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The ideal candidate has exceptional communication skills and a strong portfolio in pixel art and graphic design. You will be responsible for driving pixel art projects from concept to delivery, showcasing proficiency in LibreSprite.

Micro1 is seeking a LibreSprite Expert to apply expertise in training next-generation AI systems remotely. Your work will shape how AI models learn and perform through high-quality real-world input. You will be responsible for driving pixel art projects from concept to delivery, showcasing proficiency in LibreSprite.The ideal candidate has exceptional communication skills and a strong portfolio in pixel art and graphic design. This is a contract position offering flexibility in a collaborative remote environment.#J-18808-Ljbffr

micro1

Remote LibreSprite Pixel Art Expert & Animator

Animation

Artificial Intelligence (AI)

Communication Skills

Graphic Design

Team Player

IRecruitee

The Program Manager is responsible for working closely with multiple regional Project/Program Managers and DS Technical Implementation Managers, Sales Organization, Field Operations, DS Management/leadership, and Account Management to coordinate and oversee large scale, multi-region projects that involve delivery by multiple work streams. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

YEAR

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let''s start the conversation.Primary purpose of the roleThe Senior Client Delivery Program Manager, Digital Solution (DS) is responsible for the end to end delivery of DS cross functional programs for new and existing customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and internal Iron Mountain teams to implement business process management solutions. The Program Manager is responsible for working closely with multiple regional Project/Program Managers and DS Technical Implementation Managers, Sales Organization, Field Operations, DS Management/leadership, and Account Management to coordinate and oversee large scale, multi-region projects that involve delivery by multiple work streams.Key accountabilitiesGeneral Responsibilities:<ul><li>Responsible for leading implementation programs of highly complex, multi-service line, enterprise level solutions for DS customers globally.</li><li>Manages a matrixed project team, including subordinate regional project managers from different internal areas, such as Product Team, IT Infrastructure, Real Estate, HR, IT Security and Finance.</li><li>Works directly with customer project management and project resources, provides direction to cross-functional workstream leads, and works with internal and customer stakeholders to meet performance requirements and customer expectations.</li><li>Is the primary, day to day, central point of contact for customer and internal resources to provide continuity in messaging, scope, schedule, risks and performance reporting.</li><li>Creates and manages the program-level schedule by integrating individual workstream schedules and customer schedules into an overall plan. Manages the identification and coordination of dependent tasks and conflicting priorities.</li><li>Develops and manages weekly status reports and issue logs. Utilizes reporting tools to measure and communicate progress, quality, and compliance.</li><li>Manages customers through a system Change Control process including level of effort analysis and change implementation.</li><li>Ensures internal stakeholder requirements are met including performance, quality, and financial goals.</li><li>Analyzes and resolves issues. Escalates issues to senior management when required.</li><li>Responsible for planning and delivering a successful DS program and seamlessly transitioning the customer to field operations and Help Desk support with established escalation procedures.</li><li>Supports and promotes Iron Mountain core values.</li></ul>Knowledge, skills & education<ul><li>Requires 10 plus years of proven project management experience in a matrix environment.</li><li>Bachelor's degree in Management or related field preferred or equivalent work experience.</li><li>PMP Certification.</li><li>Experience in external customer facing roles specifically related to customer engagement and communication, presentation skills, and demonstrated ability to drive projects to conclusion while delivering an exceptional end product.</li><li>Experience with multiple Software Development Life Cycle (SDLC) methodologies.</li><li>Experience with information management (DMS, ECM, Workflow Automation, BPM, A/P, Intelligent Document Processing, etc.) is a plus.</li><li>Experience within the outsourcing, SaaS, or hosted solutions industry is a plus.</li><li>Must have clear, executive level, excellent written and verbal communications skills - well targeted based on the level of audience within and outside the organization.</li><li>Ability to manage projects with complex team structures utilizing both on and offshore resources.</li><li>Good level of empathy and active listening.</li><li>Ability to manage conflicts.</li><li>Ability to multitask and prioritize issues in a complex environment.</li><li>Must be detail-oriented and highly organized.</li><li>Must have demonstrated ability for independent decision making, supporting large customer groups, and managing highly visible projects.</li><li>Must be able to deliver work efficiently through formal and informal channels and display broad understanding of business practices and policies.</li><li>Cultural adaptability.</li><li>English required.</li></ul>Competencies<ul><li>Leadership.</li><li>Planning & organizing.</li><li>Analytical (problem solving) capacities.</li><li>Performance & result orientation.</li><li>Social & communicative skills.</li><li>Managing large IT Projects & Programs in a global context.</li><li>Document Management Solution concepts, desired.</li><li>Understanding of best practices related to document management activities, desired.</li></ul>Special requirementsVirtual/Remote/Office work environment.Flexibility to work across various time zones. Travel as required (20% when needed)Reasonably expected salary range: $123,500.00 - $164,700.00Please note that an employee''s starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.Category: Project/Program Management GroupIron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERERequisition: J0097043

