Subject Matter Expert** (i.e. understands and can articulate the core value chain processes and their associated challenges and opportunities for transformation) in one or more of the following industries; **Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing, Retail, Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, Healthcare (Payor, Provider) & Life Sciences** + Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation that considers these factors, as well as the competitive landscape to create win/win deals + Lead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, etc.) to structure competitive **multi-million-dollar ACV (annual contract value) BPO deals** , from initial prospect engagement through contract negotiation and closure. + Build strong executive-level relationships with prospective decision makers and stakeholder influencers **, including COO's, CIO's, CFOs, and Heads of Operations.** + Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations.