Customer Happiness Hero (Remote) Hello InnovationCustomer Happiness Hero (Remote)Detroit, MIRemoteWhether you’re writing an email, chatting online, or speaking with a customer, you choose your words with intention — warm when they need comfort, direct when they need clarity, and always grounded in genuine care. As a Customer Happiness Hero, you’re not only empowered to make things right — you’re trusted to deliver unforgettable “wow” experiences when customers need it most.
NewCustomer Service Representative Williams-Sonoma, Inc.Customer Service RepresentativeDetroit, MichiganRemote$15Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices. Your Day to Day (Essential Functions): Customer-Focused Support: Serve as the first point of contact for customer inquiries via phone.
NewSocial Media Customer Relationship Specialist - Remote Conexess Group, LLCSocial Media Customer Relationship Specialist - Remotewarren, MIRemoteAdhere and contribute to defining processes that produce best-in-class social consumer care experiences, focusing on constant improvement and a value-based approach. • Answer inbound comments from customers in need of assistance from Social Media platforms including Facebook, Twitter, Instagram, Google Play, App Store.
Customer Compliance & Business Execution Manager-Remote (MI) The Chemico Group-25200 Telegraph Road, Suite 120 Southfield, MI 48033Customer Compliance & Business Execution Manager-Remote (MI)Southfield, MichiganRemoteThe Manager of Customer Compliance & Business Execution is responsible for coordinating and supporting key business processes, customer requirements, program implementation activities, ensuring adherence to contractual, regulatory, and operational requirements while driving business execution initiatives that support organizational goals. This role serves as a critical liaison between Operations, Strategic Account Management, Business Intelligence, Accounting, and customers to ensure operational excellence, customer satisfaction, compliance, and business growth.
Remote Travel Customer Support Specialist Hallford TravelsRemote Travel Customer Support SpecialistDetroit, MichiganRemoteIn this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process. This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.
NewRemote Customer Solutions Specialist The WebstaurantStore IncRemote Customer Solutions SpecialistMIRemotePaid parental leave, paid maternity leave, dependent care options, adoption assistance, and a daycare partner discount through Learning Care that offers eligible employees 10% off tuition as well as other benefits. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Entry-Level Remote Customer Agent AO Globe LifeEntry-Level Remote Customer AgentAnn Arbor, MIRemoteFull timeAO Globe Life is seeking ambitious, service-minded professionals who want to build meaningful careers while helping individuals and families protect their financial futures. AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits to working-class families across the United States.
Software Engineering Manager - Remote Services KLA CorporationSoftware Engineering Manager - Remote ServicesAnn Arbor, MIRemote$153,300–$260,600 / yearOur comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Set technical direction for front-end applications, back-end services, APIs, and microservices, and stay hands-on through design reviews, code reviews, prototypes, and direct contributions to critical or ambiguous parts of the stack.
Full-Stack Software Engineer - Remote Services KLA CorporationFull-Stack Software Engineer - Remote ServicesAnn Arbor, MIRemote$105,900–$180,000 / yearOur comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. KLA Services is seeking a highly skilled and motivated AI-first full-stack Software Engineer to build remote service software products for our field engineers to support and maintain KLA tools in the semiconductor fabrication plant or "fab".
Field Service & Deployment Engineer - Remote / Travel SymboticField Service & Deployment Engineer - Remote / TravelDetroit, MIRemoteThe Field Operations team is responsible for deploying, supporting, and optimizing Symbotic's newly acquired autonomous forklift robotics solutions (formerly Fox Robotics) in real-world customer environments. Working directly with customers, the team:Deploys and commissions new robotic systemsMaintains high system uptime and reliabilityTroubleshoots and resolves technical issues.
Remote Customer Support – Travel Industry DreamstravelcrRemote Customer Support – Travel IndustryDetroit, MichiganRemoteIn this role, you will help travelers plan unforgettable experiences by providing destination guidance, organizing travel details, and supporting clients throughout their entire planning process. As a Travel Experience Specialist, you will work remotely while helping clients transform their travel ideas into well-organized itineraries and memorable experiences.
Customer Benefits Specialist (Remote) S&A GroupCustomer Benefits Specialist (Remote)Detroit, MIRemote$50,000–$65,000This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process. S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success.
