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Our nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Overview:
$15,000 sign-on bonus available Lead with Compassion. Serve with Purpose. We have an exciting and rewarding opportunity for a RN Hospice Administrator to join our leadership team. This role is ideal for a licensed Registered Nurse (RN) with strong leadership experience in hospice care, home health, or clinical operations management. If you’re a natural leader who is passionate about patient-centered care, team development, and clinical excellence, we invite you to bring your talent to a place where you can truly make a difference.  The Administrator RN II provides strategic leadership and operational oversight for assigned Hospice location with a mid-size census. This role will oversee and lead the day-to-day operations, including managing and directing interdisciplinary teams, ensuring the delivery of high-quality and patient-centered care, fostering a culture of compassion, respect and integrity to meet business and organizational goals, regulatory standards, and community needs. Responsibilities include leadership and development, financial performance, community outreach, human resources, office operations and communication and relationship building with the Governing Body, referral partners, the community. In this role, the Administrator ensures assigned Hospice location delivers outstanding service, while upholding the company’s mission, vision and values.

Essential Functions:
<ul><li>Provides leadership for a mid-sized hospice program, accountable for clinical quality, operational performance, and balanced, sustainable census growth.<ul><li>Demonstrates a commitment to excellence through focusing on quality care and/or service.</li><li>Incorporates continuous quality improvement principles in day-to-day activities.</li><li>Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies and state or federal law relevant to areas of responsibility.</li><li>Uses statistical and qualitative information to manage quality.</li><li>Requires employees to exhibit technical knowledge and effective skill education related to their job.</li><li>Ensures policies and procedures are followed.</li><li>Accepts responsibility for remaining current in the latest trends, developments and technologies relative to area of work by: Actively pursuing self-development, attending in-services, and circulating relevant information to appropriate employees.</li><li>Develops, recommends and implements policies and procedures, in collaboration with the Governing Body, that guide and support the provision of services.</li></ul></li></ul> <ul><li>Manages Human Resources effectively.</li><li><ul><li>Shows consistency between words and actions.</li><li>Promotes positive communications and keeps employees informed of changes by ensuring meetings with appropriate staff are conducted and documented. Is available to employees when issues arise.</li><li>Promotes/provides for core orientation plus location and job specific orientation, in service training and continuing education for employees, volunteers and contract personnel.</li><li>Conducts educational programs for outside agencies as deemed necessary.</li><li>Recommends a sufficient number of qualified and competent persons to provide services.</li><li>Responsible for the selection, supervision, and evaluation of interdisciplinary team members.</li><li>Collaborates with the Governing Body, Corporate leadership and employees to establish goals and standards for performance; reviews and monitors progress regularly and redirects efforts where goals are not being met.</li><li>Determines qualifications and competence of employees.</li><li>Completes all performance evaluations prior to due date.</li><li>Takes appropriate and timely action in disciplinary situations; documents actions taken in accordance with policy.</li><li>Makes appropriate assignments among employees in accordance with their personal abilities and limitations; ensures fair and consistent workload distribution.</li></ul></li></ul> <ul><li>Manages Office Operations effectively.</li><li><ul><li>Directs the multiple teams of the assigned location, if applicable.</li><li>Plans and organizes tasks and resources to achieve strategic goals and objectives.</li><li>Consistently demonstrates the ability to recognize, establish and deal with priorities.</li><li>Measures progress toward set goals; takes corrective action on projects, as appropriate.</li><li>Considers the impact of department/location/provider decisions on the overall functioning of the company and its hospice affiliates.</li><li>Reviews and analyzes facts of a situation when developing a plan of action; considers all relevant information to make the most informed decision possible.</li><li>Achieves predetermined objectives and goals.</li><li>Participates in selecting outside sources for needed services.</li><li>Ensures contract management is maintained for services from outside vendors/providers.</li><li>Assesses and improves branch/department performance as well as individual team's performance.</li><li>Ensures documentation of services is accurate and timely.</li><li>Monitors and supervises quality of patients' care of assigned location(s).</li><li>Processes emergency calls and requests for assistance.</li><li>Assists with problem solving for patients in all settings.</li><li>Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses.</li><li>Makes recommendations for service area regarding market opportunities for new programs or service.</li><li>Ensures accuracy of marketing materials, public information materials and activities.</li><li>Provides a safe environment for patients, visitors, customers and employees.</li><li>Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately.</li><li>Works with physicians, patients, families, staff and others regarding problems, needs and concerns.</li><li>Responsible for supervision and evaluation of family satisfaction surveys.</li><li>Incorporates safety topics into staff meetings.</li><li>Regularly reviews safety policies and procedures (to include the Emergency Preparedness Plan); ensures that all employees are oriented to and understand their role in safety policies and procedures. </li></ul></li><li>Manages Financial Resources prudently and effectively.</li><li><ul><li>Completes financial reviews on recommended schedule.</li><li>Budget worksheets are completed and submitted by scheduled deadlines.</li><li>Annual expenditures are within annual budget except where variances are volume driven and have been approved.</li><li>Resource needs are anticipated and budgets are planned to meet those needs within known parameters.</li><li>Budget variances are justified on a regularly scheduled basis.</li><li>Continually seeks ways to reduce costs without affecting quality.</li><li>Controls use of overtime and temporary personnel except when justified by increased volume or decreased staffing levels.</li><li>Recommends space and other resources for needed services.</li><li>May be asked to perform routine visits to patient homes or institutional setting and/or participate in on-call schedule.</li></ul></li></ul>

