativesReq The successful candidate must have a strong operational understanding of referrals with a particular focus on front end operations and call center/customer service knowledge with proven verbal and written communication skillsReqMust be able to demonstrate superior organizational, management, leadership and problem-solving skillsReqProven successful experience leading, coaching, and mentoring management is requiredReqMust be well organized, service oriented, energetic, and committedReqExtensive knowledge of service center operationsReqAdvanced administrative leadership skills in successfully developing and overseeing large complex operations / center administration functions. PrefAt least 5 years of experience with front end operations in ambulatory and/or acute setting is preferredPrefIdeal experience will include a blend of strategic and operational experience with strong customer side exposure specifically in the Referrals Outsourcing industryPrefKnowledge of large Hospital Information Systems such as Paragon and Epic is preferredPrefUnderstanding of Front End, Mid-Cycle and Patient Financial Services knowledge in Hospital/Health System and/or large ambulatory setting is preferredPref.
Senior Inside Sales Representative, FDO Vertiv Group Corp.Senior Inside Sales Representative, FDOSan Francisco, CAAdditionally, The role will assume responsibility for supporting the outside sales team with maintaining and expanding existing customer accounts within the assigned customer base with a primary focus of retaining customer business, including driving quality leads into the front-line sales team. This function includes pricing opportunities through the Vertiv solutions lines, organizing sales and marketing collateral, building quotes to bid on new business opportunities in generating incremental revenue, and managing customer satisfaction.
Admissions Representative - Inside Sales - Bay Area Unitek LearningAdmissions Representative - Inside Sales - Bay AreaSan Leandro, CAAs a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. Unitek College is on a mission: to close the nursing shortage gap by preparing compassionate, high-quality nurses and allied health professionals who serve our local communities.
Vice President, Member, Care Delivery and Quality Communications Kaiser PermanenteVice President, Member, Care Delivery and Quality CommunicationsOakland, CAThe Vice President serves as the primary communications partner to care delivery leadership and is responsible for developing communication strategies that support members during periods of change, operational challenges, service disruptions, care delivery enhancements, quality initiatives, facility openings, and other experiences that directly impact member trust and satisfaction. The Vice President oversees member communications, care delivery communications, quality communications, online reputation management, member-facing content strategy, service recovery communications, call center messaging, health observance campaigns, patient-facing materials, and communication support for operational initiatives affecting members.