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the San Diego Spine & Joint Center, a highly credentialed acute rehabilitation center, our Paradise Health & Senior Center, a fully equipped and modern cardiac catheterization lab, and comprehensive inpatient and outpatient surgical services, and 24-hour emergency services. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

HOUR

Overview:
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Paradise Valley Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.   Paradise Valley Hospital is the South Bay’s oldest hospital, the second oldest hospital in all of San Diego County, and the largest employer in National City. For more than 100 years, Paradise Valley Hospital has served San Diego faithfully, proud of our heritage and providing numerous programs and services to meet the changing needs of our community. Our 291-bed, acute care hospital features the San Diego Spine & Joint Center, a highly credentialed acute rehabilitation center, our Paradise Health & Senior Center, a fully equipped and modern cardiac catheterization lab, and comprehensive inpatient and outpatient surgical services, and 24-hour emergency services.   In addition to our healthcare services, we offer comprehensive behavioral health services on the hospital campus and Bayview campus in Chula Vista. Services include psychiatric continuum of care for adult patients, inpatient services, and intensive outpatient services. Learn more at https://www.paradisevalleyhospital.net/. 

Responsibilities:
The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications:
Education and Work Experience<ol><li>Previous hospital experience as an admissions representative preferred.</li><li>Knowledge of medical terminology preferred.</li><li>Effective written and verbal communication skills.</li><li>Ability to multi-task, prioritize needs to meet required timelines.</li><li>Analytical and problem-solving skills.</li><li>Customer Services experience required.</li><li>High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)</li></ol>  

Pay Transparency:
Paradise Valley Hospital offers competitive compensation and a reasonable compensation estimate for this role is $21.00 to $21.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status:
Per Diem

Shift:
Variable

Equal Employment Opportunity:
<div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"><div class="iCIMS_Expandable_Container"><div class="iCIMS_Expandable_Text">Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener nofollow noreferrer" target="_blank">https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf</a> </div></div></div>

Privacy Notice:
Privacy Notice for California Applicants: <a href="https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf" rel="noopener nofollow noreferrer" target="_blank">https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf</a>

Paradise Valley Hospital

Patient Account Registrar

Acute Care

Behavioral Health

Cardiac Catheter Laboratory

Communication Skills

Customer Support/Service

Data Entry

Emergency Services

Establish Priorities

Geriatrics

Healthcare

High School Diploma

Hospital

Information/Data Security (InfoSec)

Medical Records

Medical Terminology

Multitasking

Neonatology

Outpatient Care

PBX Operator

Patient Care

Pediatrics

Presentation/Verbal Skills

Psychiatry and Mental Health

Registrar

Surgical Procedures

Time Management

Writing Skills

[AW]-iCims

The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Overview: The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner.

Description:
Now is the time to join Santee Town Center Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!

Overview:
The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities<ul style="margin-top:0in"><li>Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework</li><li>Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit</li><li>Schedule appointments that result in each healthcare provider having a smooth, productive day</li><li>Interact and communicate with patients and guests in the reception area during their wait time</li><li>Answer telephones in a timely manner and handle all calls with efficiency and thoroughness</li><li>Ensure that all tasks on the front office checklist are completed daily</li><li>Post payments to patient accounts in accordance with Company policies</li><li>Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit</li><li>Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient’s arrival and presenting any pertinent patient information to the back-office team</li><li>Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance</li><li>Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner</li><li>Active participant in daily morning huddles, monthly team meetings and any other meetings as required</li><li>Thorough understanding of business imperatives and how the role directly impacts metrics</li><li>Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework</li><li>Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection</li><li>Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully</li><li>Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies</li><li>Other duties and responsibilities as assigned</li></ul>Qualifications<ul style="margin-top:0in"><li>High School Diploma or general education degree (GED)</li></ul>Preferred<ul style="margin-top:0in"><li>Prior course work or on-the-job training in the fields or dentistry, insurance, or business</li></ul>Knowledge/Skills/Abilities<ul style="margin-top:0in"><li>Knowledge of office practices, technology applications and patient insurances</li><li>Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)</li><li>Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)</li><li>Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)</li><li>Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)</li><li>Influencer (active listener/observer of behavior; creates a win/win need for change)</li><li>Self-motivated, reliable individual capable of working independently as well as part of a team</li><li>Ability to manage tasks and time effectively without compromising the quality of the work</li><li>Excellent interpersonal, oral and written communication skills</li><li>Ability to handle and maintain extreme confidentially with patient records</li><li>Organized, detail-oriented individual able to work in a fast-paced environment</li></ul>Benefits<ul style="margin-top:0in"><li>Medical, dental, and vision insurance</li><li>Paid time off</li><li>Tuition Reimbursement</li><li>401K</li><li>Paid time to volunteer in your local community</li></ul>

‎ :
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Salary Information:
$17.00-$24.00 / Hourly

PDS Health

Receptionist

Best Practices

Business Operations

Calendar Management

Call Centers

Computer Skills

Corporate Policies

Data Quality

Dental Insurance

Detail Oriented

Diversity

Federal Laws and Regulations

Healthcare Providers

Interpersonal Skills

Maintain Compliance

Metrics

Operations Processes

Organizational Skills

Orthodontics

Patient Assessment

Patient Registration

State Laws and Regulations

Team Player

Telephone Skills

Vision Plan

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Patient Account RegistrarParadise Valley Hospital

ReceptionistPDS Health

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