Iron Mountain is the global leader in information management and data protection.
 
 

It starts with each of our over 25,000 employees worldwide bringing their passion and expertise with them every day. Iron Mountaineers always do whatever it takes to help our customers keep their information secure and compliant.
 
 

Our vast array of over 220,000 customers worldwide touch lives every day - from your local doctors’ offices to global fortune 100 companies - they don’t do second best and neither do we.

Iron Mountain Inc

Sr. Client Delivery Program Manager (remote)

Accounts Payable

Analysis Skills

Asset Management

Automation

Best Practices

Business Practices

Business Process Management

Change Control

Cloud Computing

Computer Security

Conflict Resolution

Cost Control

Cross-Functional

Customer Relations

Customer Support/Service

Decision Support

Detail Oriented

Document Management

Engineering Change Management

English Language

Establish Priorities

Finance

Fine Art

Functional Programming Languages

Help Desk

Information Technology & Information Systems

Information/Data Security (InfoSec)

Leadership

Legal

Logistics

Management of Information Systems/Technology (MIS)

Network Operations Center

Offshoring

Operations Management

Organizational Skills

Outsourcing

Performance Analysis

Presentation/Verbal Skills

Privacy Controls

Problem Solving Skills

Procedure Development

Project/Program Management

Real Estate

Records Management

Regulations

Resource Management

Risk Management

Sales

Sales Management

Software Development Lifecycle (SDLC)

Software as a Service (SaaS)

Status Reports

Technical Leadership

Willing to Travel

Writing Skills

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Partners in a consistent and positive manner with HR Shared Services, HRBP peers within assigned business lines, and Centers of Excellence to ensure issue resolution and proper role clarity in delivering programs to territory employees.

