FULL_TIME

ADAPTED_NOW

UNKNOWN

This role works across the business to shape people strategies and partner with leaders and team members to ensure a Great Place to Work culture while supporting the organization through growth, change, and evolving operating models, including technology, AI, and digital transformation. The Senior People Business Partner is a strategic member of the People Strategies team, partnering with senior leaders to drive organizational design, organizational health, and talent strategies that enable business performance, scalability, and readiness for future transformation.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals.  We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture.  Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!The Senior People Business Partner is a strategic member of the People Strategies team, partnering with senior leaders to drive organizational design, organizational health, and talent strategies that enable business performance, scalability, and readiness for future transformation. This role works across the business to shape people strategies and partner with leaders and team members to ensure a Great Place to Work culture while supporting the organization through growth, change, and evolving operating models, including technology, AI, and digital transformation. Success in this role requires balancing people, performance, and risk while maintaining a high bar for talent, leadership effectiveness, and organizational health.  Outcomes and Activities:<ul><li>This position will work from home; occasional planned travel to our Southfield, Michigan office may be required.  However, this position is permitted to work at our Southfield, Michigan office if requested by the team member.</li></ul>Organizational Effectiveness, Org Design and Transformation<ul><li>Acts as a strategic partner and advisor to assigned executive and senior leadership regarding all things people.</li><li>Lead workforce planning, organizational design, and role clarity to support growth and efficiency.</li><li>Monitor organizational health and identify risks related to structure, leadership capability, and talent depth.</li><li>Guide leaders through change, transformation, restructuring, operating model evolution, and technology-driven shifts, including automation, AI, and digital initiatives that impact roles, skills, and workforce planning. Partner with HR Centers of Excellence (COEs) to deliver integrated, business-aligned solutions.</li></ul>Leadership, Culture and Organizational Health<ul><li>Use data to drive key insights that drive actions that produce meaningful outcomes for the business.</li><li>Coach leaders on leadership effectiveness, team performance, and decision-making.</li><li>Provide guidance during periods of change, ambiguity, and increased performance expectations.</li><li>Monitor engagement, retention, and performance trends and drive actions to address gaps.</li><li>Reinforce a culture of accountability, ownership, and strong performance standards.</li><li>Works with leaders and partners across HR functions to ensure a great place to work culture is central to all business outcomes.</li></ul>Talent and Performance<ul><li>Lead talent reviews, succession planning, and development planning in partnership with the Training and Development team.</li><li>Partner with leaders to strengthen talent, address performance gaps, and build leadership capability.</li><li>Support performance management practices that reinforce clear expectations and accountability.</li><li>Collaborate across HR operations, People Support, People Advisors, Talent Acquisition, Training and development, and others to align talent, compensation, and retention strategies.</li></ul>Employee Relations, Risk and Compliance<ul><li>Partner with the People Advisor team (Employee Relations team) on complex team member relations matters, investigations, and performance issues.</li><li>Provide practical guidance to leaders on policy, risk, and employment law.</li><li>Ensure assigned business areas operate in compliance with federal, state, and local regulations.</li><li>Support leaders in making fair, consistent, and well-reasoned decisions.</li></ul>People Strategies Partnership and Enterprise Initiatives<ul><li>Champions HR initiatives throughout the business to drive people-related projects and communications.</li><li>Lead or support initiatives related to organizational effectiveness, talent, and transformation.</li><li>Influence across functions without direct authority to drive outcomes.