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Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Partners in a consistent and positive manner with HR Shared Services, HRBP peers within assigned business lines, and Centers of Excellence to ensure issue resolution and proper role clarity in delivering programs to territory employees.

YEAR

At Iron Mountain, we know that work when done well makes a positive impact for our customers, our employees, and our planet. Thats why we need smart, committed people to join us. Whether youre looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, lets start the conversation.Job SummaryProvide proactive Employee Relations Leadership to North America field locations for all business lines in assigned territories. Maintain effective relationships with business partners to drive business results through dynamic and positive workforce experience strategies. Proactively identify, develop, and implement tools, resources, and solutions that help shape a positive employee experience. Ensure consistent practices and decision-making in employee relations within North America to mitigate risk and promote a strong ethical and motivating environment.Key Responsibilities<ul><li>Identify and recommend strategies to address current and future Employee Relations and retention needs.</li><li>Participate in projects to develop workforce experience best practices and propose new, modified programs and policies to better organizational needs.</li><li>Manage and report on identified metrics that support company proactive employee relations strategies.</li><li>Provide Employee Relations leadership by ensuring compliance to company policies and practices and federal, state, and local laws, respond to field inquiries, and direct resources that can assist or accelerate issue resolution.</li><li>Provide direct reactive ER support through case managers when appropriate.</li><li>Assure appropriate departments are involved and apprised as necessary, such as Global Investigations, Global Risk & Safety, and senior leadership.</li><li>Maintain visibility with petition filings, labor organizing activities, and political movements that have the potential to impact Iron Mountains labor strategy and landscape.</li></ul>Time Spent<ul><li>10: Provide Employee Relations leadership by ensuring compliance to company policies and practices and federal, state, and local laws, respond to field inquiries, and direct resources that can assist or accelerate issue resolution.</li><li>35: Conduct complex investigations and mitigate risk by ensuring compliance with EEOC, DOL, and NLRB policies.</li><li>5: Conduct formal ERL Class Series Performance Management and informal Change Management, Conducting Difficult Conversations training for front-line leaders.</li><li>10: Serve as ER hourly employee advocate through proactive Roundtable Facilitation, Transportation Ride Alongs, etc., and reactive Dispute Resolution, Open Door Ethics Hotline behaviors.</li><li>10: Champions Company Area and Territory initiatives by business line.</li><li>10: Function as a liaison between the business and Employee-Labor Relations team to foster partnership in support of the business.</li><li>10: Work with HR leadership to develop communications and deliver compelling, honest talk tracks that inspire and motivate employees.</li><li>10: Function as a liaison with HRBPs and COEs to assist in driving company programs and policies, including culture initiatives, annual talent calibrations, etc., that advance organizational and employee growth.</li><li>10: Work in partnership with Labor Relations team on both proactive and reactive Employee Relations strategies as needed, including Business Continuity Planning strategy and partnering with Global Safety & Risk.</li></ul>Functional Knowledge, Skills, and Competencies<ul><li>Demonstrates a minimum of 5-8 years of HR and/or Employee Relations experience.</li><li>Possesses broad knowledge of all internal HR programs and services.</li><li>Ability to understand and interpret state and federal laws associated with employee relations, including but not limited to FMLA, ADA, and NLRB and EEOC case rulings.</li><li>Ability to communicate and present effectively to all levels of the organization, particularly front-line leadership and non-exempt employee groups.</li><li>Has a strong sense of urgency in both solving problems and defining problem solutions to mitigate future risk and issue recurrence.</li><li>Proven skills in Google Suite products, including Google Docs, Google Sheets, and Google Slides.</li></ul>Business Expertise<ul><li>Possesses a basic understanding of the business units and financials.</li><li>Candidates must be able to read a P&L and understand the key measures of success for assigned business units.</li></ul>Leadership<ul><li>Trusted advisor and advocate.</li><li>Provides strong direction when resolving issues and delivering positive and proactive ER strategies.</li><li>Delivers consistent programs and responses to improve upon the effectiveness of the North American business.</li></ul>Problem Solving<ul><li>Thinks at all levels, exempt and non-exempt, when resolving issues, providing consistent, realistic, and empathetic communication that is understood and acknowledged by business leaders and hourly staff.</li><li>Partners in a consistent and positive manner with HR Shared Services, HRBP peers within assigned business lines, and Centers of Excellence to ensure issue resolution and proper role clarity in delivering programs to territory employees.</li></ul>Nature of Impact<ul><li>Impacts overall organizational effectiveness via leadership actions and decisions.</li></ul>Area of Impact<ul><li>Impacts both business unit and HR function through influence and program management.</li><li>Must be seen as an SME in workforce experience and culture, employee and labor relations.</li></ul>Interpersonal Skills<ul><li>Ability to be seen as a trusted advisor and subject matter expert by hourly and exempt territory leadership by building relationships with leaders and instilling confidence through exceptional performance.</li></ul>Physical Requirements<ul><li>Total travel: 40</li><li>Local travel: Depending on home location</li><li>Overnight travel: 30</li><li>Licenses & Certifications: PHR, SPHR, or other related HR professional certification preferred</li><li>Minimum Education: 4-year college degree</li><li>Minimum Experience: 7-10 years</li><li>Or equivalent combination of education, professional certification, and experience</li><li>Preferred Education: 4-year college degree</li><li>Preferred Experience: 7-10 years</li><li>Or equivalent combination of education, professional certification, and experience</li><li>Reasonably expected salary range: $107,500.00 - $143,300.00</li><li>Category: Human Resources</li></ul>About Iron MountainIron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.Take a look at our history here.Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com.See the Supplement to learn more about Equal Employment Opportunity.Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex, including pregnancy, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE.Requisition J0097981

Iron Mountain is the global leader in information management and data protection.
 