About You:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <ul style="margin-top:0in;margin-bottom:0in"><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Education:<ul style="margin-top:0in;margin-bottom:0in"><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Registered Nurse with minimum of Associate’s Degree in Nursing required</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Bachelor’s degree in nursing (BSN) from an accredited school of nursing preferred.</li></ul></li></ul> <ul style="margin-top:0in;margin-bottom:0in"><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Experience:<ul style="margin-top:0in;margin-bottom:0in"><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Three to five years’ healthcare sales/ management experience preferred.</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Minimum one year management/supervisory experience required.</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Two or more years’ experience in hospice/home care required </li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Meets all state-specific requirements for the Administrator role.</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Three years’ experience in direct patient care in a clinical setting preferred.</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Strong understanding of hospice regulations, compliance, and Medicare conditions of participation</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Proven ability to manage teams, budgets, and interdisciplinary operations.</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Exceptional communication, organizational, and leadership skills</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Commitment to high-quality, compassionate care for patients and families.</li></ul></li></ul> <ul style="margin-top:0in;margin-bottom:0in"><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Licenses, Certifications and/or Registration:<ul style="margin-top:0in;margin-bottom:0in"><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Current license to practice nursing in the state of requested employment, if applicable</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">CPR Certification</li><li style="margin-bottom:0in;line-height:normal;margin-top:0in;margin-right:0in;font-size:11pt;font-family:'calibri' , sans-serif">Current automobile insurance and valid driver’s license</li></ul></li></ul>

We Offer:
Benefits for All Associates (Full-Time, Part-Time & Per Diem):<ul><li>Competitive Pay</li><li>401(k) with Company Match</li><li>Career Advancement Opportunities</li><li>National & Local Recognition Programs</li><li>Teammate Assistance Fund</li></ul> Additional Full-Time Benefits:<ul><li>Medical, Dental, Vision Insurance</li><li>Mileage Reimbursement or Fleet Vehicle Program</li><li>Generous Paid Time Off + 7 Paid Holidays</li><li>Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)</li><li>Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)</li><li>Free Continuing Education Units (CEUs)</li><li>Company-paid Life & Long-Term Disability Insurance</li><li>Voluntary Benefits (Pet, Critical Illness, Accident, LTC)</li></ul> Apply Now:If you’re an experienced healthcare leader looking for your next challenge, we want to hear from you. Join a team that values compassion, leadership, and meaningful work—when life matters most.  

