Pharmacists and Reps will receive messaging at critical points in care, use enhanced computer systems and leverage behavior modification/interviewing techniques that can be instrumental in driving optimal health outcomes and to provide personalized support to our targeted members Experience *Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctors office then anything below managing 75 calls/day would not translate to similar environment). The role of Pharmacy Advisor Rep I on the Pharmacy Advisor team, a specially developed, clinical program for is to provide support to members and/or prescribers, and Pharmacists assisting members and/or prescribers, regarding the disease state(s) supported by the program.