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Networks with community agencies to promote TCAT Crump programs and connect with potential students to relevant agencies, addressing individual, educational, emotional, and physical needs, including assisting with the accommodations process for students with disabilities and support for veteran students. Create a welcoming, high-energy environment that fosters interaction among students and staff, ensuring that all individuals, including adult learners, feel valued and supported.

Title: Admissions Counselor/RecruiterEmployee Classification: Institution: TCAT-CrumpDepartment: Student ServicesCampus Location: TCAT CrumpJob SummaryThe Tennessee College of Applied Technology Crump is accepting applications for the full-time exempt position of Admissions Counselor / Recruiter in our Student Services Department. This staff position will work 7.5 hours per day and 37.5 hours per week from 8:00 am until 4:30 pm with alternate scheduling based on travel, college events, and activities. This role will play a crucial part in furthering the college's vision and mission by actively recruiting prospective students and fostering a welcoming environment that prioritizes customer service excellence. Efforts will contribute not only to recruitment and retention but also to job placement activities, ensuring that every student receives the support they need to succeed. Job Duties<ul><li>Create a welcoming, high-energy environment that fosters interaction among students and staff, ensuring that all individuals, including adult learners, feel valued and supported.</li><li>Provide exceptional customer service to all prospective and enrolled students at TCAT Crump locations, addressing their unique needs and concerns.</li><li>Lead in recruitment and retention efforts, including organizing and engaging in activities at local high schools, as well as outreach initiatives tailored to adult students. This may include hosting informational sessions, workshops, and one-on-one consultations to facilitate their transition into higher education.</li><li>Coordinate the planning and execution of key campus events, including graduations, national signing days, open houses, and job fairs, to promote community engagement and student involvement.</li><li>Provide group and individual orientation and counseling to help students define their career paths, understand admissions requirements, and navigate the Banner portal for admissions, registration, and financial aid processes.</li><li>Manage outgoing communication with applicants regarding admissions, records, and financial aid, ensuring timely and accurate information dissemination</li><li>Regularly update and maintain social and traditional media platforms, developing marketing materials and advertisements to enhance program visibility and outreach.</li><li>Networks with community agencies to promote TCAT Crump programs and connect with potential students to relevant agencies, addressing individual, educational, emotional, and physical needs, including assisting with the accommodations process for students with disabilities and support for veteran students.</li><li>Acquire, maintain, and apply knowledge of current methodologies; attend scheduled college and department professional development and in-service activities; support related professional organizations.</li><li>Perform other duties as assigned by supervisor and/or administration, on and off campus.</li></ul> Minimum Qualifications• Bachelor’s degree required (Master’s degree preferred) • Minimum of two years’ work experience in marketing, customer service, education, recruitment or related field • Ability to lead, plan and prioritize projects. • Ability to communicate effectively in written and spoken English with excellent public speaking and presentation skills • Ability to work with various populations Knowledge, Skills, and Abilities• Ability to communicate professionally and effectively, both verbally and in writing • Ability to exercise good judgement in evaluating situations and making decisions • Ability to remain composed in a fast-paced environment • Ability to foster relationships within and outside the department • Possess a sincere interest in helping others achieve life goals • Strong expertise with MS Office as well as field-related hardware and software packages and systems • Detail-oriented and able to work in a fast-paced, changing environment • Excellent attention to detail, strong problem-solving skills, and the ability to deal with confidential and sensitive information •Ensure that all activities are conducted within the established guidelines of the Family Educational Rights and Privacy Act (FERPA) and follow TBR policies. • Ability to adapt to changing assignments, environment, and multiple priorities • Strong interpersonal skills with both faculty and student populations • Ability to listen to customers (e.g., students, staff, etc.), understand, and respond positively to their requests • Ability to manage multiple tasks and successfully meet deadlines Physical Demands / Working Conditions  <ul><li>Use of computer</li><li>Normal standing, sitting, and walking</li><li>Lifting of boxes/items weighing approximately 40 lbs</li><li>Operating a motor vehicle to travel within the college service area and in other areas as needed</li><li>Must be willing to work flexible hours and travel as necessary</li></ul>

TNBR Careers

Admissions Counselor/Recruiter

Administrative Management

Advertising

Communication Skills

Customer Support/Service

Data Quality

Detail Oriented

Disability Accommodations

Employee Retention

English Language

Establish Priorities

Family Educational Rights and Privacy Act (FERPA)

Financial Aid

Higher Education

Interpersonal Skills

Job Fairs

Leadership

Marketing

Microsoft Office

Multitasking

Physical Demands

Presentation/Verbal Skills

Problem Solving Skills

Secondary School

Time Management

Willing to Travel

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Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) . Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation.

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: <ul><li> A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. </li><li> Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. </li><li> Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. </li><li> Valuable associate discounts on purchases, including food, travel, technology and so much more. </li><li> Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. </li><li> Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. </li></ul> For more information about benefits and eligibility, please visit our Benefits Page ! Minimum <ul><li> High school diploma/GED </li><li> 1 year of experience as department manager, service manager, or equivalent experience </li><li> Store manager/district manager or direct manager approval </li></ul>Desired <ul><li> Retail management experience & knowledge of all aspects of store operations </li><li> Staff supervisory experience </li></ul><ul><li>Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation</li><li>Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives</li><li>Assist store manager with developing action plans/communications to associates on Associate Insight survey results</li><li>Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation</li><li>Role model/demand a highest level of customer service & solve associate/customer issues/concerns</li><li>Manage total store operations in store manager's absence</li><li>Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)</li><li>Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution</li><li>Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) </li><li>Analyze/ respond to competitive landscape within district/division</li><li>Demonstrate inclusionary leadership; expect inclusive behavior from associates</li><li>Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans</li><li>Promote/support strong relationships with local community organizations in store's surrounding area</li><li>Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement</li><li>Communicate necessary information to associates to help them effectively carry out duties</li><li>Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs</li><li>Assist store manager in staffing, reducing turnover & increasing retention</li><li>Provide timely individual/department performance feedback to department heads & associates </li><li>Assist with labor management & supply costs on a daily basis to meet customer service/financial targets</li><li>Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies</li><li>Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports</li><li>Must be able to perform the essential functions of the position with or without reasonable accommodation</li></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=3bfd2c72ad5255ad03f89bb23434df98&view" width="1"/>

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