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Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.

YEAR

Job Description:Job ObjectivesManages the operation of a Walgreen store.Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.Job Responsibilities/TasksCustomer Experience<ul><li>Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.</li><li>Greets customers and clinic patients, and offers assistance with products and services.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Resolves customer complaints and helps respond to customers' special needs.</li></ul>Operations<ul><li>Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.</li><li>Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.</li><li>Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.</li><li>Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.</li><li>Supervises receiving, stocking, pricing, returning, and transferring of merchandise.</li><li>Ensures execution of District Manager operational feedback.</li><li>Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.</li><li>Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.</li><li>Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.</li><li>Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Daily Planning and Execution<ul><li>Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.</li></ul>Business Performance Management<ul><li>Analyzes financial and performance data; develops action plans to increase sales and control costs.</li><li>Reviews KPIs daily and prepare to discuss with district management.</li><li>Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.</li><li>Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.</li><li>Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.</li></ul>Business Planning<ul><li>Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.</li><li>Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.</li></ul>People and Performance Management<ul><li>Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.</li><li>Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.</li><li>Makes hiring, promotion and termination decisions.</li><li>Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.</li><li>Develops employee performance plans and follows up according to deadlines.</li><li>Monitors and approves team member compensation.</li><li>Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.</li><li>Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members</li><li>Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.</li></ul>Training and Personal Development<ul><li>Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position.</li><li>Follows performance improvement plans offered by District Manager.</li><li>Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).</li><li>Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.</li></ul>Communications<ul><li>Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.</li><li>Conducts community outreach (e.g., speaks with members of community, physicians in area).</li><li>Assists District Manager in planning and attending community events.</li></ul>Job ID: 1792374BRTitle: Store Manager - Relocation AvailableCompany Indicator: WalgreensEmployment Type: Full-timeJob Function: RetailFull Store Address: 3900 N US HIGHWAY 31 S,TRAVERSE CITY,MI,49684-04447-07874-SFull District Office Address: 3900 N US HIGHWAY 31 S,TRAVERSE CITY,MI,49684-04447-07874-SExternal Basic Qualifications:<ul><li>Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed RPh as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.</li><li>Willingness to work flexible schedule including extended days, evenings, and weekend hours.</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree.</li><li>PTCB or ExCPT Certification.</li><li>Three years retail management experience, including supervising others, managing, and assigning work.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed RPh.</li></ul>We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefitsShift:Store: 07874-TRAVERSE CITY MI

Founded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens. From inventing the world’s first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry.
Walgreens, one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health well being enterprise.
At Walgreens you'll find a team positively energized by the unique talents, ideas, experiences and aspirations of every individual. In other words, you can be your authentic self in our stores, offices and other workplaces, and be comfortable and confident that what matters most here is doing your best to make health and well-being within reach for everyone on a daily basis.
Walgreens has a proud legacy of valuing diversity and fostering inclusion more than 100 years-strong, and we're still living that commitment. We intend to be recognized as a “Next Practices” company for diversity and inclusion – one whose cultures, people, perspectives and workplaces reflect the current and future customers we serve while delivering superior business performance.
Walgreens has over 9,500 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.

Walgreens

Store Manager - Relocation Available

Advertising

Analysis Skills

Best Practices

Billing

Bookkeeping

Business Performance Management

Business Plan

Change Requests/Orders

Coaching

Communication Skills

Cost Control

Customer Experience

Customer Support/Service

Data Analysis

Emergency Response

Financial Analysis

Geography

High School Diploma

Interpersonal Skills

Inventory Levels

Inventory Management

Legal

Loss Prevention

Maintenance Services

Merchandising

Needs Assessment

Operations Management

Organizational Skills

People Management

Performance Analysis

Performance Management

Performance Metrics

Pharmacy

Pricing

Productivity Management

Profit & Loss

Regulations

Regulatory Requirements

Resolve Customer Issues

Retail

Retail Management

Retail Sales

Revenue Growth

Sales

Sales Prospecting

Set Goals

Shipping/Receiving

Special Needs

Staff Development

State Laws and Regulations

Team Lead/Manager

Technical Support

Time Management

Training Program

Training/Teaching

Trend Analysis

Web Browsers

IRecruitee

OTHER

If you’re someone who thrives in a leadership-facing role, enjoys building structure, and takes ownership of both people and process outcomes, this is an opportunity to make a measurable impact. We’re seeking an experienced Office Manager / Payroll & People Operations Lead to play a critical role in supporting our people, operations, and culture.

