UNKNOWN

ADAPTED_NOW

Process based, + Able to build forms and trainings in Canva, Snag-It, PowerPoint, Visio, Process Mapping, Excel for tracking and training results and resources, One-Note, SharePoint (Able to Be the Administrator), Teams Channels. + Functions as a “hands-on” supervisor, assisting in day-to-day operations and supervision of staff with adherence to the member outreach program.

YEAR

Molina Healthcare is hiring a Supervisor, Member Outreach, Training Specialist. This remote role will have a focus on spearheading, facilitating much of the training initiatives that we are currently undergoing and also have upcoming. Highly Qualified Candidates Will Have the Following Experience: + Background Training + Managed Care background and/or is familiar with Medicare and Medicaid. + Process based, + Able to build forms and trainings in Canva, Snag-It, PowerPoint, Visio, Process Mapping, Excel for tracking and training results and resources, One-Note, SharePoint (Able to Be the Administrator), Teams Channels + Bilingual is a plus! (Spanish or Mandarin) + Design, develop, and deliver training programs for new hires and existing staff. + Conduct onboarding sessions covering company policies, and compliance requirements. + Provide refresher training on new products, services, or processes. + Create training materials such as manuals, presentations, scripts, and e-learning modules. Knowledge/Skills/Abilities + Functions as a “hands-on” supervisor, assisting in day-to-day operations and supervision of staff with adherence to the member outreach program. Assist with implementation of interventions to maintain and/or improve the quality and efficiency of the operations/services provided. + Prepares and utilizes reports to monitor and audit all systems, procedures and the quality of customer services provided. Assist with representing the unit at Departmental and Planning meetings as requested. + Ensures staffing policies, procedures and SOPs are standardized and are current to meet business needs. + Supports the Strategic Plan, serve as the technical and content support to align programs/processes. Assists the Managers as needed to develop new projects/processes as requested by the health plans. Required Education: High School Diploma P referred Education: Associate's degree Required Experience: 2-3 years call center experience. Preferred Experience: 5 years call center experience and all background skills listed above. To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Same Posting Description for Internal and External Candidates Pay Range: $77,969 - $116,835 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Molina Healthcare

Supervisor, Member Outreach / MCO Training Specialist (Remote)

Reddaway

FEED

In this fully remote role, you will be the first point of contact for prospective clients, helping them understand our products and guiding them toward solutions that fit their financial goals. We are looking for a motivated and coachable entry level sales representative to join our growing financial services team.

Remote | Full-Time | Entry Level | Financial Services <div> </div>ABOUT THE ROLE We are looking for a motivated and coachable entry level sales representative to join our growing financial services team. In this fully remote role, you will be the first point of contact for prospective clients, helping them understand our products and guiding them toward solutions that fit their financial goals. No prior finance experience is required — we provide full training and ongoing mentorship. <div> </div>WHAT YOU WILL DO - Prospect and qualify leads through outbound calls, emails, and social outreach - Conduct virtual discovery calls to understand client needs and present appropriate financial products - Manage your pipeline using our CRM and maintain accurate activity records - Meet or exceed weekly and monthly sales activity targets and revenue quotas - Collaborate with senior representatives and sales leadership to refine your approach - Stay current on product offerings, compliance requirements, and industry developments <div> </div> <h3>Requirements</h3>WHAT WE ARE LOOKING FOR - High school diploma or GED required - 0–2 years of professional experience in sales, customer service, or a client-facing role - Strong verbal and written communication skills - Self-motivated with the ability to manage your schedule and hit goals independently - Comfortable working in a remote environment with video calls and digital tools - Reliable internet connection and a quiet, professional workspace - Must be able to obtain any required state or federal financial licenses independently shortly after hire <div> </div>NICE TO HAVE - NOT MANDATORY - Experience with CRM software (Salesforce, HubSpot, or similar) - Familiarity with financial products such as insurance, investments, or loans - Bilingual skills — Spanish or other languages a plus <div> </div>EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. <div> </div> <h3>Benefits</h3>WHAT WE OFFER - Full benefits available: medical, dental, and vision insurance - Structured onboarding and ongoing sales coaching - Clear path to promotion into senior sales, account management, or team lead roles - Remote-first culture with a collaborative and supportive team <div> </div>HOW TO APPLY Submit your resume and a brief note about why you are interested in a career in financial sales. No cover letter required. We review applications on a rolling basis and aim to respond within 5 business days. <div> </div>

Oak Ridge Recruiting

Sales Agent | Training Provided

Communication Skills

Customer Relations

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Customer Support/Service

Digital Video

Exceeded Sales Goal

Finance

Financial Services

High School Diploma

Insurance

Leadership

Loans

Mentoring

Multilingual

Needs Assessment

Presentation/Verbal Skills

Record Keeping

Regulatory Compliance

Revenue Planning

Sales

Sales Management

Sales Pipeline

Sales Promotions

Sales Prospecting

Sales Qualification

Salesforce.com

Schedule Development

Spanish Language

Team Lead/Manager

Team Player

Training/Teaching

Writing Skills

Zoho

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Supervisor, Member Outreach / MCO Training Specialist (Remote)Molina Healthcare

Sales Agent | Training ProvidedOak Ridge Recruiting

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