</li><li>Share best practices to strengthen the People Business Partner model.</li></ul>Knowledge and Skills:<ul><li>Proven ability to effectively interact with all organizational levels and build strong relationships built on trust.</li><li>Exceptional interpersonal and communication skills, both written and verbal; must be an articulate and persuasive communicator.</li><li>Excellent consulting, coaching, change management, OD, and conflict management skills.</li><li>Strong facilitation, consulting and influence skills.</li><li>Ability to work within a virtual team environment.</li><li>Confidence in interacting with and experience working as a trusted advisor to executive and senior management.</li><li>Strong business acumen with a keen aptitude to quickly assimilate new information.</li><li>Demonstrates strong ownership by independently driving work forward, prioritizing effectively, and adapting as priorities and processes evolve in a fast‑paced growth environment.</li><li>Excellent analytical skills and the ability to quickly interpret data, identify trends and recommend multiple solutions.</li><li>Ability to manage multiple conflicting priorities with grace and efficiency.</li><li>Ability to diagnose and successfully develop and implement organizational development strategies at the business area/functional level.</li><li>Use experiences to bring a variety of strategic and practical tools, resources, and experiences that add value to business stakeholders.</li><li>Deep experience in talent planning, leadership development, and being a trusted advisor to the senior leader level.</li><li>Knowledge of federal, state, and local laws, statutes, etc. which govern employment policies and practices.</li><li>Excellent organizational and leadership skills.</li><li>Strategic problem-solving skills, with the ability to understand, interpret and act on information promptly and effectively.</li><li>Open and receptive to ongoing feedback aimed at improving performance.</li></ul>Requirements: <ul><li>Bachelor’s degree in business, HR, related field, or equivalent experience.</li><li>10+ years of experience in human resources, including a minimum of 7+ years of experience in a business partner capacity supporting a diversity of functional groups.</li><li>Demonstrable experience working in a strategic HR Business Partner model, supporting senior leaders in fast-paced, high-growth, or transformational environments</li><li>Broad understanding of all HR disciplines including organizational development, talent planning, employee relations, talent acquisition, learning & development, and compensation.</li><li>5+ years of experience working with senior levels of management in the development of strategic initiatives, business plans, and resource planning strategies.</li><li>Experience in building, aligning, and implementing programs and processes to business strategy.</li><li>Proficient user of MS Excel, Word, PowerPoint and HRIS systems.</li><li>Experience supporting multi-state workforces.</li></ul>Preferred: <ul><li>SHRM-CP/SP, PHR/SPHR Certifications.</li><li>Global and/or matrixed organization experience.</li></ul>Targeted Compensation: $135,000 - $165,000 base salary + an annual bonus plan#LI-Remote#zipINDCSLPBenefits<ul><li>Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work </li></ul>Our Company Values:To be successful in this role, Team Members need to be:<ul><li>Positive by maintaining resiliency and focusing on solutions</li><li>Respectful by collaborating and actively listening</li><li>Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions</li><li>Direct by effectively communicating and conveying courage</li><li>Earnest by taking accountability, applying feedback and effectively planning and priority setting</li></ul>Expectations:<ul><li>Remain compliant with our policies processes and legal guidelines</li><li>All other duties as assigned</li><li>Attendance as required by department </li></ul>Advice!We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term.  If you are actively looking or starting to explore new opportunities, send us your application!  P.S.We have great details around our stats, success, history and more.  We’re proud of our culture and are happy to share why – let’s talk!Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.California Residents: Please click<a href="http://customer.creditacceptance.com/privacy-policies/california" rel="nofollow noopener noreferrer" target="_blank">here</a>for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.Play the video below to learn more about our Company culture.