Benefits: <ul><li>401(k)</li><li>401(k) matching</li><li>Competitive salary</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul> 

 We’re seeking an experienced Office Manager / Payroll & People Operations Lead to play a critical role in supporting our people, operations, and culture. This is not a transactional HR role—you’ll be a trusted partner to leadership, helping drive employee engagement, operational excellence, and organizational growth. If you’re someone who thrives in a leadership-facing role, enjoys building structure, and takes ownership of both people and process outcomes, this is an opportunity to make a measurable impact.   Key Responsibilities: Own and execute end-to-end payroll processing with a focus on accuracy, compliance, and continuous improvement Partner with leadership on employee relations, performance management, and organizational development Lead full-cycle recruiting and onboarding, with a focus on attracting and retaining top talent Oversee benefits administration, leave management, and HR process optimization Serve as a trusted advisor to managers on coaching, performance conversations, and employee development Build and maintain scalable HR systems, policies, and compliance frameworks Drive employee engagement initiatives, recognition programs, and company culture efforts Coordinate and elevate training and professional development programs Oversee office operations and cross-functional coordination, ensuring efficiency and alignment Act as a central connector across departments to support communication and problem-solving What We’re Looking For: 5+ years of experience in payroll, HR, or office/operations management Minium of an Associate's degree required  Demonstrated ability to partner with leadership and influence outcomes Strong understanding of HR best practices, compliance, and employee lifecycle management Proven track record of improving processes and driving accountability High attention to detail with the ability to balance strategic thinking and execution A proactive, solutions-oriented mindset with strong interpersonal skills Experience working in a fast-paced, hands-on environment Willingness to travel between five office locations as needed What Sets You Apart: Experience leading or building people operations or HR functions Ability to coach managers and elevate team performance Strong business acumen—you understand how people operations impact company results   Impact & Success Metrics: Payroll accuracy and operational efficiency Employee retention and engagement Strength and consistency of HR processes and compliance Team performance and development outcomes This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

McCardel - Culligan

Human Resource / Payroll Position

Administrative Management

Business Skills

Compensation and Benefits

Continuous Improvement

Cross-Functional

Dental Insurance

Detail Oriented

Employee Relations

Employee Retention

HRIS/HRMS

Health Insurance

Human Resources

Human Resources Processes

Leadership

Metrics

Office Management

Onboarding

Organizational Development/Management

Payroll Administration

Problem Solving Skills

Process Improvement

Scalable System Development

Systems Maintenance

Systems Scalability

Vision Plan

Willing to Travel

LMCU is looking for a Branch Operations Manager who responsible for assisting Market Leader in delivering superior results and best in class service experiences maximizing employee productivity and operational accuracy and effectiveness. This role involves actively participating in enhancing LMCU's brand presence in the community, fostering strong business, contributing to the success of the branch and helping all members achieve dreams for a lifetime.

