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Bachelor’s or Master’s degree in Computer Science, Software Engineering, Electrical Engineering, or a related technical field; or equivalent experience and education demonstrating comparable software-architecture expertise. + Provide technical leadership and mentorship to a dedicated cross-functional squad of 4-6 engineers (software, diagnostics, DevOps); this role is positioned for future direct-report responsibility as the program scales.

<strong>In this position…</strong><br/><br/>The Staff Diagnostics Engineer role is essential to advancing the development of Manufacturing Diagnostics and Testing Tools for the next generation of Ford vehicles. In this role, you will lead the creation of the critical software pipeline that bridges Product Development and Manufacturing, ensuring every vehicle is built with the correct software and configuration. Success requires exceptional technical expertise in cloud architecture, a passion for high-performance systems, and the ability to lead in a fast-paced, collaborative environment.<br/><br/>The Digital Manufacturing Systems team is seeking a highly motivated Staff Diagnostics Engineer to play a key role in imagining, inventing, and implementing the technology that manufactures the next generation of Ford vehicles. Ford is transforming from a hardware-centric automaker to a software-defined, cloud-connected mobility company. Your work will directly enable that transformation.<br/><br/>This role is not just about writing code; it’s about pioneering a green-field platform that will serve as the single source of truth for all vehicle software and configuration. You will be the lead architect for the high-performance system that validates and delivers software to every vehicle we build, solving complex data and integration challenges at scale. If you are a visionary leader passionate about building resilient, cloud-native systems and want to be a key architect in shaping the future of automotive manufacturing, this role offers an extraordinary opportunity to make a lasting impact.<br/><br/><strong>What you'll do…</strong><br/><br/>As a Staff Diagnostics Engineer, you will serve as the lead architect and technical owner for a new diagnostics and configuration platform. You will be instrumental in shaping the systems that guarantee the integrity of our vehicle software from design to the factory floor.<br/><br/>+ Lead the architecture and development of high-throughput, cloud-native services that ingest, validate, and publish hundreds of thousands of software and configuration instructions.<br/><br/>+ Design and produce canonical “flash” packages and ensure their flawless execution in our North American assembly plants.<br/><br/>+ Provide technical leadership and mentorship to a dedicated cross-functional squad of 4-6 engineers (software, diagnostics, DevOps); this role is positioned for future direct-report responsibility as the program scales.<br/><br/>+ Champion modern software engineering practices, including Clean Architecture, Domain-Driven Design (DDD), automated testing, and robust CI/CD pipelines.<br/><br/>+ Define the long-term strategy for software documentation and configuration management, influencing all upcoming vehicle programs.<br/><br/>+ Lead technical collaboration with Product Development, Manufacturing Engineering, Quality, and Enterprise IT teams to drive solutions from concept to production.<br/><br/><strong>You'll have…</strong><br/><br/>+ Bachelor’s or Master’s degree in Computer Science, Software Engineering, Electrical Engineering, or a related technical field; or equivalent experience and education demonstrating comparable software-architecture expertise.<br/><br/>+ 15+ years of experience in software development and delivery, with a strong emphasis on hands-on project execution and successful software deployment.