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We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service Representatives to assist Virginia residents in navigatingthe Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes. Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Maximus is seeking Spanish Bilingual Limited Service Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service Representatives to assist Virginia residents in navigatingthe Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!Essential Duties and Responsibilities:<ul><li>Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.</li><li>Respond effectively to all forms of inbound and outbound contacts.</li><li>Process workflow documents, which include, income, identity, and other eligibility verification documents.</li><li>Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.</li></ul>'-Guide applicants through the Medicaid, SNAP, and TANF application processes.-Provide clear and accurate information about program eligibility criteria.-Ensure excellent customer service by addressing client concerns with patience and professionalism.-Document interactions notate applications, and work across multiple systems to process eligibility.-Maintain a high standard of confidentiality.Minimum Requirements'- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.<ul><li>Must be fluent in English and specified secondary language.</li></ul>'- Must be able to read, write, and speak in English and Spanish.<ul><li>Ability to work independently in a remote environment.</li><li>Strong communication skills, both verbal and written.</li><li>Must be willing and able to accept a limited service position.</li><li>Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.</li><li>Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).</li></ul>Preferred Skills and Qualifications<ul><li>High volume call center experience.</li><li>Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.</li><li>Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.</li><li>High level of empathy, especially when interacting with individuals in vulnerable situations.</li><li>Residency in Eastern (EST) or Central (CST) time zones.</li></ul>Home Office Requirements<ul><li>Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).</li><li>Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.</li><li>Must currently and permanently reside in the Continental US.</li></ul>Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.Minimum Salary$18.46Maximum Salary$18.46

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Spanish Bilingual Limited Service Customer Service Representative

Call Center Software

Call Centers

Call Volume

Communication Skills

Community and Social Services

Computer Skills

Customer Relationship Management (CRM) Systems

Customer Support/Service

English Language

Government

Healthcare

Medicaid

Microsoft Office

Multilingual

Nutrition

Presentation/Verbal Skills

SNAP

Social Work

Spanish Language

Writing Skills

Hire Recruits

OTHER

CareHarmony is seeking an experienced Licensed Practical Nurse – LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient’s healthcare journey. CareHarmony’s Care Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients.

CareHarmony’s Care Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients.CareHarmony is seeking an experienced Licensed Practical Nurse – LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient’s healthcare journey.You will have experience identifying resources and coordinating needs for chronic care management patients.What's in it for you?<ul><li>Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score!</li><li>Consistent schedule - Full-Time Monday – Friday, no weekends, rotational on-call-once per year on average.</li><li>Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!</li></ul>RequirementsResponsibilities:<ul><li>Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care.</li><li>Identify and coordinate community resources with patients that would benefit their care.</li><li>Provide patient education and health literacy on the management of chronic conditions.</li><li>Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.</li><li>Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.</li><li>Resolve patients' questions and create an open dialogue to understand needs.</li><li>Assist/Manage referrals and appointment scheduling.</li></ul>Additional Requirements:<ul><li>Active Compact/Multi-State license (LPN) (LVN)</li><li>Technical aptitude – Microsoft Office Suite</li><li>Excellent written and verbal communication skills</li></ul>Plusses:<ul><li>Epic Experience</li><li>Bilingual</li><li>Additional Single State licensures</li></ul>Remote Requirements:<ul><li>Must have active high-speed Wi-Fi</li><li>Must have a home office or HIPAA-compliant workspace</li></ul>Physical Requirements<ul><li>This position is sedentary and will require sitting for long periods of time</li><li>This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time </li><li>The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations </li></ul>Benefits:<ul><li>Health Benefits (core medical, dental, vision)</li><li>Paid Holidays</li><li>Paid Time Off (PTO)</li><li>Sick Time Off (STO)</li><li>401k with company match</li><li>Company laptop provided</li></ul>Pay:<ul><li>The position starts at $21/hr with the ability to earn up to $28/hr based on production</li><li>Quarterly bonus program</li><li>Opportunities to pick up OT to increase earnings</li></ul>

CareHarmony

Remote - Care Coordinator - LPN - LVN - $21/hr - Day Shift

Detail Oriented

Durable Medical Equipment

HIPAA (Health Insurance Portability and Accountability Act)

Health Plan

Home Care

Laptop PC

Licensed Practical Nurse/Licensed Vocational Nurse

Literacy

Maintain Compliance

Medications

Needs Assessment

Organizational Skills

Patient Care

Patient Education

Reconciliation

Service Delivery

Time Management

Wi-Fi

Workable

Remote Bilingual Jobs in Lincoln, NE

Remote Bilingual Jobs in Lincoln, NE

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Remote Bilingual Jobs in Lincoln, NE

Spanish Bilingual Limited Service Customer Service Representative Maximus

Remote - Care Coordinator - LPN - LVN - $21/hr - Day Shift CareHarmony

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