Global Services and Systems Integration Product Owner (US Remote) Motorola Solutions IncGlobal Services and Systems Integration Product Owner (US Remote)MIRemote$170,000–$190,000 / yearS/he is expected to understand the requirements that form a product or solution and work on transforming those needs into project plans, proactively manage risks/issues, maintain compliance with project management processes, independently maintain project documentation, and drive follow-up on open actions, all while having an eye for the details. The role will involve interacting with diverse teams and groups to understand and provide innovative solutions to how Services are created, maintained and how systems/solutions are delivered and deployed to our customers.
NewTier 1 Service Desk Rep - 100% Remote after training (2 weeks on-site Ann Arbor, MI) Conexess Group, LLCTier 1 Service Desk Rep - 100% Remote after training (2 weeks on-site Ann Arbor, MI)Ann Arbor, MIRemoteEscalate unresolved or complex problems to Tier 2 support or other IT teams with details notes of basic troubleshooting that was completed by Tier 1. Maintain accurate documentation of all interactions and resolutions from phone calls, Teams calls, chat, email, etc.
Category Manager Strategic Sourcing - Purchased Services - Remote Trinity Health CorporationCategory Manager Strategic Sourcing - Purchased Services - RemoteLivonia, MIRemoteLeads strategic sourcing activities for complex initiatives with the goal/ability of achieving significant cost reductions, supplanted with year-over-year cost and productivity improvements in the total cost of goods and services procured while maintaining or improving product quality and vendor service levels. The business relationships with suppliers require negotiating terms supporting the business plan objectives and protecting Trinity from business continuity risk, working with legal to develop contracts to memorialize terms and conditions of the trade relationship, and monitoring supplier performance and conducting business reviews.
Experienced Patient Services Specialist I - Days - Remote (Michigan Residents) Henry Ford HospitalExperienced Patient Services Specialist I - Days - Remote (Michigan Residents)Troy, MIRemoteInitiates and resolves account receivable errors with the hospital and professional billing or coding teams, which includes but is not limited to autopay updates, newborn/patient registration, and adding or removing balances to/from external collection agencies, coding errors, claim filing errors, etc. Researches and educates patients on outstanding bills and their status, which includes but is not limited to accounts not included in a payment arrangement, recognizing inaccurate information, partnering with legal to review bankruptcies, assisting with Coordination of Benefits, third party liability claims, etc.
Full-Stack Software Engineer - Remote Services KLA CorpFull-Stack Software Engineer - Remote ServicesAnn Arbor, MIRemote$105,900–$180,000 / yearOur comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. KLA Services is seeking a highly skilled and motivated AI-first full-stack Software Engineer to build remote service software products for our field engineers to support and maintain KLA tools in the semiconductor fabrication plant or "fab".
Software Engineering Manager - Remote Services KLA CorpSoftware Engineering Manager - Remote ServicesAnn Arbor, MIRemote$153,300–$260,600 / yearOur comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Set technical direction for front-end applications, back-end services, APIs, and microservices, and stay hands-on through design reviews, code reviews, prototypes, and direct contributions to critical or ambiguous parts of the stack.
Remote Client Services Team Lead | Leadership Growth Globe Life AIL - Lisa RusselRemote Client Services Team Lead | Leadership GrowthDetroit, MIRemoteThis role combines customer service, leadership development, and team collaboration in a fully remote environment where your growth is supported every step of the way. Whether you've led teams before or are looking to grow into leadership, you'll receive ongoing mentorship, professional development, and opportunities for advancement based on your performance.
Remote Vacation Services Coordinator Destination CareersRemote Vacation Services CoordinatorDetroit, MichiganRemote$45,000–$65,000 / yearKey Responsibilities: Provide support for vacation planning and reservation requests Assist with coordinating accommodations, scheduling, and related services Maintain accurate client records and documentation in internal systems Communicate professionally with clients via email, phone, and online platforms Review confirmations and service details for accuracy and completeness Provide general customer service and administrative support Follow established workflows and internal procedures Collaborate with internal teams to support client needs and timelines Qualifications: Strong written and verbal communication skills Excellent organizational skills and attention to detail Comfortable working with online systems and digital platforms Ability to manage multiple tasks in a remote environment Customer service, scheduling, or administrative experience preferred Reliable internet access and ability to work remotely Work Environment: Fully remote position Structured and supportive team environment Training and resources provided $45,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Overview: Destination Knot is seeking a detail-oriented and service-focused Remote Vacation Services Coordinator to support clients with vacation-related coordination and booking assistance in a remote environment.