<br/><br/>+ Demonstrated leadership and mentorship capabilities within a technical team environment, fostering growth, collaboration, and high-performing engineering practices.<br/><br/>+ A proven track record of successfully architecting, designing and delivering highly complex, large-scale software systems into production environments.<br/><br/>+ Exceptional ability to lead and drive cross-functional engineering initiatives, providing strategic technical direction and guidance.<br/><br/>+ Excellent communication skills with a record of presenting technical strategies and roadmaps to both technical and business stakeholders.<br/><br/><strong>Software Architecture & Cloud Experience</strong><br/><br/>+ Deep expertise in at least one major public cloud platform ( <strong>GCP</strong> or <strong>AWS</strong> preferred), with the ability to design secure, scalable, and high-availability services.<br/><br/>+ Strong proficiency in an object-oriented language such as <strong>Java</strong> , <strong>Python</strong> , or <strong>.NET</strong> .<br/><br/>+ Proven experience designing and deploying containerized microservices using <strong>Docker</strong> and <strong>Kubernetes</strong> .<br/><br/>+ Expertise in Infrastructure-as-Code (IaC) using tools like <strong>Terraform</strong> to automate cloud resource provisioning.<br/><br/>+ Experience architecting real-time data processing pipelines using technologies like <strong>Kafka</strong> and <strong>Spark</strong> .<br/><br/>+ Hands-on experience with both relational databases (e.g., PostgreSQL, Cloud SQL) and NoSQL databases (e.g., BigTable, DynamoDB, Cassandra).<br/><br/>+ Strong knowledge of modern software development practices, including Test-Driven Development (TDD) and building robust CI/CD pipelines using tools like Jenkins, GitHub Actions, or GitLab.<br/><br/><strong>_Diagnostics & Automotive Experience_</strong><br/><br/>+ Working knowledge of automotive diagnostic protocols and standards such as <strong>UDS (Unified Diagnostic Services)</strong> , <strong>CAN</strong> , and <strong>ISO 14229</strong> .<br/><br/>+ Experience in the automotive, manufacturing, or a related industrial sector, with an understanding of the challenges in factory-floor environments.<br/><br/>+ Familiarity with functional safety standards (e.g., ISO 26262) is a plus.<br/><br/><strong>Leadership & Methodology Experience</strong><br/><br/>+ Proven experience leading projects within an <strong>Agile (Scrum, Kanban)</strong> or <strong>SAFe</strong> framework.<br/><br/>+ Demonstrated ability to champion and introduce design principles like <strong>Clean Architecture</strong> and <strong>Domain-Driven Design (DDD)</strong> to solve complex business problems.<br/><br/>+ Prior experience leading or mentoring mixed on-site and offshore engineering teams is highly desirable.<br/><br/>You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!<br/><br/>As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:<br/><br/>• Immediate medical, dental, vision and prescription drug coverage<br/><br/>• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more<br/><br/>• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more<br/><br/>• Vehicle discount program for employees and family members and management leases<br/><br/>• Tuition assistance<br/><br/>• Established and active employee resource groups<br/><br/>• Paid time off for individual and team community service<br/><br/>• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day<br/><br/>• Paid time off and the option to purchase additional vacation time.<br/><br/>This position is a leadership level 6.<br/><br/>For more information on salary and benefits, click here:<br/><br/>https://fordcareers.co/LL6SP1<br/><br/><strong>Visa sponsorship is available for this position.</strong><br/><br/>Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.<br/><br/>We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.<br/><br/>#LI-Remote #DE-2<br/><br/><strong>Requisition ID</strong> : 49117