 

It starts with each of our over 25,000 employees worldwide bringing their passion and expertise with them every day. Iron Mountaineers always do whatever it takes to help our customers keep their information secure and compliant.
 
 

Our vast array of over 220,000 customers worldwide touch lives every day - from your local doctors’ offices to global fortune 100 companies - they don’t do second best and neither do we.

Iron Mountain Inc

Manager, Labor Strategy & Engagement (Remote)

Americans with Disabilities Act (ADA)

Asset Management

Best Practices

Business Continuity Planning (BCP)

Case Management

Change Management

Cloud Computing

Communication Skills

Corporate Policies

Cost Control

Employee Relations

Employee Retention

FMLA (Family and Medical Leave Act of 1993)

Federal Laws and Regulations

Fine Art

Google Apps

Human Resources

Human Resources Certification

Industrial Relations

Information/Data Security (InfoSec)

Leadership

Logistics

Maintain Compliance

Metrics

Network Operations Center

Organizational Development/Management

PHR (Professional in Human Resources)

Performance Management

Physical Demands

Policy Development

Presentation/Verbal Skills

Privacy Controls

Problem Solving Skills

Profit & Loss

Project/Program Management

Records Management

Regulations

Risk

Risk Management

SPHR (Senior Professional in Human Resources)

Staff Motivation

State Laws and Regulations

Strategic Planning

Training/Teaching

Willing to Travel

FULL_TIME

OTHER

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.Veterans, Reservists, Guardsmen and military family members are encouraged to apply!Job Summary The UI/UX Designer works to establish the creative solution and vision of projects for TriWest. In this role responsibilities include, but not limited to, creating the user interface design specifications as well as the visual designs of key software initiatives. Analyze and organize complex content structure though collaboration with our various teams. The UI/UX Designer may also monitor existing company web sites and make recommendations to improve user experience and site performance.Education & Experience Required: • Bachelor's degree in Graphic Design, Computer Science, Fine Arts or equivalent experience • 5 years of professional experience with interaction and visual design for software user interfaces in an agile development environment • 3 years of proven experience with interactive and visual design as a UI/UX designer of mobile and native web initiatives • Experience communicating with both technical and business audiences • Experience in design, layout and production of print materials • Ability to evaluate business requirements and design interactive user experiences • Portfolio of design projects Preferred: • Experience creating sketches, Information Architecture maps, process flows, storyboards and sitemaps • Experience designing and developing web sites using responsive web design • Experience designing for mobile applications (Apple Store, Google Play Store, Microsoft Store, etc) • Basic understanding of technical platforms (HTML, CSS, .NET, JavaScript, etc.) • Knowledge of developing prototypes to illustrate function and look • Aware of UI design best practices, trends, and techniques • Experience with cross team interaction and dissemination of UI/UX documentation and information • Basic understanding of web accessibility standards and Section 508 complianceKey Responsibilities • Execute and deliver creative design deliverables. • Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces. • Assist with the design of TriWest's internal and external website(s) and portal(s). Execute and maintain the 'creative vision' by determining and implementing the creative design and branding. • Maintain strategic design and user-experience in decisions related to core, and new functions and features. • Identify and troubleshoot UX problems (e.g. responsiveness). • Create and effectively arrange graphics, images and other content into a creative, cohesive and visually stimulating end-user experience. • Gather and evaluate user requirements in collaboration with business representatives, business analysts, application developers, Communications staff and other business entities as needed. • Collaborate with other team members and stakeholders to understand detailed requirements and design. • Conduct layout adjustments based on user feedback. • Remain current with interactive design and user experience trends. • Perform other duties as assigned. • Regular and reliable attendance required.Competencies Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation. Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary. High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment. Technical Skills: Proficiency in Figma, Adobe XD, Photoshop, Illustrator, or equivalent visual design or wire framing tools. Expert in visual design and problem solving, collaboration skills, and ability to present and sell solutions to various stakeholders.Working Conditions Working Conditions: • Works a standard work week and hours, with occasional weekend or nighttime work • Extensive computer work with prolonged sittingCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: <ul><li> Medical, Dental and Vision Coverage </li><li> Paid time off </li><li> 401(k) Retirement Savings Plan (with matching) </li><li> Short-term and long-term disability, basic life, and accidental death and dismemberment insurance </li><li> Tuition reimbursement </li><li> Paid volunteer time </li></ul> TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $91,000 - $100,000 per year.Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

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Manager, Labor Strategy & Engagement (Remote) Iron Mountain Inc

UI/UX Designer TriWest Healthcare Alliance

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