At Iron Mountain, we know that work when done well makes a positive impact for our customers, our employees, and our planet. Thats why we need smart, committed people to join us. Whether youre looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, lets start the conversation.Job SummaryProvide proactive Employee Relations Leadership to North America field locations for all business lines in assigned territories. Maintain effective relationships with business partners to drive business results through dynamic and positive workforce experience strategies. Proactively identify, develop, and implement tools, resources, and solutions that help shape a positive employee experience. Ensure consistent practices and decision-making in employee relations within North America to mitigate risk and promote a strong ethical and motivating environment.Key Responsibilities<ul><li>Identify and recommend strategies to address current and future Employee Relations and retention needs.</li><li>Participate in projects to develop workforce experience best practices and propose new, modified programs and policies to better organizational needs.</li><li>Manage and report on identified metrics that support company proactive employee relations strategies.</li><li>Provide Employee Relations leadership by ensuring compliance to company policies and practices and federal, state, and local laws, respond to field inquiries, and direct resources that can assist or accelerate issue resolution.</li><li>Provide direct reactive ER support through case managers when appropriate.</li><li>Assure appropriate departments are involved and apprised as necessary, such as Global Investigations, Global Risk & Safety, and senior leadership.</li><li>Maintain visibility with petition filings, labor organizing activities, and political movements that have the potential to impact Iron Mountains labor strategy and landscape.</li></ul>Time Spent<ul><li>10: Provide Employee Relations leadership by ensuring compliance to company policies and practices and federal, state, and local laws, respond to field inquiries, and direct resources that can assist or accelerate issue resolution.</li><li>35: Conduct complex investigations and mitigate risk by ensuring compliance with EEOC, DOL, and NLRB policies.</li><li>5: Conduct formal ERL Class Series Performance Management and informal Change Management, Conducting Difficult Conversations training for front-line leaders.</li><li>10: Serve as ER hourly employee advocate through proactive Roundtable Facilitation, Transportation Ride Alongs, etc., and reactive Dispute Resolution, Open Door Ethics Hotline behaviors.</li><li>10: Champions Company Area and Territory initiatives by business line.</li><li>10: Function as a liaison between the business and Employee-Labor Relations team to foster partnership in support of the business.</li><li>10: Work with HR leadership to develop communications and deliver compelling, honest talk tracks that inspire and motivate employees.</li><li>10: Function as a liaison with HRBPs and COEs to assist in driving company programs and policies, including culture initiatives, annual talent calibrations, etc., that advance organizational and employee growth.</li><li>10: Work in partnership with Labor Relations team on both proactive and reactive Employee Relations strategies as needed, including Business Continuity Planning strategy and partnering with Global Safety & Risk.</li></ul>Functional Knowledge, Skills, and Competencies<ul><li>Demonstrates a minimum of 5-8 years of HR and/or Employee Relations experience.</li><li>Possesses broad knowledge of all internal HR programs and services.</li><li>Ability to understand and interpret state and federal laws associated with employee relations, including but not limited to FMLA, ADA, and NLRB and EEOC case rulings.</li><li>Ability to communicate and present effectively to all levels of the organization, particularly front-line leadership and non-exempt employee groups.</li><li>Has a strong sense of urgency in both solving problems and defining problem solutions to mitigate future risk and issue recurrence.</li><li>Proven skills in Google Suite products, including Google Docs, Google Sheets, and Google Slides.</li></ul>Business Expertise<ul><li>Possesses a basic understanding of the business units and financials.</li><li>Candidates must be able to read a P&L and understand the key measures of success for assigned business units.</li></ul>Leadership<ul><li>Trusted advisor and advocate.</li><li>Provides strong direction when resolving issues and delivering positive and proactive ER strategies.</li><li>Delivers consistent programs and responses to improve upon the effectiveness of the North American business.</li></ul>Problem Solving<ul><li>Thinks at all levels, exempt and non-exempt, when resolving issues, providing consistent, realistic, and empathetic communication that is understood and acknowledged by business leaders and hourly staff.</li><li>Partners in a consistent and positive manner with HR Shared Services, HRBP peers within assigned business lines, and Centers of Excellence to ensure issue resolution and proper role clarity in delivering programs to territory employees.</li></ul>Nature of Impact<ul><li>Impacts overall organizational effectiveness via leadership actions and decisions.</li></ul>Area of Impact<ul><li>Impacts both business unit and HR function through influence and program management.</li><li>Must be seen as an SME in workforce experience and culture, employee and labor relations.</li></ul>Interpersonal Skills<ul><li>Ability to be seen as a trusted advisor and subject matter expert by hourly and exempt territory leadership by building relationships with leaders and instilling confidence through exceptional performance.</li></ul>Physical Requirements<ul><li>Total travel: 40</li><li>Local travel: Depending on home location</li><li>Overnight travel: 30</li><li>Licenses & Certifications: PHR, SPHR, or other related HR professional certification preferred</li><li>Minimum Education: 4-year college degree</li><li>Minimum Experience: 7-10 years</li><li>Or equivalent combination of education, professional certification, and experience</li><li>Preferred Education: 4-year college degree</li><li>Preferred Experience: 7-10 years</li><li>Or equivalent combination of education, professional certification, and experience</li><li>Reasonably expected salary range: $107,500.00 - $143,300.00</li><li>Category: Human Resources</li></ul>About Iron MountainIron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.Take a look at our history here.Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com.See the Supplement to learn more about Equal Employment Opportunity.Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex, including pregnancy, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE.Requisition J0097981

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Remote LibreSprite Pixel Art Expert & Animator micro1

Sr. Client Delivery Program Manager (remote) Iron Mountain Inc

Manager, Labor Strategy & Engagement (Remote) Iron Mountain Inc

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