Legalese:
<ul><li>This is a safety-sensitive position</li><li>Employee must meet minimum requirements to be eligible for benefits</li><li>Where applicable, employee must meet state specific requirements</li><li>We are proud to be an EEO employer</li><li>We maintain a drug-free workplace</li></ul>

Location:
Gentiva Hospice

Our Company:
<img alt="" height="135" src="https://gentivahs.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=296940&hashed=-1780832679" width="351"/> At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include:<ul><li>Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon</li><li style="margin:0px;color:black">Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care</li><li style="margin:0px;color:black">Home health care: Heartland Home Health</li><li style="margin:0px;color:black">Advanced illness management: Illumia Health</li></ul> With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Gentiva Hospice

Hospice RN Administrator II

Analysis Skills

Budget Management

Budgeting

Contract Management

Corrective Action

Cost Control

Dental Insurance

Disability Insurance

Disciplinary Action

Documentation

Driver's License

Drug Development

Emergency Planning

Employee Orientation

Federal Laws and Regulations

Financial Management

Healthcare

Healthcare Quality

Home Care

Hospice Care

Human Resources

Human Resources Management

Interpersonal Skills

Investigative Reports

Leadership

Licensing

Maintain Compliance

Marketing

Medicare

Medications

Nursing

Nursing Credentials

On Call

Operational Communications

Operational Strategy

Operations Management

Organizational Skills

Palliative Care

Patient Care

People Management

Performance Analysis

Performance Reviews

Policy Development

Policy Implementation

Problem Solving Skills

Procedure Implementation

Project Tracking

Quality Management

Quality Monitoring

Quality of Care

Registered Nurse (RN)

Regulations

Regulatory Compliance

Reimbursement

Resource Management

Safety Process

Sales

Service Delivery

Set Goals

State Laws and Regulations

Team Building

Team Lead/Manager

Team Player

Time Management

Training/Teaching

Tuition Fees

Vision Plan

Workplace Issues

[AW]-iCims

Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.

HOUR

Your Opportunity:
General Manager  InstaLoan Tallahasse, FL  As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service.  It’s a high-performance, customer-focused environment designed to inspire growth and innovation.  While you’re pouring into your team’s development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.  

What We Offer:
This position has an hourly pay rate of $22.50 and is eligible for performance bonuses.  The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks*<ul><li>Paid on-the-job training and a comprehensive new hire program.</li><li>Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.</li><li>Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.</li><li>Performance-based career advancement.</li><li>Educational reimbursement program.</li><li>Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).</li><li>Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.</li><li>Company-Sponsored Life and AD&D Insurance.</li><li>Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.</li><li>Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.</li><li>Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.</li><li>Paid time off that grows with you, starting with 12 days in your first year. </li><li>A relaxed, business casual dress code that includes jeans and sneakers! </li></ul> *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

What You’ll Do - Essential Duties and Responsibilities:
<ul><li>Manage overall store performance by meeting or exceeding Company performance standards.</li><li>Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.  </li><li>Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.  </li><li>Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.  </li><li>Enforce adherence to quality standards, procedures, and local and state laws and regulations. </li><li>Participate in audits and compliance reviews as directed by the corporate office or District Manager.  </li><li>Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. </li><li>Conduct proper opening and closing procedures and train new staff in keyholder duties.  </li><li>Participate in the selection, review, hiring, and retention of new employees.  </li><li>Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. </li><li>Handle complex customer situations that arise with integrity and professionalism.  </li><li>Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services.  This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.   </li><li>Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.</li><li>Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. </li><li>Conduct additional tasks as directed by leadership.</li><li>Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week</li><li>**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. </li></ul><div> </div>

What We’re Looking For – Qualifications and Skills:
<ul><li>A high school diploma or equivalent.</li><li>Minimum two years’ experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.</li><li>Excellent verbal and written communication skills.</li><li>Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.</li><li>Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).</li><li>Must be at least 18 years of age (19 in Alabama).</li><li>Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.</li><li>The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard </li></ul>Nice to Haves – Preferred Qualifications and Skills <ul><li>Associates degree or higher. </li><li>Experience in check cashing, document verification, money order processing.</li><li>Bilingual (English/Spanish) is a plus and may be required for certain locations.</li></ul> 

Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. 

Our Purpose:
The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you’ll thrive here?  Learn more at <a href="https://www.ccffamilyofbrands.com/explore-careers" rel="noopener nofollow noreferrer" target="_blank">https://www.ccffamilyofbrands.com/explore-careers</a> The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.  Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.  The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

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Hospice RN Administrator II Gentiva Hospice

General Manager Community Choice Financial Family of Brands

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