Credit Acceptance Corporation

Senior People Business Partner

Alliance/Partner Management

Analysis Skills

Artificial Intelligence (AI)

Automation

Automotive Industry

Best Practices

Business Model

Business Plan

Business Skills

Business Strategy

Change Management

Channel Strategies

Channel Support

Coaching

Communication Skills

Conflict Resolution

Consulting

Diversity

Employee Relations

Employment Law

Establish Priorities

Federal Laws and Regulations

Finance

HRIS/HRMS

Human Resources

Human Resources Strategy

Identify Issues

Interpersonal Skills

Leadership

Legal

Linux Media Players

Matrix Management

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Multitasking

Needs Assessment

Operational Support

Organizational Development/Management

Organizational Skills

PHR (Professional in Human Resources)

People Management

Performance Management

Persuasion Skills

Presentation/Verbal Skills

Problem Solving Skills

Retention Programs

Risk

Risk Analysis

SPHR (Senior Professional in Human Resources)

Safety/Work Safety

Service Delivery

Society for Human Resource Management (SHRM)

State Laws and Regulations

Strategic Planning

Succession Planning

Talent Management

Training/Teaching

Travel Planning

Trend Analysis

Willing to Travel

Work From Home

Workforce Planning

Writing Skills

monster

Work requires interpersonal skills necessary to provide leadership in team-building endeavors; to collaborate with other managers and directors in support of hospital and departmental goals and objectives; to establish and maintain effective, cooperative working relationships with employees and managers; to act as a liaison to third-party representatives and represent the hospital's interests while negotiating and obtaining contracts; and to train employees. Work requires the ability to develop policies, procedures, processes and programs; to maintain a budget and monitor expenditures in compliance with budgetary guidelines; to analyze data and interpret statistics; to create a variety of narrative, statistical, and budgetary reports, including trend analysis; to identify and resolve problems; and to interpret guidelines and regulations.

Position: Patient Access Services Supervisor Location: Insurance Verification; Hybrid (Quincy & Remote) Schedule: Full Time POSITION SUMMARY: The Supervisor of Pre-Registration and Financial Clearance, under the overall guidance of Patient Access Services Leadership, implements improvements to enhance efficiency, minimize waste, and align with the department's objectives. In charge of daily operations, the supervisor swiftly recognizes prospects to enhance operations by examining the current situation and creating a business case evaluation for operational changes necessary to optimize patient satisfaction, safety, and flow. The supervisor proficiently communicates these evaluations to top management, covering aspects such as cost/benefit analysis, projected revenue performance, and budget/staffing impact. JOB REQUIREMENTS EDUCATION: <ul><li>Bachelor's degree or 5 years equivalent supervisory experience. Bachelor degree preferred.</li></ul> EXPERIENCE: <ul><li>5+ years hospital patient access experience</li></ul> KNOWLEDGE AND SKILLS: <ul><li>Proven track record of success in improving revenue cycle performance and customer service.</li><li>Work requires knowledge of policies, procedures, systems and equipment relating to revenue cycle, preferably in pre-admission, pre-registration, registration, and referrals. Familiar with regulations and guidelines pertaining to governmental, third-party payers and self-payers.</li><li>Demonstrates ability with computer, Epic and Microsoft tools.