Ford Motor Company

Staff Diagnostics Engineer- Automotive

Serve as the primary contact for dealerships participating in SiriusXM’s Dealer Programs and initiatives, providing ongoing support, program guidance, and proactive engagement to ensure successful execution and adoption. Apollo Retail Services is seeking a dynamic, results-driven Dealer Engagement Manager – Automotive to represent SiriusXM as the primary point of contact for a portfolio of automotive dealerships.

YEAR

<div></div><div>Requisition Post Information* : Posted Date1 month ago(10/30/2025 3:56 PM)</div><div><dl><dd><div><dl><dt>Requisition ID</dt><dd>2025-46695</dd></dl></div><div><dl><dt># of Openings</dt><dd>1</dd></dl></div><div><dl><dt>Min</dt><dd>USD $50,000.00/Yr.</dd></dl></div><div><dl><dt>Max</dt><dd>USD $50,000.00/Yr.</dd></dl></div><div><dl><dt>Job Locations</dt><dd>US-OK-Oklahoma City</dd></dl></div></dd></dl></div><h2>At A Glance</h2><div><div><div><p style="margin:0px">Apollo Retail Services is seeking a dynamic, results-driven Dealer Engagement Manager – Automotive  to represent SiriusXM as the primary point of contact for a portfolio of automotive dealerships. This phone-based position plays a critical role in supporting SiriusXM's dealership programs through strategic outreach, virtual training, and ongoing relationship management.</p><p style="margin:0px"> </p><p style="margin:0px">This remote, phone-based role is responsible for promoting SiriusXM’s automotive dealer programs, delivering training, analyzing dealership performance, and ensuring trial awareness across new and pre-owned vehicle sales. You'll act as a trusted partner to dealership staff, helping them fully integrate SiriusXM offerings into their sales and service processes.</p><p style="margin:0px"> </p><p style="margin:0px">We’re looking for a proactive self-starter who thrives on relationship-building, problem solving, and becoming an essential resource to dealer teams—all without stepping foot on the lot.</p><p style="margin:0px"> </p><p style="margin:0px"><strong>Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team: Channel Partners. One network. One purpose. One great place to grow.</strong></p></div></div></div><h2>Minimum Pay</h2><div><div><div>USD $50,000.00/Yr.</div></div></div><h2>Maximum Pay</h2><div><div><div>USD $50,000.00/Yr.</div></div></div><h2>What We Offer</h2><div><div><div><ul><li>Technology allowance $75 per month</li><li>Participation in healthcare benefits & 401K is available</li><li>Paid holidays, vacation and personal time off</li></ul></div></div></div><h2>What You'll Do</h2><div><div><div><p style="margin:0px">Ready to Make an Impact—By Phone?<br/><br/>If you’re passionate about automotive partnerships, virtual engagement, and empowering dealerships to succeed, Apollo Retail Services wants you on our team to represent SiriusXM. Help us drive results and deliver value—all from your home office.</p><ul><li>Serve as the primary contact for dealerships participating in SiriusXM’s Dealer Programs and initiatives, providing ongoing support, program guidance, and proactive engagement to ensure successful execution and adoption.</li><li>Make regular outbound calls and handle inbound inquiries to support and engage dealerships.</li><li>Manage dealership enrollment into SiriusXM Dealer Programs by identifying eligible dealers, explaining program benefits and requirements, and ensuring accurate, timely submission of documentation.</li><li>Promote brand and trial awareness, helping dealers understand how SiriusXM enhances the customer experience.</li><li>Deliver virtual coaching and training sessions to dealership personnel about the SiriusXM product, technology features, customer engagement, and program value.</li><li>Monitor program participation and performance across a specified region or portfolio of dealerships, providing strategic support and optimization plans where needed.</li><li>Troubleshoot issues related to activation, data flow, compliance, or enrollment and escalate when necessary.</li><li>Required to utilize proprietary tools to log daily activity</li><li>High program enrollment and activation rates across assigned dealerships.</li><li>Strong virtual relationships built on consistency, accuracy, and value.</li><li>Increased engagement and improved performance metrics.</li><li>Accurate documentation and efficient issue resolution.</li><li>Proactive contributions to dealership success—without ever leaving your desk.</li></ul></div></div></div><h2>What You'll Bring</h2><div><div><div><ul><li>2+ years of experience in phone-based sales, customer service, automotive sales, dealership account management, program coordination, field support, or another customer-facing role within the automotive industry</li><li>Excellent communication, presentation, and interpersonal skills—especially over the phone and via email—with the ability to project professionalism and influence a wide range of dealership stakeholders.</li><li>Proven ability to explain programs, train remotely, and influence dealer behavior while managing and prioritizing a portfolio of dealership accounts across a district or territory with strong attention to detail for handling documentation, program compliance, and follow-through.</li><li>Strong organizational and time management skills, with a self-motivated, execution-focused approach and the ability to thrive in fast-paced, independent environments</li><li>Proficiency in CRM systems, data tracking tools and Microsoft Office Suite (Excel, PowerPoint, Outlook)</li><li>Preferred: Familiarity with automotive dealership operations and DMS platforms</li></ul></div></div></div><h2>Important Information</h2><div><div><div><p style="margin:0px"><strong>Who is Apollo? </strong></p><p style="margin:0px">At Apollo, we’re on a mission to make retailers and brands look their best! Because simply put, when products look good, they sell more. </p><p style="margin:0px"> </p><p style="margin:0px"><strong>Our Culture</strong></p><p style="margin:0px">Even though you will be employed by Apollo, you'll be part of the SiriusXM family, too! Our team is passionate about our mission and eager to complete their work on time and at the highest level of professionalism. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to grow within our company.</p><p style="margin:0px"> </p><p style="margin-bottom:12pt">We're hiring immediately! Interested? Cool. Apply now!</p></div></div></div>

Apollo Retail

Remote Dealership Engagement Manager

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Staff Diagnostics Engineer- AutomotiveFord Motor Company

Remote Dealership Engagement ManagerApollo Retail

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