General Information Primary Location: Traverse City US31 Employee Status: Full-Time Workplace Type: Fully On-Site Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life. About this position: LMCU is looking for a Branch Operations Manager who responsible for assisting Market Leader in delivering superior results and best in class service experiences maximizing employee productivity and operational accuracy and effectiveness. This role involves actively participating in enhancing LMCU's brand presence in the community, fostering strong business, contributing to the success of the branch and helping all members achieve dreams for a lifetime. The Branch Operations Manager is a key leader in driving team performance, operational excellence and accuracy while ensuring superior member experience for all. This role has the responsibility for the daily operations of the Retail Branch. Travel: 15% What you'll do: Leadership Development & Team Management <ul><li>Assist the Market Leader in driving team performance by providing clear direction, coaching, and support to encourage the right behaviors, actions, and results. </li><li>Actively contribute to developing the branch team, supporting their growth and ensuring service excellence through continuous coaching. </li><li>Establish and enhance LMCU presence in the local community by participating in networking events and initiating outbound calling efforts to drive branch sales. </li><li>Oversee branch operations, including training, scheduling and facility management conducting regular meetings to keep all team members informed and motivated. </li><li>Conduct integrity coaching sessions celebrating and addressing employee performance issues as needed. </li><li>Hold branch staff accountable for LMCU initiatives, goals, processes, and procedures, ensuring that operational standards are met. </li><li>Celebrate team success and encourage recognition of individual and collective contributions to branch goals. </li></ul>Operational Oversight & Compliance <ul><li>Ensure that operational compliance is maintained across all aspects of the branch, including policies, procedures, and performance standards. </li><li>Demonstrate the ability to make informed decisions by balancing data with intuition and experience, while regularly consulting with the Market Leader for guidance on complex challenges. </li><li>Approach problem-solving as an opportunity for creativity, empowering the team to find solutions and take ownership of challenges. </li><li>Oversee branch scheduling to ensure adequate staffing levels that meet the needs of members and maintain service excellence. </li><li>Ensure compliance with LMCU's policies, regulatory requirements, and industry standards when processing transactions, handling member data, and managing financial products. </li><li>Become registered through NMLS and achieve notary certification as required to serve members' needs and assist with legal documentation. </li></ul>Member Experience & Relationship Management <ul><li>Advocate for and uphold LMCU's culture, ensuring all team members adhere to the 3C's, I AM LMCU values and deliver outstanding service that aligns with LMCU's standards. </li><li>Promote a welcoming branch environment by leading in the lobby and ensuring that staff members proactively engage with members to meet their needs. </li><li>Create and nurture an environment of remarkable member experiences ensuring that the branch is building lifetime loyalty with all members. </li><li>Demonstrate the ability to resolve conflicts effectively, deescalating adverse situations with professionalism and maintaining a positive branch environment. </li><li>Educate and coach team members to recognize member needs, identify opportunities for cross-selling, and promote LMCU products and services through a consultative approach. </li><li>Uphold accountability for the accuracy and quality of service delivery, providing ongoing coaching to improve staff performance and meet organizational goals. </li><li>Review consumer loan applications, ensuring high-quality standards are met, while identifying cross-sell opportunities for members. </li></ul>Growth <ul><li>Assist in achieving growth targets by motivating the team, recognizing achievements, and encouraging behaviors that support LMCU's business objectives. </li><li>Support the Market Leader in building and enhancing LMCU's presence in the community, developing relationships that align with the credit union's foundational values. </li><li>Contribute to the development and execution of community engagement strategies, strengthening relationships with local businesses and members to drive growth. </li><li>Play an active role in fostering personal and business member relationships by engaging with them during branch interactions and providing proactive financial solutions. </li></ul>What you'll bring: <ul><li>High school diploma or equivalent (required), with further education or banking experience preferred. </li><li>Michigan Resident Producer Credit Insurance License required for all Michigan-based employees. External candidates without current licensure must successfully complete the licensing examination and provide proof of certification within 90 days of hire. </li><li>Registered through NMLS and notary certification as required. </li><li>Extensive knowledge of LMCU products and services, especially related to both consumer and business accounts and loans. </li><li>Proven ability to meet sales targets and contribute to branch goals in a fast-paced, customer-focused environment. </li><li>Strong leadership and mentorship capabilities, with a track record of coaching peers and building collaborative team environments. </li></ul>What you'll get: <ul><li>All Employees: weekly pay and retirement savings options. </li><li>Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement. </li><li>To see a full list of our benefit offerings, check out this helpful guide! </li></ul> Have additional questions about the role? Email the Talent Acquisition Team at: Careers@lmcu.org If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to P.O. Box 2848, Grand Rapids, MI 49501-2848. LMCU is an Equal Opportunity Employer

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Recruiter Jobs in Traverse City, MI

Store Manager - Relocation Available Walgreens

Human Resource / Payroll Position McCardel - Culligan

Branch Operations Manager - Traverse City US31 Lake Michigan Credit Union

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