</li><li>Work requires the ability to develop policies, procedures, processes and programs; to maintain a budget and monitor expenditures in compliance with budgetary guidelines; to analyze data and interpret statistics; to create a variety of narrative, statistical, and budgetary reports, including trend analysis; to identify and resolve problems; and to interpret guidelines and regulations</li><li>Work requires interpersonal skills necessary to provide leadership in team-building endeavors; to collaborate with other managers and directors in support of hospital and departmental goals and objectives; to establish and maintain effective, cooperative working relationships with employees and managers; to act as a liaison to third-party representatives and represent the hospital's interests while negotiating and obtaining contracts; and to train employees.</li><li>Outstanding oral and written communications skills</li><li>Demonstrated professionalism. IND123</li></ul> ESSENTIAL RESPONSIBILITIES / DUTIES: <ul><li>Provides leadership, vision and management expertise to guide daily operations of the department</li><li>Creates and promotes a "customer service" oriented work environment with staff to improve patient experience</li><li>Facilitates patient pre-registration, insurance verification and financial clearance throughout various entrance points of the hospital</li><li>Works with hospital clinical leadership to identify workflow modifications to increase throughput initiatives</li><li>Independently provides and routinely monitors business metrics on operational changes to support strategy and regularly communicates to senior management</li><li>Reviews statistics/metrics to determine overall staff performance and effectiveness, team performance and error rates, deficits in systems, etc. Communicates those metrics to the organization.</li><li>Develops, under the guidance of the Director and Senior Manager, programs, policies, processes and procedures to carry out strategies for achieving short and long-term goals.</li><li>Reviews, updates and implements policies and procedures as it relates to the functions of the registration process</li><li>Consistently manages all team activities so that quality registration, billing, and co-pay/coins collections are provided in an efficient and effective manner, meeting all applicable federal, state, and third-party payer guidelines and regulations.</li><li>Responsible for effective human resource management within the Patient Access Services Department to achieve quality registration, billing, collection, financial counseling services and positive employee relations.</li><li>Develops and mentors employees initiating investment programs for key resources</li><li>Selects qualified employees for employment according to Human Resource policy and employee relations laws and guidelines. Maintains effective and appropriate staffing as evidenced by on-going budgetary analysis.</li><li>Responsible for effective fiscal management of departmental operations to ensure proper utilization of departmental financial resources.</li><li>Develops departmental budget within designated deadlines according to budgetary procedures.</li><li>Acts as resource person on changes in billing regulations and systems procedures and provides technical expertise in the Patient Management system.</li><li>Communicates information to Patient Access Services leadership and operational leaders within and outside Revenue Cycle in written and verbal forms to promote understanding of operations and resolve problems.</li><li>Ensures on-going training for employees including orientation and in-services according to hospital policy and employee and organizational needs.</li><li>Responsible for personal professional development to ensure appropriate knowledge of systems and advances in the Patient Access activities.</li><li>Adheres to all of BMC's RESPECT behavioral standards</li></ul> (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). Req id: 31412

Boston Medical Center

Patient Access Services Supervisor of Pre-Registration & Financial Clearance

Billing

Budget Management

Budget Reporting

Budgeting

Business Case

Business Operations

Co-Payments

Contract Negotiation

Cost Benefit Analysis

Credit and Collections

Customer Support/Service

Data Analysis

Employee Orientation

Expense Tracking

Financial Management

Financial Services

Hospital

Human Resources Management

Interpret Regulations

Medical Records

Medical Treatment

Mentoring

Metrics

Microsoft Product Family

Operational Audit

Operations

Operations Management

Patient Care

Patient Registration

Patient Safety

Policy Development

Policy Implementation

Procedure Development

Procedure Implementation

Regulations

Resource Utilization

Revenue Forecasting

Staff Policies

Staff Training

Statistics

Team Lead/Manager

Third-Party Payer

Time Management

Workflow Analysis

Appvault

OTHER

FEED

Act as a results-oriented team player with strong interpersonal and communication skills, capable of working collaboratively with colleagues. Possess proficient verbal and written communication skills, while willing to share and receive information and ideas from all levels of the organization to achieve the desired results.

YEAR

Accounting ManagerThe Accounting Manager oversees the organization's day-to-day accounting operations, ensuring accuracy, integrity, and compliance with financial reporting standards. This role will report directly to the Controller and oversee a small accounting team offshore to assist with monthly close and AP duties. The Accounting Manager will be a key partner to Finance leadership in driving consistency, operational efficiency, and sound financial decision-making. RESPONSIBILITIES<ul><li>Oversee general accounting functions, including general ledger, accounts payable, accounts receivable, and payroll.</li><li>Manage and execute the monthly, quarterly, and annual close processes to ensure timely and accurate financial reporting.</li><li>Prepare and review financial statements in accordance with U.S. GAAP.</li><li>Ensure compliance with internal controls, policies, and regulatory requirements.</li><li>Support budgeting and forecasting processes in partnership with Finance leadership.</li><li>Analyze financial data and provide insights to support business decisions.</li><li>Manage external audits and coordinate with auditors, tax advisors, and other third parties.</li><li>Maintain and improve accounting systems, processes, and documentation.</li><li>Supervise, mentor, and develop accounting staff.</li><li>Partner cross-functionally with departments such as human resources, operations, and the commercial teams on financial matters.</li><li>Other duties as assigned.</li></ul>EDUCATION REQUIREMENTS<ul><li>Bachelor's degree in Accounting, Finance, or related field.<ul><li>Active CPA (Certified Public Accountant) license preferred.</li></ul></li></ul>QUALIFICATIONS<ul><li>5+ years of progressive accounting experience.</li><li>Experience with ERP systems (NetSuite, SAP, or similar).</li><li>Proficiency in Microsoft Excel and financial reporting tools.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Excellent attention to detail and ability to meet deadlines.</li><li>Exemplify the ability to multitask and thrive in an agile, fast-paced, deadline-driven environment while remaining flexible, proactive, resourceful, and efficient.</li><li>Possess proficient verbal and written communication skills, while willing to share and receive information and ideas from all levels of the organization to achieve the desired results.</li><li>Possess high ethics and conduct business in the most professional manner.</li><li>Seek inclusiveness and collaboration but step up to responsibility, make tough decisions, and be accountable for those decisions.</li><li>Act as a results-oriented team player with strong interpersonal and communication skills, capable of working collaboratively with colleagues.</li><li>Preferred Additional Experience:<ul><li>Implementation of ERP systems (NetSuite a plus).</li><li>Healthcare industry experience (Life sciences, diagnostics, medical device)</li><li>Revenue recognition in a lab billing environment.</li></ul></li></ul>SCHEDULE This is a salaried position, requiring at least 40 hours per week. There may be projects that require activities beyond the standard hours.COMPENSATION & BENEFITS<ul><li>Base salary range: $120,000-140,000/annually, determined based on the candidate's experience, knowledge, and abilities.</li><li>Bonus: discretionary annual bonus based on a percentage of the employee's base salary</li><li>Benefits: health, vision, dental, life insurance, 401 (k) (with employer match), and paid time off.</li><li>Company stock options</li></ul> ADDITIONAL INFORMATIONGeneoscopy's Core Values Ability to embody Geneoscopy's beliefs, philosophies, and principles:<ul><li>Integrity - we do the right thing through our words, actions, and behaviors</li><li>Courage - step up, speak up, stand out</li><li>Agility - think and act fast, embracing change</li><li>Passion - for our customers, our people, our work, and for excellence</li><li>Collaboration - our differences are assets</li></ul> Physical Demands<ul><li>Employees may be required to lift routine office supplies and use standard office equipment.</li><li>Must possess the ability to sit and/or stand for long periods.</li><li>Must possess the ability to perform repetitive motion.</li></ul> Work Environment<ul><li>May have exposure to fumes and bio-hazardous material in the laboratory environment.</li><li>May be required to handle blood-borne pathogens and general laboratory reagents.</li></ul> <hr/>By completing this online employment application, you certify that the information on this application is true and complete to the best of your knowledge. You understand that any misrepresentation or omission of fact in response to any inquiry made in this application may result in the rejection of the application or if hired, dismissal whenever it is discovered. You authorize and release all parties from any liability or damage that may result from seeking, furnishing, or using such information. You understand and agree that, if hired, your employment is for no definite period and may, regardless of the date of payment of compensation, be terminated by Geneoscopy at any time, for any or no reason, with or without notice. You understand that no representation to the contrary is valid unless in writing, setting a definite term of employment, and signed by the company's CEO. You further understand and agree that any job offer is contingent upon your passing, to the company's satisfaction, a criminal background check, reference checks, and other possible screenings. You understand that this application is active for 90 days only, and if you do not hear from the company but still wish to be considered for employment after 90 days, you will need to fill out a new application.

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Senior People Business Partner Credit Acceptance Corporation

Patient Access Services Supervisor of Pre-Registration & Financial Clearance Boston Medical Center

Accounting Manager Geneoscopy, Inc.

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